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- VoiceTranslator (exe)
- The program translates what the user says and speaks the corresponding translation in another language. Uses Microsoft Speech Recognition and Text To Speech technologies,and three popular translation web services (google, babelfish and freetranslation) Includes support for local dictionaries easily extendable by the user (even while using another app, via a...
- Tags: Web, Hotkey, VoiceTranslator Software, Speech Recognition, Emerging Technologies
- Software downloads 2008-06-19
- Windows Vista Speech Recognition Step by Step Guide
- Windows Vista's speech recognition is state of the art. Using speech recognition in the operating system, you can dictate emails and documents, and use your voice to control your favorite programs and navigate Web sites. Windows Vista Speech Recognition enables you to create documents quickly, and helps you to work...
- Tags: Microsoft Windows Vista, Windows Vista Speech Recognition, Windows Vista Speech Recognition Experience, Speech Recognition, Microsoft Windows, Emerging Technologies, Operating Systems, Software
- White papers
- Future Is Bright for Caribbean Paradise - Thanks to a Wireless Solution From IBM
- The challenge was to develop new wireless e-business services for Orange Dominicana's growing customer base in order to increase revenue. Orange Dominicana chose to deliver its various voice services to its mobile subscribers via the telephone by using VoiceXML technology. The VoiceXML technology handles the telephone dialogue by using speech...
- Tags: Orange PCS, Phone, Wireless E-business, VoiceXML, IBM Corp., E-business/E-Commerce, Wireless, Speech Recognition, Telecommunications, Wi-Fi, Internet, Emerging Technologies
- Case studies
- The Value of Speech in the Contact Center
- Think touch-tone self-service is enough for the customers? Think again. Today's self-service technologies can do more than they used to...a lot more. This webcast shows how BrightHouse Networks is using speech recognition to automate routine calls, reduce call transfer rates by 50% and dramatically improve customer service; why customers prefer...
- Tags: Aspect Software Inc., Contact Center, Call Centers, Speech Recognition, Customer Relationship Management (CRM), Roi/Tco, It Operations, Emerging Technologies, Enterprise Software, Software, Finance, Managerial Accounting
- Webcasts
- Bergen County Utilities Authority Improves Public Relations by Implementing New Speech System
- The Bergen County Utilities Authority BCUA is a public utility providing sewage disposal for 46 municipalities, as well as solid waste services for 70 municipalities, in Bergen County, New Jersey. The BCUA's new system needed to meet several criteria such as incorporate over 150 names and departments and monitor and...
- Tags: Municipality, Avaya Inc., Bergen County Utilities Authority, Speech Recognition, Public Relations, Monitors & Displays, Emerging Technologies, Marketing, Corporate Communications, Hardware, Components
- Case studies
- Financial Services Company Improves Productivity With Self-Service Solutions From Avaya and Viecore
- A leading financial services company provides branded credit cards to consumers and retailers in 39 countries around the world. The company relied on a Dual-Tone Multi-Frequency-driven, antiquated IVR system to handle the influx of approximately 90 million calls received in its contact centers each year. The company wanted to increase...
- Tags: Financial, Financial Service, Credit Card, Financial Services Company, Avaya Inc., Interactive Voice Response (IVR), Financial Planning, Speech Recognition, Financial Services, Call Centers, Sales Channel, Finance, Emerging Technologies, It Operations, Sales
- Case studies
- Survey of the Speech Recognition Techniques for Mobile Devices
- This paper presents an overview of different approaches for providing Automatic Speech Recognition ASR technology to mobile users. Three principal system architectures in terms of employing wireless communication link are analyzed: Embedded Speech Recognition Systems, Network Speech Recognition NSR and Distributed Speech Recognition DSR. Overview of the solutions which became...
- Tags: Mobile, Mobile Device, Survey, Emphasis, Speech Recognition, Advertising & Promotion, Emerging Technologies, Marketing
- White papers
- Home Retailer Implements New Store Locator With Avaya Interactive Response (IR) and RSI IVR Solutions and Services
- A leading national large-format retailer of home textiles, housewares and decorative home accessories has over 400 stores in the United States and Canada. The home retailer's expansion made limitations inherent in the existing Touch-Tone systems increasingly apparent. Real Soft, Inc. RSI implemented automated speech recognition system by collaborating with ScanSoft...
- Tags: Retail Company, Avaya Inc., Speech Recognition, Retail, Emerging Technologies
- Case studies
- 1300Ttimes Gets Golfers to the Tee on Time
- When TeeBook Global's co-founders and directors designed an innovative, Web-based booking system for golf clubs, they planned to eliminate all those delays waiting in queues at pro shops or sitting on the phone waiting for someone from the club to arrange a booking. So TeeBook Global created 1300Ttimes to help...
- Tags: Queue, Nuance, Intel Corp., 1300Ttimes, Speech Recognition, Portals, Corporate Governance, Web Technology, Emerging Technologies, Internet, Business Operations, Corporate Law
- Case studies
- Scottish and Southern Energy (SSE) Improves Meterline Service With Avaya Interactive Response and Sabio Voice Self-Service Deployment
- Scottish and Southern Energy SSE is one of the largest utility providers in the United Kingdom, with operations throughout England, Scotland and Wales. The challenge was to increase number of customers using SSE's Meterline self-service application, as well as to improve the customer experience. As a solution the company deployed...
- Tags: Avaya Inc., Speech Recognition, Emerging Technologies
- Case studies
- An IVR Platform for Top-Notch Customer Service That's Time and Modey Efficient
- Quality customer service is at the very core of Westar Energy's values. And in order to better and more consistently provide that quality service, Westar has employed the Nortel Networks Media Processing Server 500 (MPS 500) for its 1-800-LIGHT-KS outage-reporting service. The MPS 500 is the latest Integrated Voice Response...
- Tags: Nortel Networks Corp., IVR, Quality Customer Service, MPS 500, Interactive Voice Response (IVR), Speech Recognition, Session Initiation Protocol (SIP), Telecommunications, Emerging Technologies
- Case studies
- The CMU Sphinx-4 Speech Recognition System
- The Sphinx-4 speech recognition system is the latest addition to Carnegie Mellon University's repository of Sphinx speech recognition systems. It has been jointly designed by Carnegie Mellon University, Sun Microsystems Laboratories and Mitsubishi Electric Research Laboratories. It is differently designed from the earlier Sphinx systems in terms of modularity, flexibility...
- Tags: Sun Microsystems Inc., Sphinx-4 Speech Recognition System, Speech Recognition, Emerging Technologies
- White papers
- Cross-Domain Approximate String Matching
- Approximate string matching is an important paradigm in domains ranging from speech recognition to information retrieval and molecular biology. This paper introduces a new formalism for a class of applications that takes two strings as input, each specified in terms of a particular domain, and performs a comparison motivated by...
- Tags: Multimedia, Lucent Technologies Inc., Domain, Alcatel, Speech Recognition, Emerging Technologies
- White papers
- Speech Application Development: Six Steps for Creating a Speech Recognition Application or Speech-Enabling Your DTMF IVR
- Organizations of all sizes have used Touch-Tone Interactive Voice Response IVR systems to automate various customer-facing business processes. While these Touch-Tone IVR systems can save money, they also have inherent drawbacks such as complex menu structures and difficult caller navigation. Speech-recognition technologies can resolve many of these shortcomings. Transforming a...
- Tags: Application Development, Speech Recognition, Emerging Technologies
- White papers
- Information Extraction From Voicemail
- This paper addresses the problem of extracting key pieces of information from voicemail messages, such as the identity and phone number of the caller. This task differs from the named entity task in that the information this paper is interested in is a subset of the named entities in the...
- Tags: Entity, Speech Recognition, Emerging Technologies
- White papers 2008-01-01
- Thinking Home (dmg)
- Thinking Home is the easiest-to-use, affordable home automation solution for Mac OS X. It is faster than ever and savvy about the most popular controllers, like the PowerLinc V2 and ActiveHome Pro. In many cases, it can store your schedule in a controller so you turn off your Mac. Even...
- Tags: Apple Macintosh, Thinking Home, Speech Recognition, Apple Mac OS, Desktops, Emerging Technologies, Operating Systems, Software, Hardware
- Software downloads 2008-04-18
- tazti Speech Recognition Software for Windows XP (zip)
- tazti Speech Recognition for XP/XP Tablet operating systems is a Web 2.0 style application that enables you to log in to and navigate FaceBook and MySpace by talking to your PC. Turn on and operate the iTunes music player by talking to your PC. Search the bookmarks in all the...
- Tags: Software, Google Inc., PC, Microsoft Windows XP, Microsoft Windows, Speech Recognition, Desktops, Emerging Technologies, Hardware
- Software downloads 2008-05-13
- tazti Speech Recognition Software for Windows Vista (zip)
- tazti Speech Recognition for Vista operating system is a Web 2.0 style application that enables you to log in to and navigate FaceBook and MySpace by talking to your PC. Turn on and operate the iTunes music player by talking to your PC. Search the bookmarks in all the browsers...
- Tags: Software, Google Inc., PC, Microsoft Windows Vista, Microsoft Windows, Speech Recognition, Desktops, Emerging Technologies, Hardware
- Software downloads 2008-05-13
- TechNet Webcast: Speech Recognition and Grammar Generation in Unified Messaging for Exchange Server 2007 (Level 300)
- A good unified messaging experience hinges on speech recognition. The presenter of this webcast talks about the speech recognition feature of Microsoft Exchange Server 2007 Unified Messaging. The focus is on key features, configuration, and the underlying architecture. Also, the grammar generation process is integral part of speech recognition. The...
- Tags: Microsoft Exchange Server 2007, Unified Messaging, Webcast, Microsoft Exchange Server, Microsoft TechNet, Speech Recognition, Emerging Technologies
- Webcasts 2008-04-18
- Noisy Emailer (exe)
- The Noisy Emailer is a wizard style program that allows you to talk to your computer. This program can turn your words into text. You have the option during the running of the program as to whether you want to have the program turn your words into text speech recognition...
- Tags: Program, Noisy Emailer, Speech Recognition, Productivity, Telecommunications, Emerging Technologies
- Software downloads 2008-04-28
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