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TechRepublic Resources

Telecommunications Firm Uses Solution to Offer Easy, More Secure Application Access
Slovak Telekom provides telecommunications services to customers throughout the Slovak Republic. The company needed to ensure availability and reliability and to improve security for its customer information application. To address these issues, Slovak Telekom implemented the Windows Server 2008 Enterprise operating system. Now, IT employees can offer better application access...
Tags: Microsoft Access, Slovak Telekom, Telephony, Telecom & Utilities, Microsoft Windows Server 2008, Telecommunications, Networking, Operating Systems, Microsoft Windows, Software
Case studies 2008-01-01

Additional Resources

Telecommunications Leader Provides New Opportunities With Subscription Computing
Slovak Telekom Group is the leading provider of telecommunications services in Slovakia, with fixed-line phone installations in more than half of the country's 1.9 million households. The company also provides mobile, Internet, call-center, and other services and solutions to residential and business customers. In recent years, Slovak Telekom sought to...
Tags: Broadband, Microsoft Corp., Computing, Telecommunications Leader, Slovak Telekom Group, Telephony, Internet, Telecommunications, Telecom & Utilities, Broadband Internet, Networking
Case studies 2008-02-11
Slovak Telecom Improves Storage Performance and Scalability, Improves Customer Satisfaction, and Consolidates Its Infrastructure With HP StorageWorks Solution
Slovak Telecom, the leading provider of telecommunications services in the Slovak Republic, provides national and international telephone services, and offers a broad portfolio of data services, including broadband Internet access. The goal for the Slovak Telecom was to deploy a storage system that can keep up with constantly expanding storage...
Tags: Hewlett-Packard Co., HP StorageWorks, Scalability, Customer Satisfaction, Slovak Telecom, Storage, Telecommunications, Hardware
Case studies
SAP Data Archiving and Optimization Service Helps Telekom Slovenije Slow Database Growth and Reduce Total Cost of Ownership
Telekom Slovenije has become the backbone of Slovenia's high-tech community by connecting people and businesses both within its borders and beyond. The company demonstrates exceptional corporate responsibility by providing fixed and mobile telecommunications and Internet service to raise the competitive power of the entire economic environment and by setting society-friendly...
Tags: Slovenia, Database, Archiving, SAP AG, TCO, Telekom Slovenije, Business Intelligence, Enterprise Software, Software, Data Management
Case studies
Deutsche Telekom Taps SAP Learning Solution to Drive Efficiencies Across the Enterprise
This study reviews Deutsche Telekom's adoption of SAP Learning Solution. It discusses the reasons for product adoption, the decision makers' vendor evaluation process, implementation, costs, usage, satisfaction, and future plans for the system. Deutsche Telekom will use SAP Learning Solution on an enterprisewide level to train approximately 250,000 employees. In...
Tags: SAP AG, Deutsche Telekom AG, International Data Group, E-learning, Telecom & Utilities, Telephony, Telecommunications, Enterprise Software, Software, Networking
Case studies
Avaya Case Study: Optima Telekom
OPTIMA Telekom is a new provider of fixed telephony services in the Republic of Croatia, which offers its customers a complete spectrum of telecommunications services. Optima Telekom sought a new communications system that could help improve its customer service by helping it provide a consistent, branded customer experience to every...
Tags: Avaya Inc., Optima Telekom, VOIP, Telecom & Utilities, Telecommunications, Telephony, Product Marketing, Networking, Marketing
Case studies
Slovak Telecom Enhances Customer Service and Reduces Costs
Originally a state-owned monopoly, Slovak Telecom is Slovakia's largest wireline operator. However, it operated without a customer care system, sales channel, and call centers. Customer information was spread across up to 32 regional customer databases and four different billing systems. The company used Oracle's Siebel Communications applications to create a...
Tags: Customer Service, Billing, Oracle Corp., Billing System, Slovak Telecom, Customer Relationship Management (CRM), Sales Channel, Sales Strategy, Enterprise Software, Software, Sales
Case studies
Deutsche Telekom: A Perfect Connection With SAP and IBM
SAPHIR, the human resources system developed for Deutsche Telekom, today includes countless facets of company-wide personnel management, from administration to distribution to accounting to an integrated time recording solution. The challenge was to develop a comprehensive human resources solution for the company- wide personnel management of Deutsche Telekom, including time...
Tags: Human Resources, SAP AG, Deutsche Telekom AG, IBM Corp., Pricing, Business Intelligence, Tools & Techniques, Enterprise Software, Databases, Marketing, Software, Data Management, Management
Case studies
Magyar Telekom Converges Advanced Services Over a Cisco Metro Ethernet Network
With an eye to the future, Magyar Telekom began building a network foundation that could deliver high-speed Internet, voice, and cable television services across Hungary. The Cisco Metro Ethernet solution is helping Magyar Telekom realize rapid growth in subscriber base and market share. Featuring hierarchical QoS and traffic shaping, intelligent...
Tags: Cable Television, Network, Cisco Systems Inc., VLAN, Magyar Telekom, Cisco Metro Ethernet Solution, Ethernet, Cable, LANs, Network Technology, Networking, Telecommunications, Personal Technology
Case studies
How much is your mobile bill this month? How does $218 trillion sound?
According to MSNBC, a Malaysian man was slapped with a U.S. $218 trillion phone bill just last week. He was ordered to pay up within 10 days or face prosecution. Yahaya Wahab said he disconnected his late father's phone line in January, which is when...
Tags: Phone, Mobile, Telephony, Telecom & Utilities, Advertising & Promotion, Telecommunications, Networking, Marketing, Paul Mah
Blog posts 2007-08-12
Technology Scouting - A Case Study on the Deutsche Telekom Laboratories
Technology Intelligence has become an important field of study in which a variety of different methods are discussed, all aiming at identifying opportunities and threats arising from advances in technology. In this respect, Technology Scouting is a method which can lower the time lag between the advances in technology and...
Tags: Deutsche Telekom AG, Technology Intelligence, Globalization, Research & Development, Leadership, Strategy, Management, Business Operations
White papers 2007-01-12
Comenius University Produces Business Managers Well-Trained in SAS
Comenius University in Bratislava is the oldest university in the Slovak Republic. It focuses primarily on economics, with the goal of developing a new generation of leaders for Slovak business. The faculty of management teaches statistics in three compulsory undergraduate courses: Introduction to Statistics, Statistics on the PC and Statistical...
Tags: SAS Institute
Case studies
Deutsche Telekom Division Enhances Security With New Operating System
T-Systems is the IT services provider that manages the technology infrastructure of cellular carrier T-Mobile. A division of Deutsche Telekom along with T-Mobile, T-Systems decided to increase the security of high-level administrative passwords. This decision came at the same time that T-Systems was looking for technology to help control costs...
Tags: Security, T-Systems, Operating System, Deutsche Telekom AG, Microsoft Windows Server 2008, Microsoft Windows, Strategy, Operating Systems, Software, Management
Case studies 2008-02-01
PPC_edit (zip)
PPC_edit is an free and open source text editor for Pocket PC devices. Key features include:Reading and saving documents in RTF, HTML, TXT, DocBook and Word 2003 XML WordML formats. zipping and unzipping text files Creating and verifying of digital signatures hashes Conversion between UTF-16, UTF-8, UTF-7 and ASCII character...
Tags: Conversion, Juraj Borza, PPC_edit, Pocket PC, Microsoft Word, Digital Signatures, Word Processors, Authentication/Encryption, Digital Security, Open Source, Microsoft Office, Handhelds, Hardware, Office Suites, Software, Security
Software downloads 2006-09-21
Ministry of Justice Reduces Costs, Improves Performance With Messaging Solution
The Ministry of Justice MoJ of the Slovak Republic is a government office that manages the judiciary system in Slovakia. The Information Technology Department ITD at the MoJ provides messaging services to more than 6,000 MoJ employees that work in disparate locations throughout the Slovak Republic. The department had been...
Tags: Performance, Information Technology, Messaging, Groupware, Enterprise Software, Software
Case studies
Telecommunications Provider Improves Productivity and Customer Service
Telekom Slovenije is a leading Slovenian telecommunications provider. In 2005 the company replaced its hosted messaging services with a solution based on Microsoft Exchange Server 2003. The company was pleased with the results, and in 2006 deployed Microsoft Exchange Server 2007 to take advantage of the new version's advanced mobile...
Tags: Customer Service, Microsoft Exchange Server, Telecommunications, Messaging, Microsoft Corp., Telekom Slovenije, Groupware, E-mail Servers, Enterprise Software, Software
Case studies
Mobiltel Consolidates IT Infrastructure With Itanium 2 - Based HP Integrity Superdome Servers
As Bulgaria's leading telecommunications operator, Sofia-based Mobiltel possesses more than 60% market share. In September 2005, six months after winning the only Class-A license, Mobiltel became the first Bulgarian operator to offer Universal Mobile Telecommunication System UMTS services, which enable high-speed data transfer for multimedia technologies. Mobiltel faces internal rivalry...
Tags: HP Integrity, IT Infrastructure, Hewlett-Packard Co., Telekom Austria, Information Technology, Intel Itanium, Intel Itanium 2, Server, HP Integrity Superdome, Mobiltel, Balance Sheets, Telephony, Leadership, Telecom & Utilities, Processors, Financial Statements, Financial Accounting, Finance, Networking, Management, Semiconductors, Hardware, Components
Case studies
Telekom Austria Enhances Data Availability With Upgraded Operating System
Vienna-based Telekom Austria Group is a large, growing telecommunications company that serves more than 12 million customers in Austria and surrounding countries. Critical to company operations are two physically separate data centers used for managing information such as customer histories, billing information, and call center records. To provide greater availability...
Tags: Availability, Billing, Microsoft Windows Server, Telekom Austria, Operating System, Microsoft Windows Server 2008, Microsoft Windows, File Servers, Data Centers, Operating Systems, Software, Enterprise Software, Storage, Hardware, Data Management
Case studies 2008-01-01
TVP (widget)
TVP shows actual programming of Slovak and Czech TV channels. This version is the first release on CNET Download.com.
Tags: Channel, Programming, Development Tools, Software Development, Software/Web Development
Software downloads 2007-07-27
Turkey's Leading Alternative Telecom Operator Boosts Sales Success With Customer Relationship Management Tool
In 2004, specialist Internet Service Provider ISP and alternative telecom operator Borusan Telekom became the first company in Turkey to offer long-distance and international converged voice services to its corporate clients. The company had been relying on Microsoft Excel spreadsheets and costly paper-based processes - an inflexible Customer Relationship Management...
Tags: Microsoft Corp., Turkey, Tool, CRM, Sales Strategy, Telephony, Customer Relationship Management (CRM), Advertising & Promotion, Telecom & Utilities, Enterprise Software, Sales Force Management, Telecommunications, Sales, Networking, Software, Marketing
Case studies
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