1 Resources for

sprinx cti client

Subscribe to this listing via:
RSS
Email

Sponsored White Papers, Webcasts, and Downloads

TechRepublic Resources

Sprinx CTI Client 2.0 Personal Edition (zip): Sprinx CTI Client significantly improves phone call handling. With Sprinx CTI Client you will know everything about the caller even before picking the phone up. You can also dial phone numbers directly from Web pages or an external contact database. Sprinx CTI Client is integrated with major CRM solutions and...; Tags: Computer Telephony Integration, Phone, Sprinx CTI Client, Telephony, Telecom & Utilities, Networking; Software downloads 2007-07-02

Additional Resources

Sprinx CRM Start (exe): Sprinx CRM is a full featured CRM solution. Contact information, relationships, business opportunities, orders, sales activities, marketing campaigns, planning, reporting and more can be handled by Sprinx CRM helping You make the right decisions. Integrated with major business registers, email functionality, and Microsoft Outlook. Sprinx CRM is fully Web based....; Tags: CRM, Sprinx CRM, E-mail, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Marketing Research, Online Communications, Software, Marketing; Software downloads 2007-11-01
Sprinx CRM Activity Gadget (zip): Do you need to have an overview of all activities in your sales department. Do you want to read the email from the most important customer even before your sales manager does. You can have all the activities from your CRM directly on your desktop. With the Sprinx CRM Activity...; Tags: CRM, Sales Strategy, Advertising & Promotion, Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Sales, Marketing, Software; Software downloads 2007-05-17
Sprinx Meeting Room Planner for Microsoft Exchange (zip): Sprinx Meeting Room Planner is a Web based tool simplifying meeting room and other resource planning for anyone using Microsoft Exchange. Calendar view showing availability of all resources at one time, day and week views, meeting details, compatible with Microsoft Exchange and Microsoft SharePoint. This version is the first release...; Tags: Microsoft Exchange Server, Microsoft Corp., Sprinx Meeting Room Planner, E-mail Servers, Groupware, Enterprise Software, Software; Software downloads 2007-06-04
Computer Telephony Integration (CTI) in a SALT Environment: Computer Telephony Integration CTI refers to the use of computer-based applications to control telephony systems, most commonly in an enterprise environment. Generally, the applications for CTI are categorized as Interactive Voice Response IVR sessions in which the system interacts with the caller to both collect information and provide information. This...; Tags: Computer Telephony Integration, SALT, Computer Telephony, Computer, Intel Corp., Telephony, Productivity, Networking; White papers 2004-11-01

Cuba for Remedy (Client) (exe): Connect your phone system to your Remedy application with Cuba - the only off-the-shelf CTI software with full integration to Remedy, available in the world today. The Cuba client communicates directly with a PBX telephone system via TAPI, CSTA, ASAI or a proprietary interface. Cuba delivers feature rich CTI such...; Tags: Computer Telephony Integration, Phone, Remedy Corp., Itel Office Software, Cuba, Telephony, Interactive Voice Response (IVR), Telecom & Utilities, Networking; Software downloads 2008-07-17
CTI Data Connector - Office Edition (exe): CTI Data Connector - Office Edition offers the following functions: dial within an application with a hotkey, dial within the browser, caller identification from Outlook contacts, list of incoming calls, list of outgoing calls, phone book for MS-Outlook contacts. If you want to integrate CTI Data Connector in your enterprise...; Tags: Computer Telephony Integration, Microsoft Office, Telephony, Networking; Software downloads 2006-12-28
The Payoff: Killer Applications: Computer-telephony integration CTI applications form the basis for today's call center, providing "screen pops" and other features that customer service reps CSRs now depend on to provide strong customer service. But CTI never caught on outside the call center, nor was it affordable for most smaller call centers. That's now...; Tags: Computer Telephony Integration, Call-center, Contact Center, Call Centers, Telephony, Customer Relationship Management (CRM), It Operations, Networking, Enterprise Software, Software; White papers 2004-10-01
Cisco's CRM Communications Connector Gives Employees Secure, Reliable, and Convenient Access to Customer Information: In early 2004, Coleman Technologies, Inc. CTI, a Cisco Systems Gold Partner with IP Telephony Specialization, beta tested the Communications Connector by implementing it, with CallManager, throughout their organization. CTI was already using Microsoft's CRM, so when Cisco called and ask them to beta test the new Communications Connector Connector,...; Tags: Computer Telephony Integration, Microsoft Access, Cisco Systems Inc., CRM, Telephony, Networking; Case studies
The Cisco CRM Communications Connector Gives Employees Secure, Reliable, and Convenient Access to Customer Information: Coleman Technologies, Inc. CTI is an employee-owned business founded in 1995 that supports complex system engineering efforts with immediate practical assistance and targeted strategic planning in computer networking and Internet services. CTI was already using Microsoft CRM, so when Cisco asked them to beta test the new Communications Connector, they...; Tags: Computer Telephony Integration, Microsoft Access, Cisco Systems Inc., CRM, Telephony, Enterprise Software, Networking, Software; Case studies
Rander (exe): Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic...; Tags: Computer Telephony Integration, Panasonic, PBX, Rander, Telephony, VOIP, Networking, Telecommunications; Software downloads 2007-05-21
Sprinx Pharma Plugin for Microsoft CRM (zip): This customization is applied on Microsoft CRM installation. It changes the information you enter for account, contact and appointment the way it is used in the pharmaceutical industry. You can change it the way you use the CRM. This version is the first release on CNET Download.com.; Tags: Pharmaceutical Company, Microsoft Corp., Microsoft CRM, Plug-in, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing; Software downloads 2007-07-13
Finance Organization Standardizes Call Center Operations With Avaya and Cleo Self-Service Solution: A large international consumer finance organization was planning to launch an integrated voice and CTI application to all of its call centers, worldwide. The finance organization needed to implement a standardized, yet flexible, integrated voice and Computer Telephony Integration CTI application for its call centers worldwide. As a solution the...; Tags: Call-center, Avaya Inc., Finance Organization, Call Centers, Financial Accounting, Telephony, Customer Relationship Management (CRM), It Operations, Finance, Networking, Enterprise Software, Software; Case studies
Technology to Support Contact Center Agents Working Remotely: Computer telephony integration CTI for contact centers was originally developed for office PBX environments, that is, non-remote. However, advanced telephony services and mobility have been incorporated into new telephony protocols and technologies such as VOIP and SIP. As a result, mixed situations, where legacy PBX, PSTN, CTI, and VOIP co-exist,...; Tags: Computer Telephony Integration, Computer Telephony, Environment, Contact Center, Telephony, VOIP, Call Centers, Telecommunications, Telecom & Utilities, Customer Relationship Management (CRM), Networking, It Operations, Enterprise Software, Software; White papers 2005-01-01
Cisco Gold Partner CTI Deploys Call-Center Solution for Florida Credit Union: Publix Employees Federal Credit Union PEFCU serves the financial needs of the 12,000-plus associates of Publix Super Markets, Inc. and their family members. PEFCU's main office is located in Lakeland, Florida, and there are four full-service branch offices located in Florida and one in Georgia. The credit union looked to...; Tags: Partnership, Financial, Call-center, Cisco Systems Inc., Florida, PEFCU, Call Centers, Financial Accounting, Customer Relationship Management (CRM), It Operations, Finance, Enterprise Software, Software; Case studies
Integrating CAD 6.0 Into a Citrix Thin Client Environment: A thin client device is a simple terminal or other device that connects to a central application server. The client connects to the server through the network to process applications, access files, print, and perform services available to ordinary computers. CAD 6.0 IPCC Enterprise Edition is a suite of Computer...; Tags: Environment, Citrix Systems Inc., Client, Cisco Systems Inc., Thin Client Device, CAD, Software; White papers 2004-07-12
Cisco IPCC Express Edition (Cisco IPCC Express): The Cisco IP Contact Center Express Edition formerly Cisco IP ICD product provides the functionality, ease of implementation, and price/performance that midsized contact centers demand of an advanced contact center solution: automatic call distribution ACD, interactive voice response IVR, and computer telephony integration CTI on a single platform. Offering a...; Tags: Computer Telephony Integration, Computer Telephony, Contact Center, Cisco Systems Inc., Telephony, Networking; White papers 2003-03-01
IVR or CTI S/w required: What is The best tools, activex, ocx or control can be used for developing an Answer machine application with VB under ms windows Op. Sys.?; Tags: m_h_mokhtar@..., programming, computer telephony integration, IVR; Q&A 2006-02-22
CTI and IVN requirement gathering: I am new to Business Analyst role for Call Center and have a tough boss. She has assigned me all alone on the CTI/IVR project. Unfortunately I don't even know how to start. No helping material is available in our organization. Any help in this regard would be much appreciated....; Tags: computer telephony integration, it management, naveed@...; Discussion threads 2004-11-02
Network Computer-Telephony Integration (CTI) Delivering Intelligent Network (IN) Services: A network computer-telephony integration CTI is the delivering of computer and telephone integration capabilities inside the network. Two major market forces and architectural frameworks are merging to create the most explosive network services opportunities of the late 1990s. Enterprise computer telephony integration ECTI applications and advanced intelligent network AIN...; Tags: Computer Telephony Integration, International Engineering Consortium, Network, Call-center, Integration, Call Centers, Telephony, Customer Relationship Management (CRM), Networking, It Operations, Enterprise Software, Software; White papers

<< Previous
page 1 of 1
Next >>

Securing Home Networks: When you set up your own home network, you don't have the benefit of an IT staff that's dedicated to safeguarding your data and systems--it's up to yo ...; Buy Now

Best Practices for Maximizing Microsoft Access 2003: This pre-packaged presentation contains everything you need to instruct end users about how to get the most out of Microsoft Access--even if you don't ...; Buy Now