Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- Tactical ITIL -- service, incidents, and problems
- If yours is like most organizations, there is a process in place that allows your users to communicate issues they might be having. This process generally involves calling into a phone number and telling the person on the other end about the situation. Hopefully, the caller provides a clear picture...
- Tags: Password, Incident, ITIL, Service Ticket, Incidents, Servers, Hardware, Tricia Liebert
- Blog posts 2008-03-17
- source kerberos event id 4
- hi can anyone help me. i'm getting this on w2k3 running e2k3 Event Type: ErrorEvent Source: KerberosEvent Category: NoneEvent ID: 4Date: 1/16/2007Time: 9:49:34 AMUser: N/AComputer: server nameDescription:The kerberos client received a KRB_AP_ERR_MODIFIED error from the server host/servername.company.com. The target name used was SMTPSVC/servername.company.com. This indicates that the password used to encrypt the kerberos service ticket is different...
- Tags: dries@..., Kerberos, networking, password, server, windows
- Discussion threads 2007-01-16
Additional Resources
- WM Ticket Finder (exe)
- In the fifth sale phase for 2006 FIFA World Cuptm, which started at 01 May 2006 and will end at 09 July 2006 each day up to 2000 tickets are offered. But this can happen each minute and nobody knows when. WM Ticket Finder scans for you the two FIFA-Ticket...
- Tags: Ticket
- Software downloads 2006-06-15
- hTicket (msi)
- Multiple ticket types (help desk, new employee, termination, and security access request). Create your own ticket types, status, and status transitions. Build your own workflow for each ticket type. Add additional data fields for each ticket type. Paperless software defect tracking workflow between developers, QA, and management. Attach screen prints...
- Tags: Workflow, Process Improvement, Help Desk, Quality, Business Operations, It Operations
- Software downloads 2005-10-07
- Oracle Case Study: Ticket Servicos
- Ticket Servicos is a Brazilian subsidiary of Accor Group, a leader in the hotel, travel, and service industry. Ticket Servicos wanted to improve customer service to maintain competitive advantage. The company wanted to improve the efficiency and effectiveness of Ticket Servicos's call center operation, which handles more than 700,000 calls...
- Tags: Customer Service, Oracle Corp., Call-center, Ticket Servicos, Call Centers, Customer Relationship Management (CRM), Product Marketing, It Operations, Enterprise Software, Software, Marketing
- Case studies
- Error with IT Help Desk Surv Gde Trouble Ticket Tool Updates
- Regarding the Automated Trouble Ticket Tool spreadsheet, I am encountering an error in the Update Ticket dialog. After selecting either the ticket number or Caller id from the associated drop downs, I get a 'Run Time Error 1004' - Method 'Range' of obj
- Tags: vb, programming, it management, software, help desk survival guide, ray.labrecque@..., tool, information technology
- Discussion threads 2006-12-06
- Raffle Ticket Machine (zip)
- This program automates all aspects of ticket and book creation to the cutting-and-stapling stage. It even contains a sellers database so you can track sales. There are 4 main ticket types with Standard or My Design accepts your own ticket and cover designs layouts to choose from. You can use...
- Tags: Program, Sales Strategy, Sales Force Management, Storage, Databases, Sales, Hardware, Enterprise Software, Software, Data Management
- Software downloads 2006-12-20
- Trouble Ticket Management For Client Support Service Providers.
- Our organization is looking for a robust, open source trouble ticket management software for our client support based computer service business.We provide technical support, web hosting services and do a wide variety of network/computer service for
- Tags: E-mail, plangham@...
- Discussion threads 2006-12-17
- Ticketing Goes Mobile
- Ticketing is suited to the characteristic of a mobile device. There are big benefits of using mobile phone to purchase tickets over using traditional means. One of them is that the ticket, once purchased, can be sent to and stored on the mobile device itself - one need not have...
- Tags: Ticket, Mobile, Juniper Networks Inc., Advertising & Promotion, Marketing
- White papers 2006-01-01
- WN Help Desk (exe)
- WN Help Desk is a shareware help desk solution with a back-end database of either Microsoft SQL or Microsoft Access. This major release add multiple assignments per ticket and multiple journal entries per ticket allowing multiple technicians to work on a single ticket and each account for the work they...
- Tags: Shareware, WN Help Desk, Help Desk, Call Centers, It Operations
- Software downloads 2004-12-02
- We Need Trouble Ticket/Helpdesk Software to Track Client Support Requests.
- Our organization is looking for a robust, open source trouble ticket management software for our client support based computer service business. We provide technical support, web hosting services and do a wide variety of network/computer service
- Tags: plangham@..., software
- Discussion threads 2006-12-21
- Service Desk TTS (exe)
- Service Desk TTS, Ticket Tracking System, is a complete application that allows you to create and assign service tickets to your technicians. This system also allows any user on your network to create a new service ticket then you can assign it to the technician of your choice. Service Desk...
- Tags: Service Desk, Service Master Software, E-mail, It Services, Online Communications
- Software downloads 2008-09-22
- RaffleBench Plus (exe)
- RaffleBench Plus is an application that designs, prints, and manages the distribution and sales of Raffle Tickets. Raffle ticket printing software needs to be more powerful than software for printing event tickets due to the complex regulations and reporting inherent in a raffle ticket event. RaffleBench includes a quick start...
- Tags: Printing, RaffleBench, Document Management, Enterprise Software, Software, Finance, Managerial Accounting
- Software downloads 2006-03-03
- Your thoughts on "poaching"
- I’m interested in knowing if “poaching” is an issue with you or not. In the context of hunting or fishing, the term "poaching" means doing so where one isnt supposed to. In the context of a help desk or field support organization, I use the term to refer to...
- Tags: support, Helpdesk, Customer Relations
- Blog posts 2007-04-01
- Help Desk Trouble Ticket Template
- The Help Desk Trouble Ticket is an important document for the technical support professional. This form contains all the essential fields for maintaining an organized, accountable tech support organization, including general ticket information and problem description. Ample room is also available for follow-up responses by the tech handling the job....
- Tags: TechRepublic Inc., Tech, Help Desk Trouble Ticket, Help Desk, Call Centers, It Operations
- Download resources 2008-04-04
- Mystery P.I. - The Lottery Ticket (exe)
- You are the world famous Mystery PI and you've been hired by Grandma Rose to find her winning $488 Million lottery ticket! Retrace Grandma's footsteps to collect clues by finding over 2100 cleverly hidden objects and solving puzzles. Two addictive ways to play: Find the Ticket and Unlimited Seek &...
- Tags: Lottery, Games, Personal Technology
- Software downloads 2007-09-07
- Can the Net make ticket scalping legit?
- Aint This FabFreakn great. Now, these so-called "Ticket Services" can bend you over legally. America's free-market econ at it's best......NOT!Why don't you just rob me while I am in line, Jackal?!?
- Tags: Grimshiire
- Discussion threads 2006-06-05
- Solutions for email based ticketing system OTRS
- We are using OTRS here at work and we have come to a road block. Currently we have a Wiki setup internally which has ended up being an online repository of sorts. The problem we have run into is that they we intend to use it (Have a...
- Tags: Wiki, Hurell.Lyons@..., OTRS, e-mail
- Discussion threads 2007-05-04
- pbmm (widget)
- Keep an eye on the US's two multi-state lotteries. I only buy a ticket when the jackpot gets way up there so, I made this Widget to help me keep track. It has a ticket checker that checks your numbers and lets you know how much they're worth, if anything.
- Tags: Lottery
- Software downloads 2007-03-26
- Diagnosing Kerberos health issues, part 1
- Most Windows administrators know that Windows server usesKerberos for authentication. The problem is though, how can you be sure thatKerberos is working properly? After all, there aren't any Kerberos diagnostictools on the Administrative Tools menu. Likewise, you'll never see a pop-upmessage telling you that Kerberos is malfunctioning, and even Kerberos...
- Tags: Brien M. Posey MCSE, health, Kerberos, server
- Technical articles 2006-08-15
- << Previous
- page 1 of 1
- Next >>
