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- A Deep Dive Into Sugar Suite 4.5
- SugarCRM continues to innovate with its upcoming product release - Sugar Suite 4.5. This webcast reveals the new features and enhancements of this upcoming release, including improvements in forecasting and usability, studio enhancements and new data merge capabilities, internationalization and increased compatibility with Microsoft Server products.
- Tags: SugarCRM, Sales Force Management, Digital Media, Sales, Consumer Electronics, Personal Technology
- Webcasts
- Power Programming With SugarCRM & MySQL: How to Optimize SugarCRM With MySQL
- This webcast discusses best practices for ensuring optimal performance of a person's SugarCRM/MySQL implementation, including clustering, performance tuning, scalability testing, and configuration.
- Tags: MySQL, SugarCRM, Programming, Performance Management, Open Source, Databases, Human Resources, Workforce Management, Enterprise Software, Software, Data Management
- Webcasts
- Improving Sales Effectiveness With Commercial Open Source CRM
- In this webcast, industry leaders discuss the current and future trends in sales effectiveness, explain the business and technical benefits of open source business applications, and answer questions from the audience about how to increase sales performance with Commercial Open Source CRM.
- Tags: SugarCRM, Sales Strategy, Sales Force Management, Open Source, Sales
- Webcasts
- Reliability and Scale-Out With SugarCRM and MySQL
- This webcast discusses best practices for running and scaling SugarCRM on the MySQL database based on the thousands of such implementations worldwide. The webcast provides insights on SugarCRM's On-Demand infrastructure. This webcast also discusses the State of Oregon's implementation of SugarCRM and MySQL, the decision to manage SugarCRM on an...
- Tags: Webcast, MySQL, SugarCRM, Open Source, Databases, Enterprise Software, Software, Data Management
- Webcasts
- Open Source Applications in the Enterprise
- Is open source ready for primetime? This webcast explores how Commercial Open Source is challenging and changing the enterprise software market. Through the webcast, the viewer will understand how open source technologies are being leveraged by companies both large and small.
- Tags: Webcast, SugarCRM, Open Source
- Webcasts
- BitRock Case Study: SugarCRM
- SugarCRM is the world's leading provider of commercial open source Customer Relationship Management CRM software. As a commercial open source company, one of SugarCRM's top priorities is to grow the SugarCRM user base as quickly as possible. Because it often happens that the first person to download SugarCRM is on...
- Tags: SugarCRM, Apple Mac OS X, Apple Mac OS, Open Source, Linux, Microsoft Windows, Operating Systems, Software
- Case studies
- Flexibility for a Growing Business
- Founded in 1998, EZ Publishing entered the red-hot market of web hosting as the dot-com boom raged. For five years, EZ Publishing used Salesforce.com to manage its customer relationships. As open source applications matured, EZ management decided to reevaluate its CRM strategy. EZ Publishing selected Sugar Professional On-Demand to manage...
- Tags: SugarCRM, CRM, Sales Strategy, Advertising & Promotion, Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Strategy, Open Source, Sales, Marketing, Software, Management
- Case studies
- "Tickled Pink" With Sugar Suite
- Founded in 1946, Sterling PCU provides specialized equipment to the appliance and automotive industry. Sterling PCU decided to use salesforce.com Professional, a hosted software application that provides sales management capabilities. Salesforce.com addressed Sterling's basic needs, but Sterling management soon realized the hidden costs of the salesforce.com were no bargain. Sterling...
- Tags: Salesforce.com Inc., SugarCRM, Sales Force Management, Sales Strategy, Sales
- Case studies
- Covalent Technologies Transitions From Salesforce.com to SugarCRM to Bolster CRM Control
- Founded in 1998, Covalent Technologies supports the IT needs of some of the largest enterprises in the world. The need to be customer driven and manage customer interactions led Covalent to subscribe to salesforce.com Enterprise Edition, a hosted software application that provides sales management capability. Salesforce.com could not offer Covalent...
- Tags: Salesforce.com Inc., Covalent Technologies, SugarCRM, CRM, Sales Force Management, Sales Strategy, Sales
- Case studies
- Steady Costs, Growing Revenues
- The 3Sixty Group is built to scale. The Auburn Hills, MI Company operates five manufacturing companies that build everything from circuit boards to piano hinges. In 2004, 3Sixty Management developed an ambitious plan to automate the handling of its customer relationships across the company. The leaders of the company spent...
- Tags: Revenue, SugarCRM, 3Sixty Group, Manufacturing, Corporate Governance, Customer Relationship Management (CRM), Open Source, Enterprise Software, Business Operations, Corporate Law, Software
- Case studies
- Providing Customer Joy With the Help of SugarCRM
- RedBalloon Days helps companies reward employees with gift experiences that lead to greater employee satisfaction and thus greater productivity. Like most start-ups, RedBalloon Days began as a lean operation, building a homegrown CRM system from a combination of Microsoft Outlook and legacy file-maker pro system that were supported by manual...
- Tags: SugarCRM, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies
- Automating the Customer Lifecycle
- NinjaTrader provides an edge to retail and professional investors with its trading management platform which allows traders to better manage futures contracts. Providing a trading service to individuals requires a large customer base, top-notch web-based support, and efficient operations. NinjaTrader's quest for efficiency led it to reassess its Customer Relationship...
- Tags: Salesforce.com Inc., CRM System, SugarCRM, NinjaTrader, Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Advertising & Promotion, Software, Sales, Marketing
- Case studies
- Shifting Into Overdrive With SugarCRM
- With over 800 customers and a company that has grown from 20 to 100 employees in two years, BZ Results is used to moving fast. When BZ identified Goldmine, its existing CRM solution, as an obstacle to maintaining its growth, they decided to make a change. BZ conducted a thorough...
- Tags: SugarCRM, Customer Relationship Management (CRM), Sales Force Management, Advertising & Promotion, Enterprise Software, Software, Sales, Marketing
- Case studies
- Superior Industries Outgrows Salesforce.com and Saves $100,000 With SugarCRM
- Founded in 1972, Superior Industries designs and fabricates a full line of conveying equipment, telescoping conveyors, feed systems, & portable screening plants for industrial manufacturers. In 2005, Superior management reviewed the return on investment they were receiving from their CRM service, provided by Salesforce.com, and decided to reevaluate their approach....
- Tags: Salesforce.com Inc., CRM System, Industry, SugarCRM, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies
- Placing People at the Center of CRM
- CBI Group is a human resources consulting and outsourcing company driven by customer demand and input. Fifty percent of CBI Group's workforce operates remotely, either from home offices or client sites. ACT, CBI's existing contact management system, could not support this virtual workforce, so CBI management began evaluating web-based systems...
- Tags: Contact Management, SugarCRM, Workforce, CBI Group, Workforce Management, Recruitment & Selection, Outsourcing, Human Resources, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies
- MySQL and SugarCRM Power a Mission-Critical Business
- InterAct Public Safety Systems provides public safety and homeland security systems and products to state and local governments. InterAct decided to reevaluate its information technology systems to improve performance and lower licensing costs. At the time, InterAct was using a home-grown CRM system based on Cold-Fusion along with a variety...
- Tags: MySQL, SugarCRM, InterAct Public Safety Systems, Homeland Security, Open Source, Databases, Government, Enterprise Software, Software, Data Management
- Case studies
- Expert CRM for Sales Experts
- Moss & Hooper, a leading provider of outsourced software sales, consulting and executive recruitment in Australia, has some strong opinions about how to manage customers and drive sales performance. With no formalized system for managing opportunities and accounts, Moss & Hooper began to evaluate a variety of CRM applications to...
- Tags: SugarCRM, CRM, Sales Strategy, Sales Force Management, Sales
- Case studies
- Sugar Network and What's New in Sugar 4.2
- This webcast presents an overview of Sugar Network - a comprehensive set of training, Microsoft extensions and support for Sugar Open Source deployments - and discusses what's new in Sugar Suite 4.2.
- Tags: Network, SugarCRM, Workforce Management, Digital Media, Human Resources, Consumer Electronics, Personal Technology
- Webcasts
- Open Source Provider Gains Microsoft Technical, Marketing Assistance; Sees Sales Climb
- SugarCRM Customer Relationship Management wanted to enhance the ability of its open source software to work with Microsoft technologies - and convince potential customers running Microsoft environments to adopt it. So, SugarCRM partnered with Microsoft, gaining technology and marketing assistance. A year after releasing its enhanced-for-Microsoft product, SugarCRM saw the...
- Tags: Open Source, Microsoft Corp., Sales, SugarCRM, Marketing Research, Marketing
- Case studies 2007-05-31
- SugarCRM launches project-planning application
- Test ProjectThis is an entry
- Tags: danjpitcher@..., SugarCRM
- Discussion threads 2007-03-20
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