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- SGI Uses VMware to Solve Customer Problems Across Different Linux Versions
- SGI Global Customer Services is a one-stop shop for Linux services, whether the need is for education, transition and integration services, or ongoing support and maintenance. To best help users, they need to simulate the user's problem on the exact Linux distribution and configuration the user is working on. Many...
- Tags: Linux Distribution, Silicon Graphics Inc., VMware Inc., SGI Global Customer Services, Linux, Open Source, UNIX, Operating Systems, Software
- Case studies
Additional Resources
- SGI Altix: Enhanced Return on Investment for the Datacenter
- SGI offers customers a new choice for maximizing Return On Investment ROI with a highly scalable platform based on industry standards. SGI Altix servers and clusters eliminate bottlenecks, enable real-time access to complex data sets, and scale with customer needs. Altix provides a unique combination of an open environment, a...
- Tags: SGI Altix, Data Center, ROI, Silicon Graphics Inc., Roi/Tco, UNIX, Finance, Managerial Accounting, Operating Systems, Software
- White papers 2007-01-01
- SGI introduces Itanium-based blade servers
- I just read about a new server move from SGI that is definitely ironic when you consider the fact that SGI was once a sworn enemy of the Wintel alliance, but since Linux has undercut its high-end workstation business SGI is now one of the growing number of former tech...
- Tags: Blade Server, Blade, Intel Itanium, Silicon Graphics Inc., News, Blade Servers, Utility Computing, Servers, Processors, Hardware, Semiconductors, Components, Jason Hiner
- Blog posts 2005-11-14
- Global Services Model
- My customer is a global utilities company engaged in the business of transmission & distribution of gas & electricity. He is looking for a flexible global services model to support the global operations of his business. Though the business of my client
- Tags: business process, hsjuvekar@..., it management, project management
- Discussion threads 2006-10-31
- Truly Parallel Processing and Dramatic Application Speed-Up With SGI RASC Technology
- Application specific acceleration using hardware methods is not new to computing or to SGI. Technologies such as Digital Signal Processors DSPs or custom ASICs have been deployed in several HPC application areas. For example, SGI Origin 2000 and 3000 systems tightly integrated MIPS processors along with the SGI Tensor Processing...
- Tags: Parallel Processing, Silicon Graphics Inc., ASICs, Government, Processors, Semiconductors, Hardware, Components
- White papers 2006-03-13
- CRM Technology Enables One-to-One Customer Relationships
- The toughest challenge in managing customer relationships is not a lack of data, but a lack of immediately available, organized data to power a personalized, one-to-one customer experience. This is particularly true for large, global enterprises such as UPS. As the world's largest package delivery company and a leading global...
- Tags: United Parcel Service Of America Inc., Logistics, Customer Relationship, CRM, CRM Technology, Supply Chain, Transportation, Business Operations
- White papers 2005-08-01
- Global Financial Services Firm Improves Customer Service With Ease-of-Use Solution
- Raymond James Financial is a global financial services firm with more than 4,600 Advisors. Because 80 percent of these Advisors are independent contractors who operate remotely, the company found it challenging to share business and customer information. Raymond James needed a customer relationship management solution that could support its remote...
- Tags: Customer Service, Financial, Financial Service, Advisor, Raymond James Financial Inc., Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Investment, Financial Planning, Enterprise Software, Software, Marketing, Finance
- Case studies
- Services Arm Relationship Success Story: QLogic Corporation
- QLogic, an enterprise storage solution vendor, was experiencing rapid worldwide growth in product sales. In addition to other distant customer support issues, a large number of service calls they received by telephone or e-mail were in local non-English languages. QLogic was looking for a long-term global services partner who could...
- Tags: Lucent Technologies Inc., QLogic Corp., Supply Chain, Product Marketing, Business Structures, Sales Strategy, E-mail, Storage Management, It Services, Storage, Business Operations, Marketing, Finance, Sales, Online Communications, Hardware
- Case studies
- Accenture Case Study: Marks & Spencer
- Facing intense competition, global retailer Marks & Spencer (M&S) decided to turn its already strong customer service operation into a highly efficient system that responds more quickly and effectively to customer needs. An innovative Accenture solution helped M&S transform operations at its Head Office Customer Services call center. M&S Head...
- Tags: Customer Service, Accenture Ltd., Marks & Spencer, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- Case studies
- Leibniz Computing Center Achieves 10x Faster Supercomputer Data Services With NetApp Solution
- The Leibniz Computing Center provides IT services for Munich universities and for the Bavarian Academy of Sciences and Humanities. The challenge was to implement a storage solution to deliver project file services in a 4,096-CPU SGI Altix 4700 supercomputing environment. Ensure highest data consistency and availability to support more than...
- Tags: Supercomputer, Computing, NetApp, Leibniz Computing Center, Storage, Hardware
- Case studies
- Collaborative Evolution of BT Global Services' Customer Portal
- BT Global Services is a global service provider helping multi-site organizations master the complexity of business communication. BT Global Services' existing online business-to-business resource area was inhibiting change. It was too tightly coupled with the backend systems. Changes were complex owing to over-engineering, it relied on a hybrid set of...
- Tags: BEA Systems Inc., British Telecommunications, Portal, BT Global Services, B2B, E-business/E-Commerce, Internet
- Case studies 2006-01-01
- Brunel University Chooses IP Communications to Help Meet the Challenges of Growth and Dynamic Change
- Brunel was among the first universities in the United Kingdom to adopt IP telephony and has been a Cisco customer since 1999. The university wanted to execute a master plan that will enlarge its Uxbridge campus and concentrate almost all of its teaching, research and administrative facilities there. The university...
- Tags: IP, Cisco Systems Inc., IBM Corp., Brunel University, VOIP, Network Technology, Networking, Telecommunications
- Case studies
- Finnish Consultancy Improves Customer Relationships With New Internal Solution
- Finpro is a management consultancy based in Finland. It employs 300 experts that specialize in delivering quality client services to help companies achieve global success. Finpro needed a customer relationship management system to improve the quality of its professional services, by providing fast and easy access to up-to-date customer information....
- Tags: Microsoft Corp., Consultancy, CRM, Finpro, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Case studies 2007-10-01
- Leading HPC Vendor Eases Adoption for Customers, With New Windows-Based Offerings
- For SGI, a leading High-Performance Computing HPC vendor, extending its server offerings to support the Windows operating system meant being able to satisfy a broader range of customers. SGI now offers Windows Compute Cluster Server 2003 as an alternative to Linux, making it easier for customers who are familiar with...
- Tags: Silicon Graphics Inc., Microsoft Windows, Operating Systems, Software
- Case studies 2008-02-22
- SGI at DTN/Kavouras: Pioneering GIS-Based Weather Services
- Thousands of clients, from television stations to corporations, government agencies, and institutions, rely on weather services from DTN/Kavouras, Inc., delivered by satellite and the Internet to proprietary desktop systems, to alert the public to danger or make far-reaching decisions. In June 2000, DTN/Kavouras introduced a breakthrough addition to its Metwork...
- Tags: Silicon Graphics Inc., GIS, Retail, Software
- Case studies
- Financial Institution Seeks IBM's Help in Examining the Impact of Customer Loyalty on Its Overall Performance
- When the client wanted to explore a possible correlation between customer loyalty and financial success, the financial services provider looked to IBM for assistance in delving into and analyzing its customer data. To gauge customer loyalty, the bank administered a questionnaire that tracked products held, channels used, customer tenure and...
- Tags: Financial, Performance, IBM Corp., Customer Loyalty, Data Mining, Financial Accounting, Business Intelligence, Marketing Research, Databases, Enterprise Software, Software, Data Management, Finance, Marketing
- Case studies 2008-01-01
- Aidsoid Viewer (zip)
- Aidsoid Viewer is a tool that allows you view and edit pictures. Useful program for view, convert pictures and swf files. Here are some key features of Aidsoid Viewer .bmp - Windows Bitmap JPG/JPEG/JPE - JPG files. GIF CompuServe. SWF - Shockwave Flash. WMF - Windows Metafile. EMF - Enhanced...
- Tags: Microsoft Windows Metafile, Silicon Graphics Inc., Aidsoid Viewer, Microsoft Windows, Operating Systems, Software
- Software downloads 2006-06-08
- SGI NStor DS1100
- New to this company and servers. I have a field tech background.Current employee of company is tring to format the "drives" of the SGI NStor DS1100 file server. He had me install a SCSI card in a PIII computer loaded with WinXP. He is tring to see...
- Tags: hardware, Hollyecho, nStor, nstor ds1100, server, sever, sgi, Silicon Graphics Inc.
- Discussion threads 2006-06-18
- Global Site Support (exe)
- Global Site Support is a customer relationship management solution, e-mail tracking / incident management, staff logins with role based security, timesheet management and reporting, any languages and double-byte character sets, comprehensive issue tracking systems, intuitive customizable interface. It can create standard answer database, features services for retrieving external customer data.
- Tags: CRM, Global Site Support, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Software downloads 2005-07-12
- Development of Global Contact Management & Sales Automation System
- The customer is a start-up firm based in California. The customer wanted to conceptualize and architect a global contact management and sales automation system using XML RPC web-services-based client server protocol. The main challenge for the project was to work with the evolving technologies such as phpGroupWare. Hanu Software used...
- Tags: Team, Client-server, Contact Management, Customer, Team Management, Management
- Case studies
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