Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- Expertise of Certified IT Professionals Cements Siemens Customer Relationships
- The 4,000 employees of Hamburg-based Siemens Telecommunications Services, a business unit of Siemens AG, produce innovative, high-quality telecommunications products and solutions for customers in more than 160 countries. Siemens Telecommunications Services Gmbh is dedicated to providing customers with the highest level of customer service and product support. Siemens uses Microsoft...
- Tags: Siemens AG, Microsoft Corp., Siemens Telecommunications Services Gmbh, Telephony, Quality, Telecom & Utilities, Telecommunications, Networking, Business Operations
- Case studies
Additional Resources
- Microsoft Certification Case Studies - Siemens
- The 4,000 employees of Hamburg-based Siemens Telecommunications Services, a business unit of Siemens AG, produce innovative, high-quality telecommunications products and solutions for customers in more than 160 countries. Siemens uses Microsoft certification to maintain high quality standards and to assure customers that their products will run smoothly with Microsoft software.
- Tags: Siemens AG, Microsoft Corp., Telephony, Quality, Telecom & Utilities, Telecommunications, Networking, Business Operations
- Case studies
- Siemens Case Study: Hofmann Werkzeugbau GmbH
- Hofmann Werkzeugbau GmbH is part of the Hofmann Innovation Group of five companies located in Germany, the Czech Republic and Spain. These companies offer a broad spectrum of services for the plastics processing industry ranging from product development, rapid prototyping and rapid tooling through die design, construction and production of...
- Tags: Siemens AG, Hofmann Werkzeugbau GmbH, Product Development, Tools & Techniques, Strategy, Product Marketing, Research & Development, Business Operations, Management, Marketing
- Case studies 2006-11-01
- SBS Offers Service Level Reporting Par Excellence
- As one of the leading IT outsourcers in Europe, it is up to Siemens Business Services GMBH & Co. OHG to consistently maintain, track and report on the service quality of the globally distributed customer networks it monitors. Raw data captured from around 40,000 ports is transformed by HP OpenView...
- Tags: Microsoft Windows Small Business Server, Hewlett-Packard Co., Outsourcing, Product Marketing, Utility Computing, It Management, It Operations, Business Operations, Outsourcing & Subcontracting, Marketing, It service Management
- Case studies
- Novell Case Study: Siemens IT Solutions and Services
- Siemens IT Solutions and Services is an internationally leading provider of IT solutions and services. As a leading IT services provider, Siemens IT Solutions and Services wanted to minimize its operational costs, while continuing to provide customers with high-performance, scalable solutions. With SUSE Linux Enterprise Server, the company reduced its...
- Tags: Novell Inc., Siemens AG, Information Technology, SuSE Linux Enterprise Server, Open Source, Servers, Strategy, Hardware, Management
- Case studies
- Siemens Case Study: Aerotech Peissenberg GmbH & Co. KG
- Aerotech Peissenberg GmbH & Co. KG specializes in the manufacture of complex parts for the aviation industry. The company wanted seamless data exchange with customers compliance and documentation with cost efficiency. To optimize internal and external processes, Aerotech decided to replace its existing high-end, Unix-based CAD system with a Windows-based...
- Tags: Siemens AG, Aerotech Peissenberg GmbH & Co. KG, CAD, Microsoft Windows, Operating Systems, UNIX, Software
- Case studies 2007-01-01
- Novell Case Study: Siemens
- Siemens IT Solutions and Services is an internationally leading provider of IT solutions and services. Siemens IT Solutions and Services wished to reduce the costs of running SAP applications on a UNIX infrastructure. The company's increasing hardware and maintenance costs were making it difficult to implement cost-effective solutions for its...
- Tags: Novell Inc., Siemens AG, SAP AG, Memory, Flash Memory, UNIX, Operating Systems, Semiconductors, Hardware, Components, Software
- Case studies 2007-02-01
- Garderos Case Study: Siemens
- Siemens Business Services is a leading international IT service provider. As a leading IT service provider Siemens Business Services made a strategic decision to invest in a Wireless LAN WLAN infrastructure to maximize productivity and live up to their innovative reputation. They wanted to provide a cost-transparent, secure and easy-to-use...
- Tags: Siemens AG, WLAN, Siemens Business Services, Wireless LANs, LANs, Wi-Fi, Business Services, Wireless, Networking
- Case studies
- Siemens Business Services Delivers Superior Support Services With CA's Support Automation Solution
- The support provided by Siemens Business Services directly impacts agent satisfaction, loyalty, and their ability to serve customers. Siemens Business Services endeavors to bring this level of IT service delivery to their end users by deploying the most innovative support automation solution on the market. The Siemens Business Services team...
- Tags: Siemens AG, Support Services, Computer Associates International Inc., Automation Solution, Real Estate, It Services, Productivity, Business Operations
- Case studies
- COLT TELECOM GmbH Improves Customer Service and Increases Customer Retention With Remedy
- COLT TELECOM Group is one of the most successful telecommunications suppliers in Europe. COLT TELECOM GmbH of Germany realized the importance of providing rapid and reliable customer service, and as part of that service, wanted to ensure that callers to the company would be routed immediately to the person who...
- Tags: BMC Software Inc., Customer Service, Solution, COLT TELECOM Group, Remedy Corp., COLT TELECOM GmbH, Help Desk, Customer Relationship Management (CRM), Product Marketing, Call Centers, It Management, It Operations, Enterprise Software, Software, Marketing, It service Management
- Case studies
- Giesecke & Devrient GmbH Accelerates Development and Production With Content Management System
- Giesecke & Devrient GmbH (G&D) is a leading provider of smart card technology and chip-card based solutions in the fields of telecommunications, electronic payment, healthcare, identification, transportation and IT security. G&D wanted to implement a collaboration platform for system suppliers and subcontractors, with a focus on content sharing. The challenge...
- Tags: Collaboration, Oracle Corp., Content Management System, Smart Cards, Authentication/Encryption, Groupware, Digital Security, Transportation, Security, Enterprise Software, Software
- Case studies
- Flexible EPM Tool Helps Russian Subsidiary Support Employees and Manage Expenses
- Siemens Russia works in partnership with companies from a diverse range of sectors - from telecommunications to advanced hearing technology. Siemens relies on its project management systems to record billing data and guide planning and developments. The company decided to pilot the Microsoft Enterprise Project Management system and expects to...
- Tags: Billing, Siemens AG, Microsoft Corp., Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management
- Case studies 2007-05-01
- TelCove's Sweet Deal With Hershey Foods
- Hershey Foods Corporation recognized the criticality of superior communications services for its everyday business transactions. The company was looking for a telecommunications services provider that offered the best combination of local telecommunications services, local access agreements, and a mix of special and value-added services for the twelve buildings located in...
- Tags: Hershey Foods Corp., TelCove, Telephony, Telecom & Utilities, Telecommunications, Networking
- Case studies
- WiMAX moving ahead
- The introduction of WiMAX in the UK seems to be moving steadily forward with a recent announcement that Pipex Wireless and Nokia Siemens Networks will be working together.Nokia Siemens Networks is one of the largest telecommunications infrastructure providers in the world, operating in 150 countries they provide both mobile and...
- Tags: Wireless Broadband, Wimax, Wifi, Networking, Infrastructure, General
- Blog posts 2007-04-20
- Lindauer DORNIER GmbH: Successful Transition From HP e3000 to HP 9000
- In 1978, Lindauer DORNIER GmbH began to develop a proprietary ERP system tailored to the specific needs of its logistics, manufacturing, purchasing, sales and distribution organizations. When HP announced the obsolescence of its HP e3000 systems in 2001, the IT Organization of Lindauer DORNIER GmbH was faced with the challenge...
- Tags: Hewlett-Packard Co., HP 9000, Enterprise Resource Planning (ERP), Supply Chain, Enterprise Software, Servers, Software, Business Operations, Hardware
- Case studies
- Siemens Increases Productivity, Reduces Deployment Time by 83 Percent
- Siemens is one of the world's leading electrical engineering and electronics companies. Siemens IT Operations, responsible for delivering IT services companywide, had the challenge of connecting a myriad of dissimilar systems. In 2003, Siemens IT Operations successfully deployed Microsoft BizTalk Server 2004 to integrate, monitor, and manage a range of...
- Tags: Microsoft BizTalk Server, Siemens AG, Web Services, Application Servers, Middleware, Enterprise Software, Software
- Case studies
- HypoVereinsbank Opts for Virtualization
- The HypoVereinsbank wanted to reduce complexity and improve economy. The challenge was to increase flexibility. HypoVereinsbank Information Services GmbH HVB IS reorganized a major part of its data center operations with the help of Fujitsu Siemens Computers. The project involved consolidation of some 650 physical servers with PRIMERGY Blade servers...
- Tags: Data Center, Virtualization, Fujitsu Ltd., HypoVereinsbank, Data Centers, Storage, Servers, Hardware, Data Management
- Case studies 2007-11-01
- Leading BPO Targets Savings of $1400 Per Agent Per Year Through Application Virtualization
- Siemens Information Processing Services SIPS is a part of Munich, Germany based, Siemens, a global electronics and electrical engineering company. Siemens Information Processing Services wanted to manage its PC fleet, along with the two main problems that the company had been facing - underutilization of desktops and high maintenance costs....
- Tags: Application, BPO, Agent, Microsoft Corp., Siemens Information Processing Services, Virtualization, Business Process Outsourcing (BPO), Storage Management, Utility Computing, Engineering, Desktops, Hardware, It Operations, Storage
- Case studies 2007-08-30
- Siemens Manages 417,000 Users With Windows Server System, Saves Millions of Dollars Annually
- A few years ago, Siemens supported its business with 1,000 domains in a highly decentralized structure. It wanted a single, centralized Active Directory to streamline user management, e-mail, and collaboration. Siemens was also developing an Entitlement Architecture based on a Siemens DirX solution for its corporatewide Identity Management infrastructure. Siemens...
- Tags: Microsoft Windows Server, Siemens AG, Microsoft Windows Server System, Microsoft Windows, Servers, Operating Systems, Software, Hardware
- Case studies
- Tightly Interconnected Partnership Gives Siemens IT Insight and Influence
- Over the last several years, Siemens, one of the world's largest electrical engineering and electronics companies, and Microsoft have created a partnership that has changed the way the companies collaborate with each other. In this working relationship, Siemens proactively influences Microsoft product development and derives competitive advantage from being the...
- Tags: Partnership, Siemens AG, Information Technology, Microsoft Corp., Business Structures, Product Development, Strategy, Finance, Research & Development, Business Operations, Management
- Case studies
- << Previous
- page 1 of 1
- Next >>
