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- SumTotal Systems Case Study: Spencer Gifts
- Spencer's is a unique retail brand aimed primarily at the 18 to 25 year-old market. With over 600 mall locations throughout the United States, Puerto Rico and Canada, Spencer's offers innovative, humorous and fun merchandise in an atmosphere that makes infectious laughter impossible to resist. Individual goals were then set...
- Tags: SumTotal Systems, Spencer, Tools & Techniques, Branding, Benefits, Management, Marketing, Human Resources
- Case studies
- Coping with rude callers, part I: using humor
- The Hall of shameWe have a large sheet (about 2ft X 3ft) containing some of the dumbest and most obnoxious statements made by callers. No names, just the statements. Any time we need a good laugh, we read it. We have everything from the now infamous "cup...
- Tags: Richard_RPU, Spencer
- Discussion threads 2007-05-14
- Flat pay trend pinches CIO wallets, yet spurs IT innovation
- With business the worst it’s been in 15 years, Phil Go, CIO of one of the top 20 construction companies in the United States, said he’ll consider himself lucky if his salary stays flat this year. And as for bonuses: “I would be sho
- Tags: compensation, Debra Young, information technology, salary, Spencer, Spencer Stuart
- Technical articles 2003-04-14
- A.P. Lawrence delivers SCO UNIX, Linux information—and lots of it
- Bruce Spencer has found a plethora of SCO UNIX and Linux information at the A.P. Lawrence Web site. Find out why he says that Lawrence has built a surprisingly good site.If you’re an SCO UNIX system administrator, you’ve got a friend in the SCO UNIX Web site. The site is...
- Tags: Operating systems, OPEN SOURCE, AdminRepublic WebReview, Bruce Spencer, Linux, A.P. Lawrence, Spencer, Unix, SCO Unix, SCO Group Inc., SCO UNIX Web site
- Technical articles 2000-01-17
- Zero in on the Linux operating system at Linux Online
- If you're looking for information on Linux, Bruce Spencer recommends you go to the source. Check out his review of Linux.org.In 1994, a young student named Linus Torvalds at the University of Helsinki in Finland released version 1.0 of the Linux Kernel. Since then, the popularity and spread of the...
- Tags: Operating systems, UNIX, OPEN SOURCE, Bruce Spencer, Spencer, Linux, Linux Online, operating system
- Technical articles 2000-01-10
Additional Resources
- NETGEAR Router Brings Robots to Life
- GeckoSystems President and CEO Martin Spencer founded the company with one goal in mind: quality family care. Spencer wanted to provide wireless connectivity for on-board robot computer subsystems and ensure uninterrupted WiFi performance. Spencer also wanted to comply with severe size, weight, and temperature restrictions. Spencer chose MR814 54 Mbps...
- Tags: Router, NetGear, Robots, Home Networking, Emerging Technologies, Networking, Personal Technology
- Case studies
- Marks & Spencer: Customer Relationship Management Solution
- The client Global retailer Marks & Spencer wanted to turn its already strong customer service operation into a highly efficient system for responding quickly and effectively to customer. A collaborative team - Marks & Spencer, Accenture, Siebel and Microsoft - worked to create Marks & Spencer's integrated customer relationship management...
- Tags: Agent, Marks & Spencer, CRM, Customer Relationship Management (CRM), Product Marketing, Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies
- IT Training Success Stories: C-Spencer
- Craig Spencer wanted to get these certifications anyway and Just IT offers the right blend of certifications in their programme. Craig liked the people in the company and the training quality was very good. He felt that it was a relaxed atmosphere without the pressure. Just IT made learning for...
- Tags: Certification, Information Technology, Training, Quality, Workforce Management, Business Operations, Human Resources
- Case studies
- Accenture Case Study: Marks & Spencer
- Facing intense competition, global retailer Marks & Spencer (M&S) decided to turn its already strong customer service operation into a highly efficient system that responds more quickly and effectively to customer needs. An innovative Accenture solution helped M&S transform operations at its Head Office Customer Services call center. M&S Head...
- Tags: Customer Service, Accenture Ltd., Marks & Spencer, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- Case studies
- Spencer Hospital Safeguards Patient Information and Network Operations Using Award-Winning Trend Micro NeatSuite
- Spencer Hospital is at the forefront of medical care, providing top-notch inpatient and outpatient services to people in the central United States. The hospital's commitment to leveraging technology to improve services and administration is evident, from its purchase of advanced diagnostic and treatment systems to implementing leading solutions that safeguard...
- Tags: Patient, Hospital, Network, Trend Micro Inc., Spencer Hospital, Patient Information
- Case studies
- Asterisk a major presence at VON 2007
- At the 2007 Spring VON (Voice/Video over Net) trade show in San Jose CA, Asterisk the Open Source PBX Telephony solution was a major presence. Digium which is the company behind Asterisk took up a large chunk of space on the show floor along with many Asterisk partners showing...
- Tags: Telephony, VOIP, TELECOMMUNICATIONS, Asterisk
- Blog posts 2007-03-22
- TR Member Spotlight with Palmetto
- This week, TR Member Spotlight shines on TechRepublic's human piñata, Charlie Spencer, better known in the forums as Palmetto. In this very lightly edited podcast, you'll hear a little bit about Palmie's IT beginnings, his take on specialists vs. generalists, the story behind his many hard hats...
- Tags: Podcasts, Internet, Sonja Thompson
- Blog posts 2008-04-16
- Windows Live Search ready to go live
- Another search engine competes for popularityA new online search portal, called Windows Live Search, features an improved user interface that fetches more accurate Web search results. Live Search lets users hunt for news, images, video, blogs, and RSS feeds through one search portal.Do you think Live Search will rival Google...
- Tags: Google Inc., Live Search, windows live search, microsoft, mapping, news, Sonja Thompson, networking, Microsoft Windows, Microsoft Windows Live, Microsoft Windows Live Search, search engine
- Discussion threads 2006-09-12
- NICE Systems Case Study: Vertex Data Science
- With a proven history of providing highly efficient outsourcing solutions for companies such as, Marks and Spencer, Vodafone, Westminster City Council, United Utilities and Lastminute.com Vertex recognises the importance of maintaining high efficiency levels in their contact centre operations. With 2,500 agents spread across seven sites using the TotalView system,...
- Tags: Agent, NICE Systems Ltd., Workforce Management, Recruitment & Selection, Real Estate, Human Resources, Business Operations
- Case studies
- How do I... Change file extension associations in Windows Vista?
- OK: but what about "Edit" versus "Open" ?I had discovered the processes described here during my lengthy investigations of Windows Vista. BUT one thing I never found, was the equivalent, in Windows Vista, to creating extra actions against a given filetype in Windows XP.For example, I often use Wordpad...
- Tags: Microsoft Windows Vista (Longhorn), kaspencer, extra action, WordPad, Microsoft Windows, Microsoft Windows Vista
- Discussion threads 2007-04-05
- BlackBerry lives! But is IT already looking in another direction?
- The latest news in the sordid BlackBerry/RIM vs. NTP affair is that on Friday U.S. District Judge James Spencer upbraided RIM and NTP for not coming to a settlement but decided to delay his decision on whether to shutdown RIM's BlackBerry network. So BlackBerry lives to deliver mail for another...
- Tags: Information Technology, RIM BlackBerry, Handhelds, Hardware, Jason Hiner
- Blog posts 2006-02-27
- Sun Case Study: Idaho National Engineering and Environmental Laboratory (INEEL)
- In 2002, U.S. Secretary of Energy Spencer Abraham designated the Idaho National Engineering and Environmental Laboratory INEEL as the lead laboratory for nuclear energy research in this effort. As part of the Generation IV nuclear energy systems initiative, secure collaboration both nationally and internationally for INEEL researchers is crucial. INEEL...
- Tags: Nuclear Energy, Sun Microsystems Inc., INEEL
- Case studies
- Hacker Evolution: Reinsertion (exe)
- Hacker Evolution Reinsertion, is the first official expansion pack for Hacker Evolution. Continue to play the role of Brian Spencer, a former intelligence agent, in the first official expansion pack, for Hacker Evolution: Reinsertion Following the huge success of Hacker Evolution, exosyphen studios releases the first expansion pack for the...
- Tags: Adventure, Games, Personal Technology
- Software downloads 2007-09-24
- Princess Diana Remembrance Screensaver (exe)
- This free screensaver features 18 large, quality photographs of Princess Diana during various stages of her life. Born Diana Spencer, her fairy tale courtship and subsequent marriage to Prince Charles kept us all enthralled. Loved and admired throughout the world for her warmth and sincerity, she championed many noble causes...
- Tags: Password, Screensaver
- Software downloads 2006-06-30
- Windows Vista's Default Programs tool more than what you'd expect
- Less than I'd expectMy HUGE complaint about setting file type associations is that Microsoft have faiuled to provide a facilty to add a new action. For example, I might wish open certain files for editing in say Wordpad. In XP and most other versions of Windows I could Add a...
- Tags: Microsoft Windows Vista (Longhorn), tool, kaspencer, WordPad, Microsoft Windows Vista, Microsoft Windows
- Discussion threads 2007-05-25
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