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Managing technology in higher education: The first-ever CIO at The University of North Carolina at Charlotte not only built the school's infrastructure, but she also formulated a single IT vision. Find out why she believes that PCs aren't the tool of choice for the campus environment.Karin Steinbrenner, associate provost and the first-ever CIO at The...; Tags: Thin clients, Strategy, Bob Weinstein, Steinbrenner, UNC Charlotte, thin client, information technology; Technical articles 2002-07-17

Help Desk Trouble Ticket Form: The Help Desk Trouble Ticket is an important document for the technical support professional. This form contains all the essential fields for maintain ...; Buy Now

Windows XP vs. Mac OS X: This presentation, entitled Standardizing on Windows XP Instead of MAC OS X, provides a pre-packaged option for defending Windows XP against MAC OS X. ...; Buy Now