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- Change Autoreply in Users Outlook/Exchange 2003
- How to get at an autoreply in someones Exchange email and edit it? Scenario - staffer has put autoreply on her email that she thought was perfectly suitable. Staffer is now in maternity delivery room yelling and straining in the throes of delivery - arent women the lucky ones! Staffers...
- Tags: j.oreilly@..., e-mail
- Discussion threads 2007-03-30
- Do performance reviews make you uncomfortable?
- If youre like my company, youre in the process of doing performance evaluations. Ive been on both sides of the fence on these--both as a recipient and as a manager going them for staffers. Each role has its down side. For managers, performance appraisals can take a lot of time,...
- Tags: Boss, Career Development, Performance, staffer, toni bowers
- Blog posts 2007-01-16
- Turn your young support pros into motivated problem solvers
- There's no doubt that properly coached young professionals can become valuable employees. But learning to be a great coach to your team of novice IT support staffers can be tricky. It takes more than technical know-how to create employees who will seek out ways to improve themselves and the service...
- Tags: Robert L. Bogue, self-confidence, staffer, team, young professional
- Technical articles 2003-09-02
- How to handle staffers who bypass you for your boss
- QuestionI am a young female project manager supervising a nearly all male technical support staff with varying experience, most of whom are older than I am. This is not my first management assignment, but I am dealing with a new management issue. Several staff members have attempted to bypass me...
- Tags: Molly Joss, staffer
- Technical articles 2003-07-09
- How saying no can benefit your career
- Saying no can be difficult, especially when colleagues and staff do not easily receive your response to a major issue. It takes courage and conviction to go against the pack. But it can often lead to bigger and better career achievements.I've always tried to use doing the right thing as...
- Tags: benefit, career, help desk, Michael Sisco, staffer
- Technical articles 2003-04-29
- Patience is key when dealing with a difficult consultant
- Consultants sometimes face hostility from members of your team because the staffers view the consultant as a turf invader. But managers with any tenure at all know that discord works both ways. Sometimes the consultant is the source of discord.I wrote about the consultant's plight in a previous article. When...
- Tags: Team management, Scott Robinson, team, staffer
- Technical articles 2003-01-06
- Looking out for your consultants
- Working with a consultant presents a number of challenges, including the possibility that some members of your staff may resent the decision. These tips should help you identify and deal with problems before they jeopardize your project.Three things are constant and unavoidable in the IT world: death, taxes, and consultants....
- Tags: Recruitment & Selection, Strategy, Scott Robinson, staffer
- Technical articles 2002-11-05
Additional Resources
- Define disk quotas to keep users from hogging drive space
- Just buy more hardware!Seriously, disk quota management really should be a thing of the past.Cost of hardware is lower that cost of man hours managing it all. A staffer, lets call him "Junior Disk Quota Manager", costs $2000 a month. How much capacity does that buy you these days?Another staffer,...
- Tags: delajtretro@..., disk
- Discussion threads 2007-11-05
- Seven signs that a job candidate won't work out
- Interviewing, hiring, and training a new IT staffer takes a significant amount of time. The last thing you want is to discover that it was time wasted because your new hire can't get the job done. Here's a rundown of several clues to watch for as you interview candidates and...
- Tags: Job, TechRepublic Inc., Recruitment & Selection, Human Resources, Workforce Management
- Download resources 2005-03-28
- URL broken link
- I founded two broken link in the following template:"Project Management July 6, 2005 Download: Project Plan template" The broken links are:http://cms1:9992/Rhythmyx/Local Settings/Temporary Internet Files/Master Project Listing.xlshttp://cms1:9992/Rhythmyx/Local Settings/Temporary Internet Files/OLK27/Project Description Template.docHow can I obtain those documents?Tanks.Since the download is over 3 years old, I would not be surprised to...
- Tags: smarta@...
- Q&A 2005-07-12
- Don't let employee vacations put holes in your disaster recovery plan
- Don't forget to make allowances for employee absences in your disaster recovery plan. Here are some tips for avoiding holes in your plan. Staffing issues are generally not considered in creating and managing a disaster recovery DR plan, but they can have a dramatic impact on how...
- Tags: Mike Talon, disaster recovery, disaster recovery plan, Disaster Recovery Newsletter, Disaster Recovery Planning, Data Management
- Technical articles 2005-08-01
- Downloading
- I am a member of Tech Republic. Why cant I download from your site. When I select the download, I get the message that the download is in progress, but nothing happens.Check your security and cookie settings.The TR download page uses a pop-up window for all downloads.Most are either PDF...
- Tags: flashelen@...
- Q&A 2005-08-11
- "help" problem
- Has anyone seen this? This looks to me like a legitimate issue that needs to be addressed: help is hard to find.navigate to this URL for details:http://tinyurl.com/9pjzuSureI find it difficult to know how to contact TR with support issues. I went through many of the same gyrations as...
- Tags: apotheon
- Discussion threads 2005-11-22
- Manufacturer Saves IT Costs With Integrated Environment and Volume Licensing
- Greek industrial and marine automation systems manufacturer UTECO had a heterogeneous IT infrastructure. UTECO standardized on the Microsoft server product portfolio, acquired with a Microsoft Open Value Volume Licensing agreement. Now the IT staffer saves time using automated software update management, and employees have a secure collaboration solution. UTECO used...
- Tags: Volume-license, Information Technology, Environment, Server, Microsoft Corp., Update Management, Strategy, Management
- Case studies 2007-06-19
- Downloads
- I've been having trouble with downloads lately. IE is set to accept cookies, but I'm just not able to download from your site. Any suggestions would be greatly appreciated.This is a peer to peer help forum.If you desire to contact a TR staffer, you must use the help...
- Tags: Programming languages, Java
- Q&A 2004-11-18
- Congressional Research Service seeks to withhold documents from public.
- SECRECY NEWSfrom the FAS Project on Government SecrecyVolume 2007, Issue No. 32March 22, 2007Secrecy News Blog: http://www.fas.org/blog/secrecy/Support Secrecy News:http://www.fas.org/static/contrib_sec.jsp[b]CRS CLAMPS DOWN ON PUBLIC DISTRIBUTION[/b]In what is being characterized by subordinates as an act of "managerial dementia," the Director of the Congressional Research Service this week prohibited all public distribution of...
- Tags: Congressional Research Service, deepsand, CRS CLAMPS DOWN
- Discussion threads 2007-03-22
- Shave the way to a cure for cancer
- Last week,I posted a gallery of before and after pictures of TechRepublicstaffer Paul Sisler who bravely sacrificed his precious locks of golden hairfor a good cause. St. Baldrick's Foundation raisesfunds and awareness for childhood cancer research with events that feature theshaving of volunteers' heads. I can't seemyself getting my head...
- Tags: Paul
- Blog posts 2006-03-27
- Specialist Recruiter and Staffer Simplifies IT With Virtual Solution and Reduces Administration by 30 Per Cent
- Expectra Group, a leading recruitment and staffing agency in Belgium, needed to ensure increased availability for its employees. This would help ensure that its clients and candidates received the best possible services. The IT team searched for a new server and storage environment that would simplify server administration and create...
- Tags: Dell Computer Corp., Information Technology, Administration, Server, Team Management, Workforce Management, Strategy, Management, Human Resources
- Case studies 2008-02-06
- Dealing with employees who want to run the show
- It's a phenomenon you don't hear a lot about: That staffer or club of staffers who want to "run the show" and will sabotage your management efforts. These are the people who think they know better than you and can make your life miserable. I've been on...
- Tags: Behavior, Team Management, Quality, Management, Business Operations, Toni Bowers
- Blog posts 2008-05-01
- Am I expecting too much?
- Am I expecting too much?Late last year I was promoted to manager after 7 years as the sole IT staffer for our company. At that time, I was told I could hire an assistant to do most of the PC support tasks. I hired someone who is technically...
- Tags: checklist, time management
- Discussion threads 2006-03-14
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