Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- A Technical Brief on Cross Platform Integration: Interoperability of Avaya Integration Center, Cisco Intelligent Contact Management and Siebel 7
- This white paper describes the success of the new engineers and tools in working with a $29B global insurance firm to demonstrate full interoperability between Avaya’s Interaction Center IC 6.0, Cisco’s Intelligent Contact Management ICM software, and the Siebel 7 CRM application. At the conclusion of the trial, the Avaya...
- Tags: Interoperability, Contact Management, Siebel 7, Siebel Systems Inc., Cisco Intelligent Contact Management, Cisco Systems Inc., Avaya Inc., Integration, Customer Relationship Management (CRM), Call Centers, Enterprise Software, Software, It Operations
- White papers 2003-11-01
Additional Resources
- Extending Oracle Siebel CRM With Oracle Fusion Middleware
- This paper outlines how Oracle Fusion Middleware complements Oracle Siebel CRM to help enterprises achieve greater flexibility and speed in their business and IT infrastructures. Beginning with Siebel 7.7 and continuing to Siebel 7.8, 8.0, Siebel 8.1 and beyond, Oracle is integrating and certifying components of Oracle Fusion Middleware with...
- Tags: Oracle Corp., Siebel Systems Inc., CRM, Middleware, Enterprise Software, Software
- White papers 2007-03-01
- Powering YORK International Service With Siebel Service Through YORKConnect
- This webcast discusses how YORK is leveraging Siebel CRM to achieve its stated goal of doubling its service revenue in the next five years. This webcast highlights how the actionable intelligence of Siebel Analytics, Siebel Call Center, Siebel Field Service, and Siebel Sales increases service sales productivity by 20%. By...
- Tags: Siebel Systems Inc., Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Sales, Enterprise Software, Software
- Webcasts
- Siebel Systems swings to quarterly net loss
- Siebel buyoutIs Siebel going to be bought by Oracle?
- Tags: Siebel Systems Inc.
- Discussion threads 2005-05-03
- What's in Siebel 7.7 for You?
- Siebel 7.7 not only delivers on customer requests for deeper industry functionality, it also makes significant advancements in usability, performance, and scalability - and breakthrough improvements to ensure the lowest TCO. Watch this educational Web seminar replay to explore these advances in detail and take part in a live Q&A...
- Tags: Siebel Systems Inc., Roi/Tco, Strategy, Finance, Managerial Accounting, Management
- Webcasts
- Siebel COM-Based Interface: An Innovative Alternative to EIM
- Siebel eBusiness Application provides an inbuilt solution to enable bi-directional batch data integration using the Siebel Enterprise Integration Manager EIM. It interfaces with Siebel's Data Objects layer reading and writing bulk data in and out of the Siebel database via the Siebel interface tables. With some amount of administration and...
- Tags: Siebel Systems Inc., Siebel eBusiness Application, COM, ActiveX/COM/COM+/DCOM, Middleware, Enterprise Software, Software Development, Software/Web Development, Software
- White papers 2005-03-07
- Siebel CRM Applications Protected by Oracle Clusterware
- High availability for Siebel means that a user can access key system services even when the underlying hardware or software for those services fails. For example, if a Siebel remote user synchronization session was interrupted by a failure of the Siebel Server to which it was connected to; users can...
- Tags: Oracle Corp., Siebel Systems Inc., CRM
- White papers 2008-01-01
- Maximize the ROI of Your Siebel Implementation with Siebel Business Processes
- Watch this Web Seminar replay to understand how to ensure successful implementation by using business processes that provide step-by-step tasks for individual roles that are mapped directly to Siebel application screens and have been validated by Siebel Systems customers, partners, and implementation experts, increase ROI of Siebel eBusiness Applications by...
- Tags: Business Process, Siebel Systems Inc., ROI, Roi/Tco, Operational Planning, Enterprise Software, Finance, Managerial Accounting, Business Operations, Software
- Webcasts
- Siebel on SQL Server 2005
- This paper describes how system architects and database administrators design and install solid and reliable Siebel deployments with SQL Server 2005. The paper describes how customers, systems integrators, and partners can develop Siebel deployments with SQL Server 2005, including typical network architectures, configurations, and operations and monitoring considerations. The Siebel...
- Tags: Microsoft SQL Server, Siebel Systems Inc., Microsoft SQL Server 2005, Business Structures, Databases, Enterprise Software, Finance, Software, Data Management
- White papers 2005-11-01
- Capacity Planning & Optimization of Your Infrastructure for a Siebel Rollout
- Over 75 percent of ERP/CRM rollouts don't meet their initial performance objectives. If you have a new Siebel implementation or are upgrading your existing Siebel application, you need to validate that you have scaled your infrastructure appropriately to meet your business transaction needs. At the same time you need to...
- Tags: Performance, Optimization, Siebel Systems Inc., Mercury Interactive Corp., Performance Management, Human Resources, Workforce Management
- Webcasts
- Performance Methodology Best-Practices for Siebel Running on Microsoft
- Yannick Germain is a Siebel professional with over 10 years of experience in software development, systems performance and scalability engineering. This experience includes eight years at Siebel Systems, three of which were spent developing application modules for the Siebel Field Service product line, and the remaining five of which were...
- Tags: Performance, Scalability, Siebel Systems Inc., Microsoft Corp., Yannick Germain, Performance Management, Human Resources, Workforce Management
- Webcasts
- Oracle Database: The Industry's Choice for Oracle's Siebel Applications
- Oracle dominates the market for databases supporting enterprise business applications, such as the Siebel CRM suite. This paper covers the business and technology factors driving customers to choose Oracle for their Siebel deployments. Siebel Applications were originally developed on Oracle Database, and both organizations have a deep relationship at the...
- Tags: Oracle Corp., Industry, Siebel Systems Inc., Oracle Database, Oracle Database Team, Databases, Storage, Enterprise Software, Software, Data Management, Hardware
- White papers 2006-04-01
- Deloitte Improves Opportunity Management With Siebel Sales
- Deloitte provides strategy, operations, technology, and outsourcing consulting services for clients worldwide. The company first adopted Siebel Sales to improve its opportunity management process. At the time, client information was stored in separate databases based on geographies, industries, and Deloitte's own practice competencies. This siloed structure left Deloitte with such...
- Tags: Siebel Systems Inc., Deloitte, Sales Strategy, Sales Force Management, Outsourcing, Sales, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies
- Best Practices for Upgrading Siebel Applications
- Oracle's Siebel Customer Relationship Management CRM applications have evolved over time, and Oracle's commitment to customers, this suite of applications, and creating best-in-class products remains steadfast. The Siebel CRM product has expanded significantly in functionality, scalability, usability, and reduced cost of ownership over the past few releases, including dramatic leaps...
- Tags: Oracle Corp., Siebel Systems Inc., Best Practice, Siebel Customer Relationship Management Product
- White papers 2007-02-01
- Performance Tuning Siebel on the Sun Platform
- This paper discusses the performance optimization of a complete Siebel enterprise solution on the Sun platform. Solaris OE tuning, Siebel tuning, Oracle database server tuning, Sun Storage tuning and Sun Java Webserver tuning is presented in detail. Additionally unique features of the Solaris Operating System that reduce risk while helping...
- Tags: Performance, Sun Microsystems Inc., Siebel Systems Inc., Performance Management, Sun Solaris, Operating Systems, Servers, Human Resources, Workforce Management, Software, Hardware
- White papers 2005-03-01
- Siebel Systems Automates Tasks With PATROL Solutions
- Founded in 1993, Siebel Systems, Inc. is the world's leading provider of customer relationship management CRM solutions. The challenge was to accommodate system growth while controlling cost - freeing resources to do more with less - by implementing a best-of-breed application management solution with an enterprise-wide view of system availability...
- Tags: BMC Software Inc., Siebel Systems Inc., It Management, It service Management
- Case studies
- Infonet Improves Order Management Efficiency and Customer Satisfaction With Siebel Communications
- Infonet Services Corporation provides global data communications services to multinational corporations. Looking for a way to efficiently scale its business to keep pace with market growth, Infonet decided to automate the process used to manage orders for its global data communications services. Following an intensive evaluation of available solutions and...
- Tags: Siebel Systems Inc., Customer Satisfaction, Infonet, Order Management, Product Marketing, Marketing
- Case studies
- Optimizing Oracle's Siebel Applications on Sun Fire Servers With Coolthreads Technology
- In an effort to ensure the most demanding global enterprises can meet their deployment requirements, engineers from Oracle's Siebel Systems and Sun Microsystems continue to work to improve Oracle's Siebel Server performance and stability on the Solaris Operating System OS. This paper is an effort to make available tuning and...
- Tags: Oracle Corp., Sun Microsystems Inc., Siebel Systems Inc., Sun Fire, Sun Fire Server, Sun Solaris, Performance Management, Productivity, Operating Systems, UNIX, Servers, Software, Human Resources, Workforce Management, Hardware
- White papers 2007-06-01
- Performance and Scalability Benchmark: Siebel CRM Release 7.7 Industry Applications on HP Integrity Server and Microsoft SQL Server 2000
- This white paper describes the performance and scalability capabilities of Oracle's Siebel Customer Relationship Management CRM Application Release 7.7. The benchmark comprised 14,000 concurrent users running Siebel CRM Release 7.7 industry applications on HP Integrity Server and Microsoft SQL Server 2000 (64-bit). Siebel CRM Release 7.7 uses the enhanced Siebel...
- Tags: HP Integrity, Hewlett-Packard Co., Performance, Microsoft SQL Server, Industry, Scalability, Microsoft SQL Server 2000, Siebel Systems Inc., Server, Microsoft Corp., CRM, Siebel CRM Release 7.7, Performance Management, Databases, Human Resources, Workforce Management, Enterprise Software, Software, Data Management
- White papers 2005-04-18
- Performance Tuning Siebel Software on the Sun Platform
- This paper discusses the performance optimization of a complete Siebel enterprise solution on the Sun platform. The paper covers tuning for the Solaris Operating System, Siebel software, Oracle database server, Sun StorEdge products, and Sun Java System Web Server. It also discusses unique features of the Solaris OS that reduce...
- Tags: Performance, Sun Microsystems Inc., Siebel Systems Inc., Sun Solaris, Performance Management, UNIX, Operating Systems, Servers, Software, Human Resources, Workforce Management, Hardware
- White papers 2006-06-01
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