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Toll Bypass Management
Large organizations with numerous distributed locations and a rich mix of international offices chose toll bypass as one of their 1st VoIP applications to implement because of the significant savings potential. However, without a centralized solution to manage remote gateway dial plans, sizable savings are lost due to implementation challenges...
Tags: Gateway, Pingtel Corp., SIPxchange CallManager, Session Initiation Protocol (SIP), Telephony, Emerging Technologies, Networking
White papers 2006-03-16

Additional Resources

Cisco Unity Integration with Multiple Clusters of Cisco CallManager 3.1 and Later (All Versions of Cisco Unity)
A Cisco CallManager cluster is a set of two or more Cisco CallManager servers that share the same database and resources. For example, a cluster might consist of three Cisco CallManager servers that users set up as a cluster. This white paper describes the structure of a multiple-cluster configuration of...
Tags: Cisco Unity, Cisco CallManager, Cisco Systems Inc., Integration
White papers 2004-01-15
Cisco CallManager Architecture
This sample chapter, taken from Cisco Press' Cisco CallManager Fundamentals: A Cisco AVVID Solution, examines the architecture of Cisco CallManager—the call routing and signaling component for IP telephony in a Cisco AVVID IP Telephony network. It comprehensively covers circuit-switched systems, Cisco AVVID IP telephony networks, and enterprise deployment of Cisco...
Tags: Cisco AVVID, Cisco CallManager, Cisco Systems Inc.
Book chapters 2005-03-25
Report Tool for Cisco Callmanager CUCM (exe)
Report Tool for Cisco Callmanager Unified Communications Manager produces comprehensive documentation for Word and Web: Configuration Report all Callmanager objects and Phone Inventory Report (Model, MAC, Serial, Switch Neighbor). This version is the first release on CNET Download.com.
Tags: Cisco CallManager, Cisco Systems Inc., Tool, Uplinx Pty, Productivity
Software downloads 2008-03-11
An Open Approach to Advanced Voice Applications for Cisco CallManager
Deploying open applications alongside Cisco CallManager can transform your telephony architecture from a world of siloed services to one of shared infrastructure and resources. This white paper from Adomo explains how. It explores complementary solutions for Cisco CallManager that can help your business: Increase productivity...
Tags: Cisco CallManager, Cisco Systems Inc., Adomo
White papers 2006-05-01
Install and upgrade Cisco Unified CallManager
When Cisco first announced that the Cisco CallManager platform would use Microsoft Windows 2000 as a foundation operating system and Microsoft SQL 2000 as a database store, some concern arose that the Cisco administrator would require a thorough understanding of these applications to successfully operate a Cisco IP telephony network....
Tags: Cisco Systems Inc., Chapter Coverage
Book chapters 2006-11-15
SIPxchange ECS Provides Solution for 1,100 Seats at Corporate Headquarters
A US-based division of a Fortune Global 500 technology company needed an enterprise-grade, turnkey VoIP solution to support 1,100 corporate campus users. This requirement included network assessment, design, implementation, and cutover consulting services plus ongoing 7x24 support. SIPxchange ECS was selected to provide a robust feature rich solution with a...
Tags: TCO, Pingtel Corp., SIPxchange ECS, Roi/Tco, Session Initiation Protocol (SIP), VOIP, Telecommunications, Finance, Managerial Accounting, Emerging Technologies, Networking
Case studies
Cisco CallManager Architecture
This sample chapter, taken from Cisco Press' Cisco CallManager Fundamentals: A Cisco AVVID Solution, examines the architecture of Cisco CallManager--the call routing and signaling component for IP telephony in a Cisco AVVID IP Telephony network. It comprehensively covers circuit-switched systems, Cisco AVVID IP telephony networks, and enterprise deployment of Cisco...
Tags: Cisco AVVID, Cisco CallManager, Cisco Systems Inc., IP, IP telephony, network, telephony
Download resources 2005-03-25
Using Symantec Norton AntiVirus With Cisco Unified CallManager
Windows 2000 servers should have virus protection, and the Cisco Unified CallManager is no exception. Although the installation and configuration of SymantecNorton AntiVirus is very easy, a few important steps need to be taken. This paper provides information about the installation and configuration of Symantec and Norton AntiVirus on the...
Tags: Symantec Corp., Antivirus, Symantec Norton AntiVirus, Cisco Systems Inc., Security, Viruses And Worms
White papers 2006-09-01
Cisco Unified CallManager Interoperability With Microsoft LCS 2005 and Office Communicator
As part of the introduction of Microsoft Live Communication Server LCS 2005, Microsoft offered a new PC-based software client called Microsoft Office Communicator MOC. MOC supports Instant Messaging IM and can interwork with Private Branch eXchanges PBXs and IP-based unified communications solutions, including Cisco Unified CallManager. This paper provides a...
Tags: Interoperability, Microsoft Office, Unified Communications, Microsoft Corp., Cisco Systems Inc.
White papers 2006-09-01
Cisco Callmanager Publisher - Windows password recovery
Please helpI have 2 callmanager2 ccm1 and ccm2, I just started working for this company, I am not familiar with Callmanager from the server end. I reset the windows administrator password for ccm1 and now i cannot get to the Administrator screen. I
Tags: windows, security, cisco, networking, callmanager, publisher., Cisco Systems Inc., Cisco CallManager, Microsoft Windows, devitocoke@..., Please Help
Discussion threads 2007-03-09
Blocking phone numbers in Cisco Callmanager
Hi, I am using Cisco Callmanager 4.1 and my company is wanting to block an individual phone number, but I have no idea how to block just one number. Is this possible or do I need to perform a bunch of steps? If you can help me out that would...
Tags: boardin4life85@..., Cisco CallManager, Cisco Systems Inc., phone
Discussion threads 2007-07-31
Remote/Mobile Worker
SIPxchange ECS is ideal for providing full PBX functionality to any location with a high-speed or broadband connection. In addition to traditional PBX features, SIPxchange provides remote workers with an extensive list of advanced IP telephony features and the ability to easily add new features over time, regardless of their...
Tags: Voicemail, PBX, Pingtel Corp., SIPxchange ECS, Telephony, Telecommunications, VOIP, E-mail, Networking, Online Communications
White papers 2006-03-20
CCMreporter (exe)
Uplinx CCMreporter is a tool that produces comprehensive documentation for a Cisco Unified CallManager telephony system: configuration Report all Callmanager objects, Phone Inventory Report (Model, MAC, Serial, Switch Neighbor). Accomplish a comprehensive report quickly. This version is the first release on CNET Download.com.
Tags: Telephony System, Uplinx CCMreporter, Telecommunications, Telecom & Utilities, Productivity, VOIP, Networking
Software downloads 2007-12-04
Cisco Unified CallManager 5.0 TCP and UDP Port Usage
This paper provides a list of the TCP and UDP ports that Cisco Unified CallManager 5.0 uses for intracluster connections and for communications with external applications or devices. It provides important information for the configuration of firewalls, Access Control Lists ACLs, and Quality of Service QoS on a network when...
Tags: UDP, Cisco Systems Inc., Networking
White papers 2006-09-27
How Cisco IT Migrated to Centralized Call Processing
When Cisco Systems replaced its traditional PBX systems with Cisco CallManager clusters, employees on campuses worldwide began using Cisco IP phones and Cisco IP SoftPhone software. By consolidating its separate networks for voice and data, Cisco significantly reduced its IT burden and gave employees access to productivity-enhancing IP applications. Cisco...
Tags: Information Technology, Cisco Systems Inc.
Case studies 2007-12-19
Cisco CallManager 4.1 TCP and UDP Port Usage
This paper provides a list of the TCP and UDP ports that Cisco CallManager 4.1 utilizes. It provides important information for the configuration of Firewalls, Access Control Lists ACLs and Quality of Service QoS on a network when there is an IP Communications solution implemented. While virtually all protocols are...
Tags: Cisco CallManager, TCP, UDP, Cisco Systems Inc., Tcp/Ip, Networking
White papers 2005-10-03
Cisco - Converting a Cisco 7940/7960 CallManager Phone to a SIP Phone and the Reverse Process
Cisco 7940/7960 IP phones can support either the Skinny Call Control Protocol SCCP to run with Cisco CallManager, the Session Initiation Protocol or the Media Gateway Control Protocol MGCP, but not more than one simultaneously. This is possible because they load different firmware versions on bootup. This functionality is transparent...
Tags: SIP, Cisco Systems Inc., Session Initiation Protocol (SIP), Emerging Technologies
White papers 2004-12-15
Cisco's CRM Communications Connector Gives Employees Secure, Reliable, and Convenient Access to Customer Information
In early 2004, Coleman Technologies, Inc. CTI, a Cisco Systems Gold Partner with IP Telephony Specialization, beta tested the Communications Connector by implementing it, with CallManager, throughout their organization. CTI was already using Microsoft's CRM, so when Cisco called and ask them to beta test the new Communications Connector Connector,...
Tags: Computer Telephony Integration, Microsoft Access, Cisco Systems Inc., CRM, Telephony, Networking
Case studies
Cisco Unified CallManager Express Security Best Practices
Cisco Unified CallManager Express Cisco Unified CME provides integrated IP communications on Cisco IOS routers. Therefore, the same security best practices recommended for all Cisco IOS voice-enabled routers also apply to Cisco Unified CME. In addition, one should implement Cisco Unified CME system-specific security practices to provide additional security protection....
Tags: Security, Cisco Systems Inc.
White papers 2006-09-14
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