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- BNET Industries
- ShoreTel is a provider of Internet Protocol IP telecommunications systems for enterprises. Co.'s systems are based on its distributed software architecture and switch-based hardware platform...
- ShoreTel company page on BNET »
TechRepublic Resources
- Rapid Change Drives Heritage Plaza Mortgage to VoIP
- Heritage Plaza Mortgage was shifting into rapid growth gear and expanding its corporate offices from one headquarters facility to four locations spread across Northern California. The existing phone system was out of capacity, difficult to manage, and couldn't operate across multiple locations. A single ShoreTel IP telephony system was...
- Tags: ShoreTel, Mortgages, VOIP, Call Centers, Telecom & Utilities, Customer Relationship Management (CRM), Telecommunications, Finance, Capital Structures, Networking, It Operations, Enterprise Software, Software
- Case studies
- VoIP Hits the Bull's Eye for Sporting Goods Supplier's Call Center
- McKenzie Sports was experiencing steady growth by acquiring companies and adding facilities. When the sporting goods company added a new site and more users for its Nebraska distribution center, the existing phone system maxed out. They needed a voice system that didn't require dedicated bandwidth, would improve call routing to...
- Tags: VoIP, Call-center, ShoreTel, Call Centers, Telephony, Customer Relationship Management (CRM), Telecom & Utilities, Telecommunications, It Operations, Networking, Enterprise Software, Software
- Case studies
- First Guarantee Mortgage Trades Up to ShoreTel
- When First Guarantee Mortgage originally adopted a VoIP solution, its deployment quickly went south because the system proved unreliable and the voice quality was unacceptably poor. The mortgage firm solved those problems by switching to the ShoreTel system, which it had up and running within 24 business hours. Download this...
- Tags: ShoreTel, Mortgages, VOIP, Microsoft Outlook, Telephony, Telecommunications, Finance, Capital Structures, Networking, Microsoft Office, Office Suites, Software
- Case studies
- VoIP System Helps Raleigh Medical Group Improve Patient Services
- Download this case study to learn why Raleigh Medical Group purchased a VoIP solution from ShoreTel to replace the costly, traditional TDM phone system it had been leasing from Avaya. The paper explains why the largest internal medicine practice in Raleigh, NC needed to enhance its voice capabilities, and outlines...
- Tags: Patient, ShoreTel, Telephony, VOIP, Capital Structures, Telecom & Utilities, Telecommunications, Networking, Finance
- Case studies
- Balch and Bingham Legal Industry IP Telephony Case Study
- When the law firm Balch & Bingham decided two years ago to pull the plug on its multiple, aging circuit-switched telephony systems in favor of a single converged network, business continuity was certainly an important factor in selecting a replacement. However, the real driver for making the switch to IP...
- Tags: ShoreTel, VOIP, Telecom & Utilities, Telecommunications, Networking
- Case studies
- City of North Las Vegas IP Telephony Case Study
- Located at the northern tip of the Las Vegas Valley, North Las Vegas is one of Nevada's (and the United States') fastest growing cities. In late 2004, the City of North Las Vegas was faced with a leased Nortel telephone system and a lease that was about to expire in...
- Tags: ShoreTel, City, Networking, Telecom & Utilities
- Case studies
- VoIP: Enhancing Customer Responsiveness and Employee Productivity at NORPAC Foods
- When NORPAC Foods needed to replace three outdated and poorly performing PBX systems, it evaluated a variety of alternatives and ultimately chose a new Voice over IP VoIP system from ShoreTel. Download this case study to read about the cost and productivity benefits the Oregon-based processor of fruits and vegetables...
- Tags: ShoreTel, Telephony, VOIP, Telecommunications, Networking
- Case studies
- Keeping Pace with Expansion through Voice Services
- While a company grows, its phone systems must be able to sustain itself to accommodate the expansion. Unfortunately, many systems that have been in use for years within organizations are unable to continue the service and reliability they may have provided in the past. Therefore, companies are looking...
- Tags: Voice Service, Solution, ShoreTel, VOIP, Telecom & Utilities, Telecommunications, Networking
- Case studies
- Visiting Nurse Association of Boston Switches to VoIP and Enjoys Cost Savings and Service Improvements
- After evaluating a variety of competing products to replace its unreliable, inflexible, and poorly performing telephone system, the Visiting Nurse Association of Boston chose a robust VoIP solution from ShoreTel for its ease of use, flexibility, and in-house manageability. Download this short but informative case study to read more about...
- Tags: ShoreTel, Boston, VOIP, Telephony, Telecommunications, Networking
- Case studies
- Darby Bank & Trust Lowers Costs With ShoreTel VoIP
- Darby Bank & Trust deployed ShoreTel to eight locations with 160 IP 530 telephones. Darby Bank was faced with an outdated Nortel PBX that it was quickly outgrowing. The system had reached maximum capacity at the very time the bank was continuing its rapid growth, steadily adding...
- Tags: Bank, VoIP, ShoreTel, Financial Services
- Case studies
- ShoreTel Designs VoIP Blueprint for Architecture Firm
- Architecture firm MBAJ had offices scattered across the state of North Carolina and many highly mobile employees. Needing immediate answers to questions ranging from permit issues to paint color, MBAJ decided to turn to VoIP. A ShoreTel IP telephony system provided MBAJ with the needed distributed flexibility and an easy...
- Tags: ShoreTel, VOIP, Telephony, Telecommunications, Networking
- Case studies
- ShoreTel Pumps Up Efficiency at Houston Heart Center with Reliable, Easy-To-Use VoIP Solution
- Technology is a front-line ally in an all-out campaign to prevent, diagnose, and cure heart disease at Woodlands North Houston Heart Center. When they moved to a new main facility, WNHHC wanted to upgrade its traditional phone system with a new one based on IP telephony that could span its...
- Tags: Phone, ShoreTel, Technology, Telecom & Utilities, VOIP, Telecommunications, Networking
- Case studies
- Fabric Firm Switches to VoIP, Cuts Long Distance Costs by Thousands
- Download this case study to read about the impressive cost savings and other benefits Quaker Fabric has realized since switching from an outdated NEC telephone system to a Voice over IP VoIP solution from ShoreTel. The paper highlights the issues that Quaker was having with its old phone service and...
- Tags: Phone, ShoreTel, Telephony, VOIP, Telecommunications, Telecom & Utilities, Networking
- Case studies
- ShoreTel Replaces Mitel at Lippert's Carpet One
- Lippert's Carpet One was looking to replace an outdated phone system, standardize on one system tightly integrating all locations, capitalize on IP telephony to improve communications between sites and decrease telecommunications line costs and long distance charges. After deploying a Mitel system to one location with plans for more,...
- Tags: Mitel Networks, ShoreTel, Lippert, Telecom & Utilities, Telephony, Telecommunications, Networking
- Case studies
- Anthony & Sylvan Pools Takes the Plunge with VoIP
- Anythony Sylvan Pools deployed ShoreTel to 14 divsions including 50 sites and 500 users. With its rapid growth and increasing communications costs, Anthony & Sylvan started looking at VoIP solutions. While corporate growth was a major factor, another challenge was the company's 50 locations that used independent...
- Tags: ShoreTel, Telephony, VOIP, Telecommunications, Roi/Tco, Networking, Finance, Managerial Accounting
- Case studies
- Footwear Company, Dr. Martens, 'Steps Up' with ShoreTel
- Dr. Martens was looking for a new phone system that would reduce both telecommunications and telephony management costs and improve communications between employees. They needed system capabilities to improve customer service, simplify administration, and improve overall reliability. After carefully evaluating Mitel, Dr. Martens deployed a ShoreTel IP telephony...
- Tags: Phone, Telephony, Dr., ShoreTel, Telecom & Utilities, VOIP, Telecommunications, Networking
- Case studies
- CNET Networks Calls on IP Telephony to Consolidate Phone System
- CNET Networks was consolidating several offices into a single headquarters in San Francisco, which initiated the phone system upgrade, that later expanded to all 1,600 employees. A ShoreTel IP telephony system was deployed to all employees across eight locations, including one in London. Immediate benefits include productivity gains...
- Tags: Phone, Telephony, CNET Networks Inc., IP Telephony, IP, ShoreTel, Telecom & Utilities, VOIP, Telecommunications, Networking
- Case studies
- Unified Communications Pocket Guide
- This comprehensive guide, intended for technical IT staff, voice system managers, and CIOs, provides a complete introduction and expert guidance to enable the successful deployment and management of a Unified Communications UC solution in the enterprise. It describes the issues decision makers need to understand as they set out...
- Tags: Unified Communications, ShoreTel, Voice System, Roi/Tco, Finance, Managerial Accounting
- White papers 2008-02-25
- Getting the Foundation Right - Unified Communications
- Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of time and money. VoIP equipment sales surpassed TDM in 2003, and Infonetics projects that 89% of worldwide enterprise voice lines will be IP-PBX based for calendar year 2008....
- Tags: Telephony, Unified Communications, IP Telephony, IP, ShoreTel, VOIP, Telecommunications, Telecom & Utilities, Networking
- White papers 2008-02-15
- Top Ten Issues in Planning, Deploying, and Managing IP Telephony Systems
- Carrying out a successful IP telephony IPT deployment takes careful planning and consideration. The detail-laden process requires that you: Assess your company's needs Evaluate competing solutions Select the right vendor Develop an implementation plan Execute a trouble-free deployment ...
- Tags: Telephony, IP Telephony, IP, ShoreTel, Ennenga, VOIP, Telecommunications, Telecom & Utilities, Networking
- Webcasts 2007-11-07
