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supplier relationship management

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mySAP Supplier Relationship Management Helps New Zealand's Phone Company Track Spares and Returns, Implement Online Purchasing: In 2000, Telecom New Zealand began a major supply-management review and found the company could be saving time and money in its management of spare-parts tracking and low-value goods purchasing. In 2002, Telecom brought in the mySAP Supplier Relationship Management mySAP SRM solution, and integrated it with its existing SAP...; Tags: mySAP, Supplier Relationship Management, Phone, SAP AG, mySAP SRM, Customer Relationship Management (CRM), Enterprise Software, Purchasing & Procurement, Channel Management, Software, Business Operations, Marketing; Case studies
Leading Telecom Company Uses mySAP Supplier Relationship Management (mySAP SRM) to Create an E-Procurement System That Spans the Globe: Ericsson is the world's leading supplier of mobile systems. Seeing an opportunity to cut costs, increase productivity, and streamline its business-support system landscape, the company began investigating how it could implement a common global purchasing process in order to work with its suppliers in a more productive and uniform way....; Tags: mySAP, Supplier Relationship Management, E-procurement, SAP AG, Telecommunications, Ericsson Inc., mySAP SRM, Purchasing & Procurement, Customer Relationship Management (CRM), Channel Management, Enterprise Software, Business Operations, Software, Marketing; Case studies
Spearheading the Drive Toward Strategic Sourcing With mySAP Supplier Relationship Management: Always hungry for new functionality and better performance, Alfa was keeping a close watch on the market for Supplier Relationship Management SRM software. Alfa, a US$5.6 billion Mexican conglomerate, replaced its legacy platform with mySAP Supplier Relationship Management mySAP SRM to streamline e-procurement processes and reduce costs. Alfa has a...; Tags: Sourcing, mySAP, Supplier Relationship Management, SAP AG, mySAP SRM, Alfa, Customer Relationship Management (CRM), Purchasing & Procurement, Channel Management, Enterprise Software, Software, Business Operations, Marketing; Case studies
ABB Controls Billions in Procurement Spend With SAS Supplier Relationship Management: ABB, which supplies utilities and other industries with power and automation technologies, is a truly global corporation, with business units in some 100 countries and annual revenues close to US$15 billion. As a rule of thumb, such companies spend close to half of their revenues on subcontractors, creating very large...; Tags: Supplier Relationship Management, SAS Institute, Procurement, ABB, Purchasing & Procurement, Business Operations; Case studies
SAS Uses Its Own SAS Supplier Relationship Management to Drive Strategic Sourcing: In the endless quest to improve margins, the first place a company looks is expenses: how to cut costs without compromising products and services. But what if that company is in the knowledge business - with no clear-cut supply chain costs to tie to quality outcomes? Faced with such a...; Tags: Sourcing, Supplier Relationship Management, SAS Institute; Case studies

The Business Value of Upgrading to PeopleSoft Enterprise 9: Supplier Relationship Management Solutions: This whitepaper provides an overview of the release 9 enhancements in the PeopleSoft Supplier Relationship Management applications. Oracle has been working with numerous customers and user groups to identify and prioritize critical new features in these solutions that will help organizations address current challenges and goals. New capabilities are primarily...; Tags: PeopleSoft Inc., Supplier Relationship Management, Oracle Corp., Purchasing & Procurement, Channel Management, Business Operations, Marketing; White papers 2007-04-01
Supplier Relationship Management and Procurement: Driving Value Through Best Practices: This white paper presents the results of a 2006 benchmarking study conducted by Americas' SAP Users' Group ASUG and SAP. The study identified four methods that the most effective sourcing and procurement organizations are using to drive down costs and improve operational efficiency. Those methods include: Strategically...; Tags: Best Practice, Procurement, SAP AG, Supplier Relationship Management, Purchasing & Procurement, Business Operations; White papers 2006-08-01
Cable & Wireless: The mySAP Supplier Relationship Management Application Helps Global Telecom Drive Purchasing Efficiency, Compliance, Savings: Cable & Wireless is a global telecommunications provider that is leveraging the functionalities of the mySAP Supplier Relationship Management mySAP SRM application to: Drive e-procurement Enforce compliance Reduce costs The company looked at a number of e-procurement products before choosing mySAP SRM...; Tags: mySAP, Supplier Relationship Management, Compliance, E-procurement, Telecommunications, mySAP SRM, Cable And Wireless Plc., Customer Relationship Management (CRM), Purchasing & Procurement, Enterprise Software, Software, Business Operations; Case studies 2005-03-01
Electronic Invoicing With mySAP ERP: Invoice delivery, payment, and settlement processes are costly to most businesses, consuming employee productivity and tying up large mounts of working capital. In addition, most companies do not maximize the benefits of their customer or supplier relationship management efforts and fail to link finance directly to sales, support, marketing, or...; Tags: mySAP ERP, mySAP, Supplier Relationship Management, SAP AG, ERP, Enterprise Resource Planning (ERP), Channel Management, Purchasing & Procurement, Supply Chain Management (SCM), Enterprise Software, Customer Relationship Management (CRM), Software, Marketing, Business Operations; White papers 2004-10-01

Additional Resources

Business Relationships for Competitive Advantage - The Impact of Software Applications on Buyer and Supplier Relationships: In this webcast the nature of the buyer and supplier transactional change, as well as the impact of software applications on various relationship management approaches shall be examined. It will also cover the key problems and opportunities involved in strengthening relationships, and the ways in which change management can assist...; Tags: Software, Supplier Relationship, Competitive Advantage, SAP AG, Supplier, Channel Management, Change Management, Tools & Techniques, Purchasing & Procurement, Marketing, Management, Business Operations; Webcasts
Supply Chain Planning With mySAP SCM: SAP Advanced Planner and Optimizer Release 3.1: This paper aims at providing information on mySAP Supply Chain Management mySAP SCM, which facilitates seamless integration with all mySAP.com solutions, including mySAP Supplier Relationship Management, mySAP Customer Relationship Management mySAP CRM, mySAP Product Lifecycle Management mySAP PLM, and mySAP Business Intelligence. mySAP SCM is the supply chain solution that...; Tags: Supply Chain, mySAP, SAP AG, mySAP SCM, SCM, Customer Relationship Management (CRM), Enterprise Software, Supply Chain Management (SCM), Software; White papers 2002-05-13
CRM Evolution at Belgacom: Brussels-based Belgacom SA is Belgium's leading telecom supplier and Europe's No. 1 provider of ADSL connections. In order to achieve enhanced customer service, Belgacom, Belgium's leading telecom supplier needed to implement a customer relationship management CRM architecture that would provide a centralized view of all customer interactions regardless of the...; Tags: PeopleSoft Inc., Belgacom, CRM, Customer Relationship Management (CRM), Telephony, Advertising & Promotion, Fax, Telecom & Utilities, Enterprise Software, Telecommunications, Software, Networking, Marketing; Case studies
Mipsis CRM & Document Management Software (zip): Contrary to the costly CRM/ERP software systems which are difficult to apply, Mipsis produces more efficient and easy to use systems, and delivers them to you at a much lower cost. Mipsis CRM & Document Management Software suite helps you to collect all knowledge data of your organization. Components of...; Tags: Product Life Cycle, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Product Marketing, Marketing Research, Enterprise Software, Marketing, Software; Software downloads 2006-08-29
SAP Solution Manager Speeds Implementation of mySAP Customer Relationship Management at Statoil: Statoil is a major supplier of natural gas to the European market, and one of the world's leading producers of crude oil. A couple of years ago, they made the decision to standardize and consolidate on SAP throughout the organization, across the world. Statoil used SAP Solution Manager and SAP...; Tags: mySAP, SAP AG, mySAP CRM, Statoil, Customer Relationship Management (CRM), Enterprise Software, Software; Case studies
SAP Best Practices for Wholesale: This paper covers mySAP All-in-One solutions based on SAP Best Practices that ensure maximum benefits for SMB customers because SAP Best Practices not only cover well-proven industry-specific business processes, but also include everything that is needed to integrate and exploit the potential of mySAP Customer Relationship Management mySAP CRM, mySAP...; Tags: mySAP, SAP AG, Best Practice, Customer Relationship Management (CRM), Enterprise Software, Software; White papers 2003-06-01
Getting Started With Citizen Relationship Management (CRM): Citizen Relationship Management is derived from the commercial concept commonly referred to as Customer Relationship Management, or CRM. CRM can be best described as a business culture and philosophy to gain insight about customers, understand their needs, and proactively meet them while building a stronger relationship with the customer. Over...; Tags: Concept, Citizen, U.S. General Services Administration, Citizen Relationship Management, Government, Advertising & Promotion, Customer Relationship Management (CRM), Vertical Industries, Enterprise Software, Marketing, Software; White papers 2005-08-09
Medical Supplier Improves Customer Relationship Management, Streamlines Sales: Medical component supplier Qosina used an outdated contact management system that could not meet the needs of its rapidly growing business. The company's customer service representatives had difficulty managing the sales process, which required switching between five stand-alone databases to access customer data. In addition, sending out free samples -...; Tags: Contact Management, Supplier, Microsoft Corp., CRM, Sales Strategy, Customer Relationship Management (CRM), Storage, Databases, Enterprise Software, Sales, Software, Hardware, Data Management; Case studies
Healthcare Supplier Leverages mySAP Customer Relationship Management to Launch Customer-Friendly Web Site and Empower Sales Reps: Medline, founded in 1966, is America's largest privately held national manufacturer and distributor of healthcare supplies and services. To provide its field sales reps with rapid access to customer, product, and sales information, the company implemented the mySAP Customer Relationship Management mySAP CRM solution in 2003 and integrated it with...; Tags: mySAP, SAP AG, Health Care, mySAP CRM, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Enterprise Resource Planning (ERP), Software, Sales; Case studies
Project Management: Managing the Integration and Creation of a Supplier Extranet: MDI's client is a large division of a Fortune 100 corporation, posting revenues of over $20 billion in 2002 and is one of the world's leading suppliers to the energy industry, providing a comprehensive range of solutions for oil and gas, power generation and energy management. The client has made...; Tags: Client, Supplier, Integration, MDI, Channel Management, Project Management, Marketing, It Operations, It service Management; Case studies
With mySAP Customer Relationship Management, GEW RheinEnergie Thrives in a Deregulated Market: Armin Druschke, project leader for the mySAP CRM and mySAP BI implementation at the Cologne, Germany-based energy supplier GEW RheinEnergie, sums up his experience in one, neat statement: "Customer Relationship Management is a philosophy that every company needs to live by every day if it is going to remain successful...; Tags: mySAP, mySAP CRM, CRM, Customer Relationship Management (CRM), Enterprise Software, Advertising & Promotion, Software, Marketing; Case studies

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