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The Fine Balance of Customer-Centricity and Happy Shareholders - How to Keep Costs Down and Keep Customers Coming Back

This webcast will provide the viewer with an understanding of deployable systems employees can use during customer contact, tools and techniques that allow customers to self-serve, foundational technologies that provide a flexible infrastructure for future growth, and how these systems can help free up valuable resources.

Tags: Shareholder, Customer, SAS Institute, Productivity

Webcasts

Taleo Utilizes Adaptive Enterprise Strategy, HP Financing, to Further Leverage Shareholder Investment and Enable Rapid Growth

Taleo, a leading provider of enterprise talent management solutions and services to large, complex organizations, links IT management directly to its business thanks in part to standardization on HP's hardware and OpenView system management software. By financing its HP solution through HP Financial Services, the company goes one step further...

Tags: Shareholder, Hewlett-Packard Co., Taleo Corp., Information Technology, Investment, Financing, HP OpenView, Workforce Management, Utility Computing, It Management, Strategy, Human Resources, It service Management, Management

Case studies

IT Governance: Managing IT for Shareholder Value - Getting the "Big Picture" of IT

The primary focus of a business leader is creating shareholder value. Information technology is a means to that end. The objective of this webcast is to provide an overview of information technology capability, discuss how it enables business results, introduce a business-focused approach to create an IT capability that enables...

Tags: Shareholder, IT Governance, Information Technology, Strategy, Management

Webcasts

Achieving the Right Value Balance: A Picture of the Performance Management Framework

Activity-Based Costing ABC data, a key component in performance management, permeates every single element in the scenario to help balance the sometimes competing values. ABC itself is not an improvement program or execution system like several other systems in the figure. ABC data serve as a discovery mechanism and an...

Tags: Shareholder, Performance, Performance Management, Activity Based Costing, Managerial Accounting, Financial Accounting, Finance

White papers

Swiss Bank Streamlines Shareholder Voting at Annual General Meetings and Reduces Costs

UBS is one of the world's leading financial firms. It manages assets of more than 2,600 billion Swiss Francs (U.S.$1,980 billion) and employs approximately 67,000 people worldwide. The company operates a Shareholder Services unit responsible for managing shareholder information, delivering communications, and paying dividends. Historically, this group operated manual card-based...

Tags: Shareholder, UBS AG, Swiss Bank, Financial Accounting, Finance

Case studies

Canadian Retailer Picks SAS~ Integrated Merchandise Intelligence Suite to Enhance Customer Experience and Drive Shareholder Value

In the past few years, Mark's Work Wearhouse, the leading Canadian retailer of high-quality casual, business and work apparel and footwear, experienced double-digit same store sales growth due to an entrepreneurial spirit and a clear focus on satisfying its customers' preferences. Satisfying core customers for its clothing/footwear while expanding its...

Tags: Shareholder, SAS Institute, Same-store Sales, Retail

Case studies

Novell Case Study: Mutual Fund Company

The company is one of the largest mutual fund companies in the U.S., managing funds for millions of shareholder accounts. The fast-growing company needed a way to manage the vast array of information coming through and to convert it into meaningful data so as to identify and address its real...

Tags: Information Security, Shareholder, Novell Inc., Mutual Fund, Fund Company, Mutual Funds, Retirement Plans, Investment, Financial Accounting, Security, Human Resources, Benefits, Finance

Case studies

Citelum Cuts Its Period-End Closure Times by 66% to Meet Shareholder Requirements

Now a subsidiary of Dalkia, Citelum is a French-based company that supplies, operates and maintains public lighting, particularly in urban areas. Citelum wanted to give head office a better overall view of the group's business and improve management productivity. The challenge was to speed up report production to meet shareholder...

Tags: Shareholder, Oracle Corp., Citelum, Financial Accounting, Purchasing & Procurement, Finance, Business Operations

Case studies 2008-04-01

Mergers and Acquisitions: IT Testing Requirements

Mergers and Acquisitions (M&A) are amongst the most strategic decisions that are taken in the corporate world. Whether private or public, directors of companies that engage in the M&A arena must ensure that they take all practical steps to ensure that shareholder value is at least preserved and, ideally, enhanced...

Tags: Shareholder, Acquisition, Merger, M&A, Information Technology, Mergers & Acquisitions, Corporate Law, Investment, Finance, Business Operations

White papers 2008-02-10

Space Driller (zip)

Space Driller - You've recruited some miners, acquired the technology and now you're off into space in the new era of space exploration. Buy and sell mines, manage your workers and their needs by providing them with enough provisions. Protect the space mines from outsiders and natural events. Keep the...

Tags: Shareholder, Mobile, Worker

Software downloads 2007-11-16

Share Register (exe)

The Share Register allows maintaining your shareholders listing in a master file with key data and also incorporating summarized as well as transactional details at a glance. Maintaining a document library for the individual shareholder as well as company wide with the attachments being in pdf, gif, jpg, bitmap, word...

Tags: Shareholder, Dividend, Share Register, Financial Accounting, Financial Planning, E-mail, Finance, Online Communications

Software downloads 2007-07-05

Migration and Deployment Testing Services

Changes to the network infrastructure or desktop configuration across large organizations can provide enormous benefits; with improvements in productivity amongst staff and better communications, both internally and with clients and suppliers. At the same time, widespread change presents tremendous risks in terms of the potential for interruption to daily operations,...

Tags: Shareholder, Client, Migration, AppLabs Delivery Method, Financial Accounting, Finance

White papers 2007-05-06

Making EA Work (Part I)

CIOs are expected to run IT like a business. CFOs expect one of their biggest internal investments to produce returns that meet or exceed shareholder expectations. Enterprise Architects bridge these expectations into actionable architectures. Enterprise Architecture EA has emerged as an area critical to deriving business value from IT investments.

Tags: Shareholder, Electronic Arts Inc., Enterprise Architecture, ebizQ, Financial Accounting, Strategy, Finance, Management

White papers 2006-05-14

The great overpaid CEO debate

Get RealI don't mind CEO's making more than I do. What gripes me is when their salaries are in the millions and they are getting annual bonuses while at the same time I am being told that the highest annual pay raise I can receive is 4%, which is less...

Tags: salary

Discussion threads 2006-06-01

IT Projects Up Against "Penny Wise, Pound Foolish"?

In response to a previous article Geeks and Communications Skills, commenter Tony Hopkinson wrote:"Now maybe I'm not business aware enough to realise why short term gains are preferable to long term success, may be one of these business types should explain it, then we can all row the boat in...

Tags: information technology, IT Projects, Java, shareholder, stock, stock price

Blog posts 2006-04-24

Sprint, Nextel agree to $35 billion merger

Stay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today!By ReutersSprint will buy Nextel Communications in a $35 billion deal that will create a wireless behemoth. The deal, announced Wednesday, combines the No. 3 and No. 5 players...

Tags: Mergers & Acquisitions, Nextel Communications Inc., Sprint Nextel Corp., Sprint Communications, merger, shareholder

Technical articles 2004-12-15

Oracle wins PeopleSoft shareholder vote

Stay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today!By ...

Tags: Corporate governance, Financial accounting, PeopleSoft Inc., Oracle Corp., board, shareholder

Technical articles 2004-11-22

PeopleSoft board rejects Oracle bid

Stay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today!By ...

Tags: Corporate governance, Financial accounting, PeopleSoft Inc., Oracle Corp., shareholder, board

Technical articles 2004-11-11

Recent Developments Relating to Code Section 367

On November 12, 2002, the IRS and Treasury issued temporary and proposed regulations under Code Sections 6043 and 6045 that require information reporting by a corporation that effects an inversion that gives rise to a corporate or shareholder level tax.

Tags: shareholder, tax

White papers 2003-07-01

Consider tax issues when you choose a corporate structure

Incorporation may be the smartest business structure for small consultancies, especially for the advantages it offers, but different types of corporations present different tax problems. Be sure you know all the fine print before you sign the papers.There are two kinds of corporations that concern consultants—C and S corporations. Microsoft...

Tags: C/C++, Programming languages, Taxes, Financial accounting, John McCormick, C, S-corporation, C corporation, tax, shareholder

Technical articles 2000-08-31