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- Maximize your chances for success with good communication skills
- Successful IT managers learn early in their careers that perception is just as important as reality in the work environment. It's not good enough to be the best at what you do—people need to believe that you are the best. For this reason, good communication skills are essential for coworkers...
- Tags: Brenda, communication skill, Steven A. Watson, team, team member
- Technical articles 2003-12-18
- Talking Shop: How to identify and manage workplace conflict
- If it weren't for people, the workplace would be very easy to manage. People bring their unique values, experiences, ambitions, and personalities to the workplace. This mix can often result in innovative ideas and a more flexible team environment. However, if not managed properly, it can also result in conflict,...
- Tags: team, Steven A. Watson, workplace
- Technical articles 2003-10-30
- Do More with Less: Obtain that hardware upgrade through good communication and perseverance
- TechRepublic member John Owens recently e-mailed me about how to justify an IT hardware upgrade to senior management for a team of 22 analysts. John has worked in IT for seven years and is currently a team leader for an organization in Ireland.There is no template or standard operating procedure...
- Tags: team, hardware upgrade, Steven A. Watson, hardware
- Technical articles 2003-10-23
- New managers: Learn to manage and lead your IT team
- Effective IT managers in today's workplace must learn to play a variety of important roles within their teams and their organizations. Two of the most fundamental are management and leadership. These terms are often used interchangeably or, in some cases, viewed as two entirely separate concepts. But in fact, management...
- Tags: good manager, leadership, Steven A. Watson, team
- Technical articles 2003-09-15
- Bring out the best in employees through empowerment
- Over the past several decades, the traditional superior-subordinate model for management has given way to more democratic approaches, where decision-making is shared. A core concept for most of these new approaches to management is empowerment.How can new IT managers use employee empowerment to improve team performance and enhance their own...
- Tags: Employee Empowerment, empowerment, Steven A. Watson, team, team member
- Technical articles 2003-09-09
- New managers must learn what and how to delegate
- TechRepublic member RC Lopez, a network systems engineer for a financial organization in Illinois, made an insightful comment in response to a recent TechRepublic article discussing delegation. RC expressed some frustration at a manager who often identifies tasks for others to do but then jumps in and takes care of...
- Tags: delegation, RC Lopez, Steven A. Watson, team
- Technical articles 2003-08-12
- Foster employee trust by demonstrating these four traits
- Trust is the building block for gaining the respect of your staff, creating positive work relationships within your team, and enabling staff to handle stress and uncertainty in the work environment. It may be tempting for new IT managers to assume that trust will develop naturally toward their leadership. However,...
- Tags: team, Steven A. Watson
- Technical articles 2003-08-05
- New managers must find balance between tech and management duties
- We recently received an e-mail from TechRepublic member Julius Roberts, who touched on an important issue many LAN administrators face. Julius leads a LAN/WAN team for a private multinational IT firm in Australia and has been working in IT for four and a half years. He had a stellar career...
- Tags: team, senior management, Julius Roberts, Steven A. Watson
- Technical articles 2003-07-15
- Guide staff behavior by setting a good example
- In response to my recent article about dealing with employees' attendance problems, TechRepublic member canucks wrote to me and asked, "What if the supervisor is the one with spotty attendance?"She said her manager's attendance issues were creating morale problems with her help desk team. This brings up an important point,...
- Tags: team, Steven A. Watson
- Technical articles 2003-07-01
- Motivate staff to take performance appraisals seriously
- In response to a recent column about the value of performance appraisals, TechRepublic member NewHDM posted a comment asking for advice. He wanted to know what to do if an employee doesn't take the performance appraisal process seriously. For example, what should a manager do if the employee fails to...
- Tags: team, performance, Performance Appraisal, Steven A. Watson
- Technical articles 2003-06-24
- Pin down the meaning of quality service before asking your team to provide it
- TechRepublic member F. Chan, a senior systems analyst for a health care organization in Southwestern Ontario, Canada, sent me an e-mail asking how to define quality service for an IT department. On the surface, this is an easy concept to understand—quality is something that is excellent or exceptional.However, relating quality...
- Tags: LAN, quality service, Steven A. Watson, team
- Technical articles 2003-06-10
Additional Resources
- Watson (exe)
- You love your search box. You type in a few words and back comes a load of stuff. Now that you are ready to take search further, you need Watson by Intellext. Watson understands the context of what you are doing, finds relevant information, and then delivers these search results...
- Tags: Intellext, Watson, Social Networking, Search, Online Communications, Marketing, Advertising & Promotion
- Software downloads 2006-11-30
- Dr Watson - Kill him ??
- I would love to know if many users have had a use at all for what I call %%$* Dr Watson ?? . Everytime I come across a slow PC or nearly- I find the "doctor" is hogging all recources . In every case of late I "kill"...
- Tags: Dr Watson
- Discussion threads 2005-04-25
- Emma Watson Pretty Screensaver (zip)
- Emma Watson is best known for portraying Hermione Granger, in the Harry Potter movies. Emma admitted that she can see a lot of herself in Hermione: "I'm a bit of a feminist. I'm very competitive and challenging." A must have screensaver for Emma Watson fans.
- Tags: Fan, Screensaver, Movies, Wallpaper Screensavers, Emma Watson
- Software downloads 2007-11-28
- Emma Watson Lovely Screensaver (zip)
- Emma Watson rose to prominence playing Hermione Granger, in the Harry Potter film series. Emma Watson states her interests as dancing, singing, field hockey, tennis and art. She also has a cat called 'Bubbles'. The perfect free screensaver for fans of Emma Watsom.
- Tags: Cat, Wallpaper Screensavers
- Software downloads 2007-11-28
- Powerful query technology will optimize KM for Project Managers
- Nothing SpecialKnowledge Management has been with us for a number of years. Many products have produced similar functionality to "Watson". The main difference is that Watson is suited to a technically homogeneous organization.So, when you have several different divisions across boundaries, i.e. states or countries, and they have their own...
- Tags: Knowledge management, Business intelligence, Groupware, E-mail servers, Watson
- Discussion threads 2005-03-31
- Dr. Watson: Is it necessary?
- I work the helpdesk at a company with about 200 users. At least a few times a week, I get calls about a system hanging. When I get to the machine, it's usually a startup error where the desktop has appeared, but no icons, no start menu. 90% of the...
- Tags: PRODUCTIVITY, JuiceBoxHero, Dr. Watson
- Discussion threads 2007-10-29
- IBM: The 'next big thing' no longer exists
- Another bad prediction from IBM??Isn't this from the same company who had an executive state:"I think there is a world market for maybe five computers." -- Thomas Watson, chairman of IBM.The same IBM who went on to lead the industry...Tom Watson, Jr. who became the new CEO of IBM, was...
- Tags: computer, hardware, ibm, IBM Corp., industry, MWagner, predictions
- Discussion threads 2006-03-17
- Microsoft Case Study: Watson Burton LLP
- Watson Burton LLP is one of the top law firms in the North of England with almost 200 years' experience and a well-earned reputation within the legal industry as one of the fastest-growing law firms in the UK. Watson Burton looked for a solution that would ensure that its data...
- Tags: Law Firm, Microsoft Corp., USB, Watson Burton LLP, SecureWave, Litigation, FireWire, Viruses And Worms, Business Operations, Consumer Electronics, Personal Technology, Security
- Case studies
- Dr Watson & Windows Explorer
- Every time I reboot the computer , two messages appear ( its says windows explorer has encounter a problem it need to close the second one Dr Watson postmortem debugger has encounter a problem and need to close , I appreciate any assistant
- Tags: freedom_55_au@..., Microsoft Windows Explorer, Microsoft Windows
- Discussion threads 2007-07-11
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