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- Software Installation and Help Desk Training Case Study
- Founded in 1876, the client is a leader in the pharmaceutical industry. The client's Protein Manufacturing group had obtained new software to facilitate their developments. The client needed on-site assistance with the implementation of new software. Members of the client's Protein manufacturing group also needed to be educated on the...
- Tags: Software, Client, Help Desk, Call Centers, Tools & Techniques, It Operations, Management
- Case studies
- Twelve key features for your business portal
- What are the hardware and software needed!Can you lemt me know the hardware and software needed for setting up an intranet. Thanks .
- Tags: clearcroma@..., intranet, it management, portal
- Discussion threads 2006-01-03
- What is needed to VPN
- Hi,i have been asked to install a hardware firewall so that users can VPN from outside. The thing is I dont know what is needed. We run windows 2000 server and a mail server as well. How many static IP do we need? I know one is needed for the...
- Tags: Firewalls, VPNs, Network security, E-mail servers, NETWORKING, aze99, server, VPN
- Discussion threads 2007-05-21
- Software Developer Needed Entrepreneur
- XMicro.com is looking for someone willing to split profits with our company and take part in an exciting opportunity. XMICRO a leader in wireless Bluetooth products is looking to expand and develop software. We are looking for someone who can develop software for us and work closely with our CTO...
- Tags: software
- Discussion threads 2005-08-15
- BMC Software Improved Performance by 50%
- BMC Software provides enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. BMC Software needed to ensure optimal availability and performance of the entire Documentum environment for internal and external users of BMC Software content. PATROL for Documentum enabled Armato to assure that the...
- Tags: BMC Software Inc., Performance, Documentum, It Management, It service Management
- Case studies
- Search for rootkits with Rootkit Hunter on Linux systems
- great toolRootkit Hunter is a great little tool. In fact, that coupled with regular updates for patches pretty much replaces everything but the firewall that is needed to keep a Windows system clean, which is really a pretty good deal considering how much crap is needed to maintain a...
- Tags: apotheon, linux, Linux system, rootkit, Rootkit Hunter, tool
- Discussion threads 2005-03-03
- International Trade Forum Meets Technical Demands With Flexible Software Solutions
- The IT team needed to provide delegates with both operating system and business productivity software that would be familiar and easy to use. However, ease of use was not the only concern. Highly sensitive economic data would be stored on servers and constantly moved through the network. The IT team...
- Tags: Software, Delegate, Business Productivity, Software Solutions Inc., Microsoft Corp., Strategic Planning, Cyberthreats, Tools & Techniques, Strategy, Management, Security
- Case studies 2007-11-01
- Certs are needed for some
- I think Certs are a good in the sense that they provide a goal for learning. In fact when I shifted to Project Manager I made it clear to my developers that any materials needed for learning to develop software on the dot net platform would be paid fo
- Tags: sremiger@..., developer, standards, certification
- Discussion threads 2006-11-28
- 2Touch Streamlines Customer Interaction Processes With Avaya and Noetica Solution
- 2Touch needed a front-end solution to guide agents through conversations with their clients' customers; the solution needed to be deployed within a short timeframe. In addition, 2Touch needed a tool that would save time and energy in setting up new customer interaction processes and making amendments to existing ones. The...
- Tags: Customer Interaction, Avaya Inc., 2Touch, SYNTHESYS, Call Centers, Real Estate, Service-Oriented Architecture (SOA), Operational Planning, Customer Relationship Management (CRM), Business Process Automation, Enterprise Software, It Operations, Business Operations, Web Services, Software
- Case studies 2007-08-01
- Achieving the Ultimate Karaoke Experience Using Intel Architecture
- While catering to the community's IT needs, Beijing Municipal Science and Technology Commission BMSTC wanted to promote the development of the local IT industry. The PCs provided needed to be easy to use and needed to be configured with applications that cater to the specific needs of the farming community...
- Tags: Software, Community, Information Technology, Intel Corp., Intel Architecture, Tools & Techniques, Strategy, Management
- Case studies
- Automating Software Deployment
- Struggling with manual cross-platform software deployments can be a real challenge. Manual processes for installing and updating software are unacceptably slow and expensive in today's rapidly changing business environment. This white paper examines how one solution provides rapid and reliable software deployment across any network, including the Internet....
- Tags: Software, Tools & Techniques, Management
- White papers 2004-11-01
- Borland Software Case Study: AQS, Inc.
- AQS provides leading policy administration solutions for commercial property and casualty insurance carriers. With growing demands for additions to its AQS/advantage suite of products, AQS needed a more effective solution to handle its software change and configuration management requirements. It needed a solution that would help the development organization to...
- Tags: Borland Software Corp., AQS Inc., Insurance, Business Operations, Corporate Insurance
- Case studies 2007-06-28
- Documentation help.
- Anyone have any decent templates or matrixes for documenting software installation locations or IP address/software info?I'd like to document supported software with a brief summary of what it is, along with what users have it and what server/IP is needed. Perhaps what security groups control access to it also.I just...
- Tags: Network technology, ez_1putt
- Discussion threads 2007-03-26
- Contract Management/Monitoring Software
- I will be setting up a process for managing about twenty contracts - all with an IT component. I am looking for WEB based software that will allow managers to view as needed the progress and status of the contracts.Is anyone using an out of the box software to...
- Tags: sue.gallagher@...
- Discussion threads 2005-05-24
- Europe rejects patent proposal
- Good Good Good!!Software patents are out of control. They've been patenting things that 1) had already been done prior art such as 'a way to one-click purchase' or 'a way to embed graphics in a web page'. And depending on apparently retarded patent examiners who granted the patents...
- Tags: Dr Dij, it management, patent, software, software patents
- Discussion threads 2005-07-06
- Art.com, Improves Communications, Processes and Customer Service
- Art.com, the world's leading online art marketplace, needed a more effective method for managing IT projects. With up to 12 million visitors per month to its website, the IT Manager, Software Systems, knew that they needed a better way to keep up with the organization's IT demands. Using Soffront Software,...
- Tags: Customer Service, Art.com, Product Marketing, Customer Relationship Management (CRM), Strategy, Marketing, Enterprise Software, Software, Management
- Case studies
- Urgent help needed
- By mistake I have locked my My Document folder with Folder Access softwareTrial Version.Now I am unable to open the folder Please help me as soon as possible.RegardsSatapathy D PContact software makerOr you could try the following--no guarantees.1.System restore (if you have a restore point from before you installed the...
- Tags: Tools & Techniques, dps_bsv@..., Folder Access, software
- Discussion threads 2007-07-14
- Sun and SAP: A Technology Solution Helps a Retail Giant Reach New Heights
- Coop, based in Basel, Switzerland, is rapidly advancing upon its competitors for the title of largest Swiss retailer. Mergers, acquisitions and rapid sales growth were generating ever-increasing levels of demand upon their current systems, and resulting in a larger, diversified and more unwieldy IT infrastructure. Key to the solutions that...
- Tags: Software, Partnership, Sun Microsystems Inc., SAP AG, Business Structures, Sales Strategy, Tools & Techniques, Mergers & Acquisitions, Finance, Sales, Management, Investment
- Case studies
- HTTP Compressor.
- I want to use free HTTP compression software to save my bandwidth limit. I want to know which software are available for download. I have heard about Apache but doesn't know how to configure. Please help to get about this. Your suggestion are needed.
- Tags: bvsh_k@..., HTTP
- Discussion threads 2007-03-12
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