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TechRepublic Resources
- Holiday dos and don'ts from the Geek Squad
- Gift-giving tips for the holiday seasonWith the gift-giving season upon us, the guys who see classic mistakes have a few tips before you put that gadget under the tree. Take a look at some geek-approved suggestions for this holiday season, including
- Tags: holidays, off-topic, gadgets, news, networking, Sonja Thompson, feedback, service plan, computer
- Discussion threads 2006-12-08
Additional Resources
- Create a Go-to-Market Plan
- When one's consulting company is ready to launch a new service offering, it's critical to develop a go-to-market plan. A comprehensive go-to-market plan clearly describes the goals of the new service and outlines the steps needed to achieve those goals. Just as important, a go-to-market plan helps the leadership team...
- Tags: Plan, Outsourcing, Team Management, Leadership, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management
- White papers 2007-12-01
- IT Service Continuity Management: A CA IT Service Management Process Map
- Planning for IT Service Continuity Management ITSCM is similar in many ways to planning for capacity or availability; the processes are in themselves supported by the service support subway lines but must be planned and improved demonstrably in line with the needs of the business rather than with IT goals....
- Tags: Service Management, Information Technology, IT Service Management, Computer Associates International Inc., Strategy, Management
- White papers 2006-08-01
- EBP Business Plan Designer (zip)
- The EBP Business Plan Designer provides you with easy to use tools to create your business plan quickly. Our clean and intuitive layout allows you to enter basic costs and sales data to create the financials that a potential investor will be looking for. In addition we guide you through...
- Tags: Business Plan, EBP Business Plan Designer, Sales Strategy, Financial Accounting, Sales Force Management, Sales, Finance
- Software downloads 2005-04-15
- The Business Plan Workbook (zip)
- The Business Plan Workbook is a tool for creating a formal business plan. You can organize your business model, develop a clear and concise plan of action, and work through the components of creating a strong business plan. The Business Plan Workbook is a great resource for startups or for...
- Tags: Business Plan, Business Plan Workbook, Productivity, Strategy, Financial Accounting, Management, Finance
- Software downloads 2002-02-13
- Business Plan Pro 2006 Orientation
- This webcast discusses how to use Business Plan Pro to start a new plan; plan setup with table settings; windows navigation, instructions, action; working with text, working with tables, tasks vs. outline, getting help and how to open a simple plan.
- Tags: Construction, Digital Media, Consumer Electronics, Personal Technology
- Webcasts
- TechRepublic's Monthly Maintenance Plan Service Agreement
- When setting up deals with vendors and/or customers, it's nice to have a basic understanding of what's expected. Rather than relying on a verbal agreement, you should have some type of written understanding in place. You can use this Monthly Maintenance Plan Service Agreement to set such an understanding. Use...
- Tags: TechRepublic Inc., Agreement
- Download resources 2007-04-25
- Create a scalable, portable business strategy
- Don't forget the phonesDeborah's discussion is all valid, however end- users no longer distinguish between data communications and voice communications when it comes to relying on a DRP. As such, a portable strategy should also address the some or all of the phone needs of the business; particularly if...
- Tags: VOIP, TELECOMMUNICATIONS, telephone
- Discussion threads 2006-02-14
- User Disaster/Recovery Plan
- This paper is the disaster preparedness and recovery plan for the Resource Ordering and Statusing System ROSS and the Dispatch Messaging Service DMS. The purpose of the plan is to aid users in the event they are unable to connect to the ROSS/DMS server at the Information Technology Center NITC...
- Tags: Disaster Recovery Planning, Communication, Goal, Disaster Recovery, Data Management
- White papers 2004-12-13
- Disaster Recovery Plan Power Checklist
- Development of a disaster recovery plan is a must. Although there may never come a time when the plan must be implemented, it is always best to prepare for any circumstance. A successful disaster recovery plan is a living entity. It is carefully planned and constantly updated to ensure that...
- Tags: Disaster Recovery Planning, Disaster Recovery, Data Management
- Download resources 2006-08-18
- Plan5 (zip)
- Microsoft Project compatible project planning application for the Psion Series 5, Revo and related PDAs. (See also Plan for the Windows, Pocket Plan, and Plan for Nokia and UIQ). Plan allows a project to be built from tasks and resources. Dependencies may be set between tasks. Plan will calculate the...
- Tags: Twiddlebit Software, Pocket Plan, Microsoft Project, PDAs, Microsoft Office, Office Suites, Software, Handhelds, Hardware
- Software downloads 2005-05-07
- Maximizing Oracle Backup and Recovery for IT Service Continuity
- Today's real-time economy, increasing regulatory compliance requirements, and intensifying global competition demand a more aggressive approach to IT service continuity management to ensure that key IT services remain available at the right levels to support business operations. To achieve IT service continuity, businesses must implement processes and technologies that enable...
- Tags: Recovery, Oracle Corp., Information Technology, Backup, Service Continuity, ITIL, Strategy, It Services, Management
- Webcasts
- Capital District Physicians' Health Plan Meets Service Goals and Supports HIPAA Requirements With BMC Software
- Capital District Physicians' Health Plan, Inc. CDPHP turned to BMC Software when looking to augment their existing IT Service Management applications. Already a user of BMC Remedy Service Desk formerly BMC Remedy Help Desk and BMC Service Level Management formerly BMC Remedy Service Level Agreements, CDPHP identified a need for...
- Tags: BMC Software Inc., HIPAA, Physician, Health Care, Remedy Corp., It Management, Change Management, It service Management, Tools & Techniques, Management
- Case studies
- White Paper - Writing a Business Plan
- A business plan should be a realistic view of the expectations and long-term objectives for an established business or new venture. It provides the framework within which it must operate and, ultimately, succeed or fail. For management or entrepreneurs seeking external support, the plan is the most important sales document...
- Tags: Business Plan, Entrepreneurship, Sales Strategy, Financial Accounting, Sales Force Management, Management, Sales, Finance
- White papers
- IT Services Management Service Brief: ITSM Assessment
- A primary focus of IT Service Management ITSM is the application of IT best practices founded in ITIL to enable IT to be a more effective service provider across the enterprise to satisfy the organization's business requirements. The ITSM Assessment service is a necessary first step in achieving ITSM and...
- Tags: Information Technology, ITSM Assessment Service, Service Level Management, It Services, It Operations, It service Management
- White papers 2004-03-23
- Top Partner Picks Microsoft Service Plan, Quickly Resolves Customer Issues
- Microsoft Gold Certified Partner ABC Computers implements sophisticated, integrated solutions to hundreds of companies throughout the Midwest. To supplement its staff of 30, the Wisconsin-based company purchased support from Microsoft Business Solutions as needed. But with its customer base growing, ABC Computers noticed that support costs had begun to rise...
- Tags: ABC Inc., Partnership, Microsoft Corp., Computer, Productivity, Business Structures, Finance
- Case studies
- SBC Successfully Improves Enterprise Customers' Connectivity Through Its Network-Based MPLS Service
- SBC wanted to rapidly size and address the national and global large-enterprise market for network-based MPLS service and develop an MPLS service offering strategic business plan as well as go-to-market plan. The challenge was to educate salesforce on the value of MPLS service offering. As a solution SBC took advantage...
- Tags: MPLS, Network, Cisco Systems Inc., Network Technology, Networking
- Case studies 2005-11-01
- Microsoft Dynamics Webcast: Learn About the New Benefits Available in Microsoft Dynamics Service Plans (Level 100)
- For Microsoft Dynamics customer with a service plan, such as Enhancement Program, Full Packaged Product FPP Maintenance Plan, Standard A or B plans, or Deluxe Support Services, it is likely they want to learn more about the new. This webcast explore these benefits, such as unlimited eLearning and expanded CustomerSource,...
- Tags: Microsoft Dynamics, Webcast, Microsoft Corp., Benefits, Human Resources
- Webcasts 2006-11-28
- Anatomy of Word: Use the Outline View to build complete and persuasive documents
- Jump in and hope for the best?Do you outline and plan your documents or do you prefer to jump right in and fix things later?Gotta Plan!!I never used to plan my documentations, but now I feel that it's pretty useful and easy to manage when a plan is drawn before...
- Tags: Anatomy, Outline View, word, scott lowe, word anatomy, Mark W. Kaelin, hardware, Microsoft Word
- Discussion threads 2006-06-22
- Disaster Recovery Planning Process (Part 2)
- This is the second of a three-part series that describes specific methods for organizing and writing a comprehensive disaster recovery plan. The first part of this series described the process for developing a thorough disaster recovery plan.A well-organized disaster recovery plan will directly affect the recovery capabilities of the organization....
- Tags: Disaster Recovery Planning, Disaster Recovery, Data Management
- White papers
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