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- The survey says.....
- There’s a lot of bad news nowadays. Large companies are getting their profit lines beaten up due to a vast number of things caused by both internal and external factors. That leads, inevitably, to discussion about staff reductions, and "doing more with less." ...
- Blog posts 2007-10-25
Additional Resources
- A best-of-breed in staff retention
- Staff turnover can cost companies dearly. Learn about one telecommunications giant's best-of-breed staff retention approach and the many ways it's paying off for both the staff and the company.Last year, when most companies were laying off 15 to 20 percent of their workforces and announcing hiring freezes, Qualcomm held staff...
- Technical articles 2002-04-29
- Clear goals and candid communication keep teams focused in wake of layoffs
- Are you and your staff facing tough times and possible job cuts? Guest columnist Ken Hardin offers eight pointers IT managers can use to keep their team together in the face of layoffs and financial difficulties.Editor’s note: Ken Hardin, TechRepublic’s director of editorial development, is filling in for Vice President...
- Technical articles 2001-05-10
- Ease the stress of laying off employees with these tips from members
- No one likes layoffs, and it's a grueling process for both management and staff. But, as TechRepublic members point out, there are some specific things CIOs can do to ease the emotional turmoil and stress.It wasn’t losing her job that left a bitter taste in Barbara Opyt’s mouth. It was...
- Technical articles 2002-03-05
- Cost reduction tops list of CIO priorities
- What tops your agenda for 2003? Security? CRM? If you're like most CIOs surveyed by several large IT analyst firms in recent months, the answer is cost reduction.After conducting interviews with 15 CIOs, Ovum, a UK-based IT analyst firm, found that the most important item on CIOs’ agendas was cost...
- Technical articles 2003-03-19
- Post-layoff period is a great time to refocus staff
- Poor morale, lower productivity, and little motivation to achieve personally and professionally are widely known aftereffects of layoffs. But, as one economics expert explains, there's no better time to refocus, both as a leader and as an IT unit.Departmental layoffs inevitably spur feelings of both guilt and fear from IT...
- Technical articles 2002-02-20
- Procedures make employee termination less problematic
- Laying off employees, whether due to a weak economy or poor performance, is never easy. But CIOs who follow the proper procedures, use the right approach, and avoid liability can make the experience less traumatic for everyone.Randy Nelson will never forget the emotional experience of firing employees. He ranks it...
- Technical articles 2002-01-16
- A little paranoia could save your career
- QuestionI work in the IT department of a major corporation that isn’t doing well financially and has recently laid off some staff, although not in my department. My boss held a special meeting to tell us not to worry. I’ve been here for a few years now and have never...
- Technical articles 2003-04-02
- How a team can survive a staff cutback
- Keeping your team focused after a staffing reduction announcement raises many challenges. Find out how to best transfer workloads and decide which applications will lose support.Suppose your internal development and support team is being dramatically downsized. The staff’s size is not out of line given the company’s revenue a few...
- Technical articles 2002-07-03
- Make good customer service the goal of your government organization
- Ramon Padilla discusses the role of good customer service in government organizations, and the benefits that can accrue from having a good service reputation. Yesterday I spent nearly two hours resolving an issue in which one of my ISPs "turned off" my account because it had failed to...
- Technical articles 2005-07-01
- Benchmarks for Service Support
- Does anyone know of any benchmarks or guidelines for estimating the number of people needed to support servers? My environment supports 4,500 users and currently has ~125 servers (file, print, application, web, database [Oracle & SQL), Exchange, and DMS (yes, it is a government environment). Consolidated from ~250...
- Q&A 2005-06-01
- Powerful managers understand these two concepts
- I recently got a call from a man who’d just taken the free mini coaching program we offer on our website. He wanted to know, “Can you give me some advice to help me force my team to work on what I think is important?†He was...
- Blog posts 2007-09-27
- Humble ISD's Centralized, Clustered Network Infrastructure Is Improving the Quality of Education Through 20-Fold Faster Data Access, Greater Uptime, More Reliable Data Backup and a 40% Reduction in IT Administration Time
- The Humble Independent School District is named for a pioneering Texas settler, not for its approach to education. The fast-growing Humble Independent School District needed to improve network bandwidth and uptime, make data backup faster and more reliable, and reduce the time its IT staff spent on repairs and routine...
- Case studies 2008-03-01
- Identify IT influences in key cost areas to help your clients
- How can you help identify the major cost areas for your client in the least amount of time? How can you evaluate your client to find the best ways to reduce costs? Follow these tips.In terms of your skills as a consultant, it’s hard to beat the ability to locate...
- Technical articles 2002-07-10
- Layoff!
- Layoffs are inevitable in downturns when IT doesn't stay "aligned"IT Management generally doesn't do much of a job at offering the business it serves a reasonable way to understand the services it delivers vs. the resources IT needs to deliver those services.The lack of connection between costs and service invites...
- Discussion threads 2008-02-03
- Jump start your Windows NT to Windows Server 2003 migration with our project plan
- Preparing a project plan is not an easy task, especiallywhen it involves a large-scale technology change like a Windows NT to WindowsServer 2003 migration. Often, for IT pros, creating the project documentationrequired to get a technology initiative underway is an onerous task. Since itis our mission to give IT pros...
- Technical articles 2004-05-27
- Rigorous project discipline equals call center success
- By Don FreeThe Client X call center project shows clearly that even though new technologies can deliver significant benefits, strong project management practices, accompanied by meaningful cultural changes, are critical success factors in complex systems integration efforts. Client X clearly established its bottom-line goals, then adhered rigorously to its implementation...
- Technical articles 2003-05-07
- 10 ways to be a good manager during a recession
- It's tough enough to be an effective manager when the economy is strong. But making the right decisions, keeping staff focused, and maintaining IT service levels may seem next to impossible when you're managing through an economic crisis. Here are some ideas for keeping yourself and your team afloat. ...
- Blog posts 2009-03-17
- Paperless office: Achievable or out of reach?
- More paper than ever....every time there is a meeting, everyone prints out an agenda, and of course, the one who called the meeting prints out a copy for everyone.That's the example that's first and foremost on my mind.But Also, report after report is generated.Copies with trends and summaries for senior...
- Discussion threads 2007-06-18
- What to look for when hiring a 'right hand'
- Selecting your second-in-command is one of the most critical hiring decisions a CIO can make. Find out what columnist Bob Weinstein discovered when he asked tech leaders what skills and characteristics they look for when hiring that person.It’s tough finding good talent for virtually all IT jobs. But it’s twice...
- Technical articles 2002-02-13
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