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TechRepublic Resources
- Outsourcing vs Shared Services
- What is the different between Outsourcing and Shared Services ?From my experience....Outsourcing means you are taking a function of the company / business, and contracting another party to run it. For example, outsourcing your Service Desk.Shared services usually refers to a service provided within the company, whether outsourced or not,...
- Tags: Shared Services, outsourcing
- Q&A 2006-04-04
Additional Resources
- Building a Shared Services Data Center
- The philosophy behind an information technology IT shared services data center is to leverage the technology competencies of one organizational unit to deliver services across the enterprise. Traditionally, a corporate data center has been the default shared services center. A shared services data center is built on the foundation of...
- Tags: Data Center, Services Data Center, Data Centers, Storage, Hardware, Data Management
- White papers 2000-03-14
- Shared Services in the Public Sector
- The Transformational Government Strategy describes three transformations that are enabled by technology. One of these is Shared Services. In the Strategy the term "Shared Services" encompasses the sharing of customer services in the front-office as well as corporate services in the back-office. Oracle's software supports sharing of all kinds. It...
- Tags: Oracle Corp., Back-office, Transformational Government Strategy, Operational Accounting, Finance
- White papers 2006-02-16
- How Much Does IT Cost?: A Practical Approach to Costing in Information Technology Shared Services Units
- To develop a deeper understanding of how and why IT costs are incurred and provide a firm basis for cross charging, many shared services units are using activity-based costing ABC. Not only does this provide detailed information to business units about their consumption of central resources, it also provides a...
- Tags: Information Technology, Activity Based Costing, Managerial Accounting, Finance
- White papers 2004-02-04
- The Move Toward Shared Services: An Examination of the Business Models and IT Trends Driving Public Sector Adoption of Shared Services
- Shared Services are composite applications made available via technologies such as Web services, which simultaneously reduce costs and enable more dynamic results. They bridge legacy and newly developed applications across diverse organizations to provide the public sector with more efficient means of serving civilians, employees, business partners, or any other...
- Tags: BEA Systems Inc., Information Technology, Strategy, Management
- White papers 2006-04-01
- Driving High Performance in Government: Maximizing the Value of Public-Sector Shared Services
- This paper aims to show how the drive toward high-performance government can be supported through implementing shared services. Shared services helps governments be more client-centered, outcome-oriented and accountable, by allowing governments to focus on their core responsibilities and to operate more efficiently. Ultimately, shared services can increase public-sector value -...
- Tags: High-performance, Government, Vertical Industries, Leadership, Enterprise Software, Software, Management
- White papers 2005-01-01
- An Analysis of a Shared Services Centre in E-Government
- Information systems engineering projects in e-government are confronted with high costs, lack of expertise and developing similar functionality over and over. A shared services centre might provide common services to local government organizations without affecting the autonomy of organizations and providing the flexibility to enhance and include additional functionality. The...
- Tags: IEEE, Service, Analysis, E-government, Government
- White papers 2004-12-08
- HP IT Shared Services: Overview
- The presenter of this webcast explains how IT shared services improve IT cost efficiencies, economy of scale and responsiveness, as well as accelerate business and IT alignment for higher return on IT.
- Tags: Hewlett-Packard Co., Information Technology, Strategy, Management
- Webcasts 2007-01-01
- Sarbanes-Oxley in a Services-Oriented Architecture: An Example of SOA Governance
- SOA promises to increase agility, reduce costs and drive revenue through leveraging shared services. Many of these shared services will feed financial reporting applications, either directly or indirectly - and as such, there needs to be a robust way to ensure that the services are SOX compliant. The Systinet Registry...
- Tags: Sarbanes-Oxley Act, SOA, Systinet Corp., Systinet Registry, Service-Oriented Architecture (SOA), Sarbanes-Oxley, Regulatory Compliance, Web Services, Middleware, Regulations, Enterprise Software, Software, Government, Financial Accounting, Finance, Human Resources, Policies And Procedures
- White papers 2005-03-01
- Integration Guide for Microsoft Office 2003 and Windows SharePoint Services
- Microsoft® Windows® SharePoint™ Services provides shared Web space for team members and core sharing tools and services, such as document management and shared lists for contacts, announcements, and tasks. You can use SharePoint sites as the primary Web portal and productivity space for your team or as an ad-hoc shared...
- Tags: Microsoft Windows Sharepoint Services, Microsoft SharePoint, Microsoft Office 2003, Microsoft Corp., Integration, Microsoft Windows, Microsoft Office, Groupware, Operating Systems, Enterprise Software, Software, Office Suites
- White papers 2003-07-01
- How Much Is Shared in a Shared Activity?
- Activity-centric collaboration involves shared work, structured in ways that facilitate both private and shared actions. This paper reports a participatory analysis of complex shared activities at each of four sites. Despite the highly collaborative nature of the work, informants reported a complex mix of shared and unshared objects and tasks....
- Tags: Activity, Groupware, Enterprise Software, Software
- White papers 2005-09-26
- Adaptive Infrastructure Helps DaimlerChrysler Services to Compete
- DaimlerChrysler Services DCS is the financial services arm of the DaimlerChrysler Group. IT plays a key role in supporting the business in these areas. In particular, the recent implementation of an adaptive infrastructure by DaimlerChrysler Services IT DCSIT, the company's shared-services provider, has boosted business agility significantly. The needs of...
- Tags: Daimler AG, Hewlett-Packard Co., Information Technology, Infrastructure, Management, Strategy
- Case studies
- How Shared Technologies Inc. and Global Knowledge Teamed to Motivate, Train, and Keep the Right Employees
- Like many other companies, Shared Technologies, a leading provider of installation and maintenance services for telecom customer premise equipment, had been through years of turmoil, layoffs, and cultural changes. Shared Technologies' senior leadership recognized that the business should focus on improving several areas, including workforce development and training and, more...
- Tags: Global Knowledge Network Inc., Shared Technologies, Workforce Management, Telephony, Recruitment & Selection, Telecom & Utilities, Telecommunications, Human Resources, Networking
- Case studies
- Understanding Shared Pool Memory Structures: Tips on How to Optimize Usage and Avoid Errors
- The Oracle shared pool provides critical services for sharing of complex objects among large numbers of users. Prior to 10g R1, DBAs often spent much time learning about the shared pool memory management to configure and tune shared pool usage; with the tight time constraints and ever-changing workloads, many found...
- Tags: Database Administrator, Oracle Corp.
- White papers 2005-09-01
- Deploying an Enterprise Intranet SharePoint Portal Shared Services Environment
- This webcast describes how to deploy a Microsoft Office SharePoint Portal Server 2003 shared services environment. It also explains how to use interfaces for search, content notification, audience definitions, and user profiles from portal deployment in a farm environment.
- Tags: Environment, Microsoft SharePoint, Microsoft Corp., Intranet, Portals, Web Technology, Internet
- Webcasts
- OES Series: Value of Novell Storage Services for Linux
- Do you want rich and scalable access control over your shared file systems? This webcast helps one learn how to integrate and use Novell Storage Services' NSS on Linux. It also helps one discover NSS's unique capabilities for shared file access management.
- Tags: Novell Inc., Storage, Linux, UNIX, Operating Systems, Open Source, Software
- Webcasts
- National Health Service Shared Business Services Set to Cut Costs by 20%
- National Health Service Shared Business Services NHS SBS provides high quality finance and accounting, payroll and procurement services to NHS organizations, enabling them to focus their expenditure and expertise on improving the quality and value of healthcare services to patients in England. NHS SBS uses Oracle's service-oriented architecture and Web-enabled...
- Tags: Oracle Corp., Health Care, Service, Vertical Industries, Benefits, Healthcare, Purchasing & Procurement, Enterprise Software, Software, Human Resources, Business Operations
- Case studies
- Integration Guide for Microsoft Office 2003 and Windows SharePoint Services
- Microsoft Windows SharePoint Services provides shared Web space for team members and core sharing tools and services, such as document management and shared lists for contacts, announcements, and tasks. Microsoft Office 2003 is closely integrated with Windows SharePoint Services. User can use many of the menu commands and task panes...
- Tags: Microsoft Windows Sharepoint Services, Microsoft SharePoint, Microsoft Office 2003, Microsoft Corp., Integration, Microsoft Windows, Microsoft Office, Groupware, Operating Systems, Software, Office Suites, Enterprise Software
- White papers 2003-06-01
- Shared Service Implementation - Success or Stalemate
- Successful implementations integrate people, processes, and technology to deliver an efficient, responsive business process. This webcast highlights a number of recurring themes that, have made Shared Services implementations successful at some of the most well respected companies - Reader's Digest, Reuters and Marsh. You will learn what it takes to...
- Tags: Implementation, Operational Planning, Benefits, Digital Media, Business Operations, Human Resources, Consumer Electronics, Personal Technology
- Webcasts
- shared terminal services printer
- I have clients connecting remotely to a terminal server, they share printers locally connected to client PC. I have setup a logon script to map users to use the shared printer and set the relevant permissions to access the printer. This works, however when the user who has the shared...
- Tags: Printers, flompio@..., printer, terminal services
- Discussion threads 2007-09-19
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