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Workgroup Backup (exe): Workgroup Backup sits in the system tray and runs a backup in idle time. It can combine with all other computers on the network to make a backup for the network and server. It backs up over networks and network paths. It can make a new backup set each day...; Tags: Network, ServiceWare, Workgroup Backup, Backups, Networking; Software downloads 2004-06-16
ServiceWare stands out at CRM/Support Services 2000 Conference: At the recent CRM/Support Services conference, ServiceWare promoted its new Internet-based knowledge portal RightAnswers.com in a big way—by giving away a new car! Find out more about what RightAnswers.com has to offer.One objective for people who attended the Customer Relationship Management CRM/Support Services Conference in San Francisco was to find...; Tags: Strategy, Pat Vickers, ServiceWare, RightAnswers.com, knowledge; Technical articles 2000-11-16

Reputable Knowledge Management Software: Any recommendations??If ur looking for providers of SRM applications,u can try out knova software which is the merger of ServiceWare Technologies and Kanisa.Its web address is www.kanisa.com n the keyword here is Microsoft is one of its customers. I gave u a good software, so plz give me those good...; Tags: it management, knowledge, knowledge management, vincecutter@...; Q&A 2006-03-02
Knowing the latest CRM acronyms will keep you on top: For IT managers, staying ahead of the customer relationship management CRM game can be a difficult task. Here is an overview of knowledge management and a look at the CRM role played by a new IT position, the CCO or chief customer officer.Blending business processes and technology to form customer-centric...; Tags: Strategy, Customer relationship management (CRM), Advertising & Promotion, Dana Norton, chief customer officer, knowledge, CRM, knowledge management; Technical articles 2001-01-19

Securing Home Networks: When you set up your own home network, you don't have the benefit of an IT staff that's dedicated to safeguarding your data and systems--it's up to yo ...; Buy Now

Cisco IOS Command Chart (IOS v.12+): Becoming proficient with Cisco equipment means remembering a whole new set of commands. These command charts give you a quick way to look up the needed IOS commands and switches when you need them.; Buy Now