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- Microsoft Executive Circle Webcast: Pcubed's Six Sigma Solution
- Six Sigma projects promise exceptional improvements to your business operations. These improvements can only be realized if these projects are managed effectively with a minimum of overhead. Using the Microsoft Office Enterprise Project Management EPM solution for Six Sigma applications your organization can realize the maximum benefits from your Six...
- Tags: Webcast, Microsoft Corp., Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations
- Webcasts
- The Commonwealth Bank Delivers Exceptional Customer Service Using InfraEnterprise
- The Commonwealth Bank Group is one of Australia's largest domestic banking and financial services organisations, and the most recognised brand in the Australian financial services industry. With transaction services being heavily process based, an obvious means to delivering improved service was to improve process delivery. The Commonwealth Bank achieved this...
- Tags: Customer Service, Financial Service, Industry, Best Practice, Commonwealth Bank, Commonwealth Bank Group, Financial Planning, Six Sigma, Financial Services, Finance, Quality, Business Operations
- Case studies
- Microsoft Office System Webcast: Six Sigma Project Management in Retail and Hospitality - Level 100
- The Microsoft Office Enterprise Project Management EPM solution for Six Sigma applications integrates Six Sigma methodology and process requirements with Microsoft technology. This combination enables effective management of a complete enterprise portfolio of projects and the dependencies between them. It also allows managers to track projects in real time, understand...
- Tags: Webcast, Microsoft Office, Microsoft Corp., Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations
- Webcasts
- Korean Steel Giant POSCO Achieves Six Sigma Performance With the Help of SAS
- Founded in 1968, POSCO has two large production plants with around 19,000 employees working to produce 28.5 million tons of steel annually. On this enormous scale, a performance management strategy - such as Six Sigma - can have a tremendous impact on profitability, provided it has executive buy-in and is...
- Tags: SAS Institute, Six Sigma, Quality, Business Operations
- Case studies
- This Fortune 500 defense contractor uses Mindjet® MindManager to facilitate week-long events that bring together up to ten people from across many functional areas involved in a business process.
- Fortune 500 Defense Technology Company uses Mindjet® MindManager to facilitate week-long events that bring together up to ten people from across many functional areas involved in a business process. Results include a more efficient way to improve the mission-critical business processes behind the company's products. "Lean...
- Tags: Business Process, Fortune 500, Mindjet, Six Sigma, Operational Planning, Tqm/Six Sigma/ISO 9000, Process Improvement, Team Management, Quality, Business Operations, It Operations, Management
- Case studies
- Raytheon Six Sigma: Building a Corporate Culture
- After Raytheon Co. completed a series of mergers, they had to quickly implement a new corporate culture and eliminate duplicate processes while maintaining a focus on the customer. Raytheon produced a customized solution, Raytheon Six Sigma, which integrated knowledge management, cultural development, and successfully included customers and suppliers. Raytheon Six...
- Tags: Raytheon Co., Corporate Culture, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Knowledge Management, Quality, Business Operations, It Operations, Enterprise Software, Software
- White papers
- Charleston Area Medical Center Relies on eProject to Ensure Best Care, Best Practices
- Charleston Area Medical Center CAMC is West Virginia's premiere medical teaching facility, a non-profit, 919-bed, regional referral center with more than 4,000 employees across three main campuses. The hospital staff was seeking a solution that was flexible enough to work within the detail-driven Six Sigma methodology, and was easy to...
- Tags: eProject Inc., Best Practice, Charleston Area Medical Center, Microsoft Project, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Microsoft Office, Office Suites, Software, Quality, Business Operations, It Operations
- Case studies
- ITIL and Six Sigma
- ITIL defines a framework for IT Service Management. It consists of a set of guidelines, based on industry best practices, that specify what an IT organization should do. ITIL does not, however, define how to do it. With ITIL, it's up to the IT staff to flesh out the details...
- Tags: Information Technology, Nextslm.org, ITIL, Process Improvement, It Services, Six Sigma, Quality, Business Operations
- White papers
- Seagate Improves Service Efficiencies and Drives Six Sigma Improvements With Remedy
- Seagate Technology is the worldwide leader in the design, manufacturing, and marketing of hard disc drives for enterprise, PC, and consumer electronics applications. Previously, throughout Seagate's IT group, managers needed more information to help identify inefficiencies and improve underlying processes. IT wanted to consolidate functions and data to create a...
- Tags: Remedy Corp., Seagate Technology LLC, Help Desk, Six Sigma, It Management, Consumer Electronics, Strategy, It Operations, Quality, Business Operations, It service Management, Personal Technology, Management
- Case studies
- Pcubed's Six Sigma Solution
- Six Sigma projects promise exceptional improvements to your business operations. These improvements can only be realized if these projects are managed effectively with a minimum of overhead. Using the Microsoft Office Enterprise Project Management EPM solution for Six Sigma applications your organization can realize the maximum benefits from your Six...
- Tags: Microsoft Corp., Pcubed, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations
- Webcasts
- Banking on Six Sigma to Improve Service Quality
- Improving the quality of IT services continues to be on the agenda for IT managers and practitioners in the banking and finance industry. To help address this, organisations have turned to practices and quality methods that include IT Infrastructure Library ITIL, and Six Sigma - combining them to measure the...
- Tags: Payment, Information Technology, Service Quality, ITIL, Six Sigma, Process Improvement, Banking, Tqm/Six Sigma/ISO 9000, It Services, Strategy, Quality, Business Operations, Financial Services, It Operations, Management
- Case studies
- Go green with quality management
- Tom Mochal, PMP, winner of the 2005 PMI Distinguished Contribution Award, has been TechRepublic's resident project management mentor for the past five years. He is president of TenStep, Inc., a methodology development, training, and consulting company. This column was co-authored with Andrea Krasnoff, PMP, Director of Consulting Services at TenStep,...
- Tags: Project, Quality Management, Environment, Quality, Six Sigma, Project Management, Tools & Techniques, Strategy, Business Operations, It Operations, It service Management, Management, Tom Mochal
- Blog posts 2008-03-18
- Six Sigma Projects - Click-Through Demo (msi)
- This is a portable, interactive demo that closely simulates the UI and functionality of an actual solution. Installs to your Start menu and includes a presenter script. Scenario Summary: Six Sigma is a continuous process improvement methodology that helps companies reduce expenses and increase profits by streamlining operations, improving quality,...
- Tags: Continuous Process Improvement, Microsoft Corp., Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations
- Software downloads 2007-09-20
- Anywhere. Anything. Anyone. Any Time.: Identifying Opportunities for Top-Line Revenue Growth, Competitive Advantage, and Bottom-Line Cost Savings
- Ground-breaking quality metrics, including Total Quality Management TQM, Business Activity Monitoring BAM, Balanced Scorecards, Six Sigma, and the Malcolm Bridge Quality System, have helped companies and industries move toward more effective, efficient, and valuable business systems. However, even those enterprises with the most progressive use of quality management frameworks are...
- Tags: Unisys Corp., Quality Management, Competitive Advantage, Quality, Balanced Scorecard, Six Sigma, Tqm/Six Sigma/ISO 9000, Business Operations, Marketing, Marketing Research, It Operations
- White papers 2007-02-01
- Corrective Action Management System (exe)
- Issue and manage Corrective Action and Preventive Action Request CAPA complying with ISO 9000 requirements for quality assurance, quality control system or continuous improvement for Six Sigma projects. It is also an ideal solution for Supplier Corrective Action Request SCAR and Safety Action Request SAR. Main features: manage corrective action...
- Tags: Quality Control, Action, Quality, E-mail, Channel Management, Tqm/Six Sigma/ISO 9000, Six Sigma, Process Improvement, Business Operations, Online Communications, Marketing, It Operations
- Software downloads 2007-05-31
- Achieve and sustain excellence in your product development: Use scorecards for risk management in technical processes
- Whether you work in the strategic, tactical, or operational technical environment, establishing formal methods for measuring technical task performance is essential. It accomplishes two things: 1) manages risk and allows you to make key decisions at gate reviews and key project milestones; and 2) enables managers to pay for performance...
- Tags: Prentice Hall Inc., Risk Management, Six Sigma, Research & Development, Tqm/Six Sigma/ISO 9000, Process Improvement, Financial Planning, Product Development, Strategy, Financial Services, Quality, Business Operations, It Operations, Finance, Management
- Book chapters 2006-11-08
- Lean6 Six Sigma Tool (zip)
- Six Sigma is the methodology to achieve perfect quality - by reducing variability and defect-rate. Lean6 is a collection of tools to measure, improve, and control processes in manufacturing and service businesses. The tool-set includes DOE, FMEA, C&E, COPQ, QFD, CAP, GRR. Version 60812 has security-update.
- Tags: Lean6, Tool-set, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations
- Software downloads 2006-08-29
- ProbWorks (zip)
- ProbWorks is a suite of uncertainty and sensitivity analysis tools for use within Microsoft Excel. The ability to quickly assess and graph the predicted statistical characteristics of your product is critical for conducting robust design, risk-based design, design for uncertainties, or six-sigma product development. Each ProbWorks: Excel driver component has...
- Tags: Driver, Analysis, ProbWorks, Microsoft Excel, Product Development, Six Sigma, Microsoft Office, Office Suites, Software, Research & Development, Business Operations, Quality
- Software downloads 2006-07-04
- QIT Production Quality Management Suite (exe)
- Use Six Sigma methodology, Pareto analysis, and trend analysis to monitor process performance, define the weakest link, and verify improvement initiatives. It is ideally for advanced quality control/quality assurance for business with/without Six Sigma knowledge. This installation package include: QIT Production Quality Management System 3.0, QIT Corrective Action Management System...
- Tags: Quality Management, Analysis, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations
- Software downloads 2006-05-18
- Best career path - PMP or MBA or Six Sigma
- Friends,I am a Mechanical Engineer, with a MS, stuck in the same position for the past 5 years. I would like to get out and grow but unable to decide which career path to choose. The work I currently do is similar to project management. I don't want to blindly...
- Tags: career path, wishlist, career, MBA, project management, information technology, Six Sigma
- Discussion threads 2007-02-28
