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Serena Software Inc. (23 results)
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- Serena ChangeMan ZMFÂ Case Studies: Change Management
- The Santander Group is currently the first-ranked financial institution in Spain and the second-ranked in the European Common Market. The software that supported the SCM Software Configuration Manager functions did not completely meet CMM requirements, and Change Management operations were still partly carried out manually. Through the development of a...
- Case studies
- Build the Business Case in Your Organization: You get it, but does everybody else get it?
- Business Mashups drive business productivity by automating and coordinating collaboration across people and systems. But how do you justify the investment? How do you explain the power of Business Mashups to others in your organization? This white paper outlines the business value of Business Mashups with proven...
- White papers 2008-05-30
- Business Mashups in three simple steps: Go from business idea to Business Mashup in no time
- Keeping your business running like a well-oiled machine can be a herculean task. Serena Business Mashups make it simple to coordinate the activities of different people and systems. In three simple steps you can go from business idea to Business Mashup. Download this must read brief now! ...
- White papers 2007-04-01
- Bet Your Excel Spreadsheet Can't Do This - Align IT and Business with Demand Management
- In this white paper, renowned Project Portfolio Management PPM luminary, and former PMI President and Chairman, Harvey Levine discusses the newest approaches to Demand Management, and how you and your company can easily manage, evaluate, and execute on your resource demands. After reading this white paper you will have a...
- White papers 2008-05-01
- The Business Case for Business Mashups: Help Your Organization Automate, Coordinate & Collaborate
- Business Mashups drive business productivity by automating and coordinating collaboration across people and systems. But how do you justify the investment? How do you explain the power of Business Mashups to others in your organization? Watch this on-demand Webcast to hear Serena Software master masher Tim...
- Webcasts 2008-05-29
- Mashing it up with Support: Automate, Coordinate and Collaborate with the Incident Escalation Mashup
- Keep your internal customers, support and development teams informed--from first call to final fix--with insight at every step along the way. View this Serena webinar to see how Business Mashups drive productivity throughout IT, starting with the main internal customer entry point--the IT help desk. Serena Software...
- Webcasts 2008-06-19
- July 10th: Just MASH Marketing: The Customer Reference Mashup
- Your business is booming. You have a long list of happy customers...but don't know if you have the most current story. Register for and attend this Serena Webinar on Thursday, July 10, 2008 at 12:00 pm ET / 9:00 am PT, which will feature a demo of Serena's Pre-Built...
- Webcasts 2008-07-10
- Serena Mariner Enables Managers to Reduce Costs, Shorten Budget Cycles, and Quickly Prioritize Projects Based on Business Value
- Founded in 1875, Brigham Young University offers more than 200 academic programs through 11 colleges in Utah and 17 affiliated campuses worldwide. At BYU - as at most institutions of higher learning - the role of IT has grown enormously, now affecting all aspects of the research and teaching process....
- Case studies 2007-05-01
- Univar Transforms Project and Resource Management
- Univar USA is the leading chemical distributor in the United States, providing more chemical products and related services than any other company in the marketplace. As the largest chemical distributor in the United States, Univar USA's rapid growth has been fueled in part by several major acquisitions. As a result,...
- Case studies 2007-01-01
- ChangeMan 8.1.4 (Windows)
- Serena ChangeMan ZMF is the industry's leading software configuration management solution for mainframe systems. It protects corporate assets--and in the process, lets mainframe programmers get more done in less time.
- Software downloads 2007-11-28
- Business Mashups: Relevez le défi du développement applicatif
- La file d’attente croissante de demandes d’applications au sein des entreprises représente plusieurs milliards de dollars de perte de productivité, en termes d’insatisfaction clients et d’opportunités manquées. La solution consiste àpermettre aux experts d’un domaine dans votre entreprise de mettre en oeuvre leurs propres applications basées sur vos processus.
- White papers 2007-09-01
- Serena Mariner Guide to Increasing Project Visibility
- Managing a project portfolio can take you into rough waters. The Serena Mariner Guide to Increasing Project Visibility tells you how to keep on an even keel and get to your destination intact. Learn everything you need to know to increase project visibility and avoid rowing up a creek...
- White papers 2007-11-01
- Business Mashups: Build and deploy applications without the need for professional developers
- Keeping your business running like a well-oiled machine can be a herculean task. Serena Business Mashups make it simple to coordinate the activities of different people and systems. In three simple steps you can go from business idea to Business Mashup.
- White papers 2007-09-01
- Requirements Management: The Proven Way to Accelerate Development
- Requirements management is an often underutilized discipline in software development. Yet the economic benefits - lowered development costs, faster development and better products that delight customers - have plainly been demonstrated in study after study. In this paper, renowned engineering process expert Karl Wiegers makes the case...
- White papers 2005-05-01
- Serena Software Case Study: Watkins Motor Lines, Inc.
- Watkins Motor Lines, Inc. is a nationwide, long haul common carrier with corporate headquarters in Lakeland, Florida. In-place solutions as well as other alternates lacked the integrated "roll together" capabilities of Serena ChangeMan DS and ZMF. This integration as well as the fingerprinting and footprinting functionality drove Watkins Motor Lines...
- Case studies
- TeamTrack at Core of Help Desk Service Delivery for ABS Associates
- As organizations increasingly realize the importance of effective help desk support, many today are choosing to outsource their help desks to reduce costs and improve service. ABS Associates, Inc. serves this growing need with onsite and online help desk services, as well as network and desktop support, for companies throughout...
- Case studies
- Meridian Health Care Management Enhances Company-Wide Efficiency With Serena TeamTrack
- Based in Woodland Hills, California, Meridian Health Care Management MHCM provides a wide range of technology and administrative services for health care payors and providers such as hospitals, health plans and Independent Practice Associations. The top priority at MHCM is to provide exceptional customer service and the company strives to...
- Case studies
- FEI Builds on Serena TeamTrack to Deliver Enterprise-Level Quality and Control
- FEI is the innovator and leading supplier of Structural Process Management, a product that provides users with three-dimensional views of complex structures and the ability to analyze materials down to the atomic level. FEI needed to deliver on increased expectations for quality and performance as it expanded beyond its laboratory-centric...
- Case studies
- Serena Supports ITIL
- Serena TeamTrack and ChangeMan Dimensions have earned PinkVerify Service Support Enhanced in the ITIL process areas of Incident, Problem, Change, Release, and Configuration Management from Pink Elephant, the globally recognized ITIL Experts. ITIL Information Technology Infrastructure Library is a set of standardized IT processes developed by the United Kingdom's Office...
- White papers
- IDC Executive Brief: Driving Enterprise Change Management for Business Responsiveness
- Multiple drivers are pushing market growth and adoption of integrated lifecycle and enterprise change management tools by G2000 organizations, including the emergence of a global economy and complex sourcing; regulatory compliance demands; technology and development shifts with the evolution of service-oriented architectures SOA; and the need for and creation of...
- White papers 2006-05-01
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