Sponsored White Papers, Webcasts, and Downloads
Additional Resources
- Offshore Considerations for Infrastructure Management
- Infrastructure management is increasingly offshored these days. Everest Research Institute predicts that remote infrastructure management will grow to $8.6 billion in the next three years with an annual CAGR of 61%. Gartner predicts that infrastructure management is the third wave of services to be offshored after IT services and business...
- Tags: Infrastructure Management, Everest Research Institute, It Services, It Management, It service Management
- White papers 2008-01-09
- Improving Key Metrics for Application Infrastructure Management: Defining and Improving Application Infrastructure Management Metrics
- IT infrastructure is a broad term, potentially encompassing interrelated and dependent components from network switches to application and web servers. In this paper, the term application infrastructure is used to mean the set of infrastructure components above the operating system such as databases, messaging servers, application servers and web servers....
- Tags: IT Infrastructure, Infrastructure Management, Server, Application Infrastructure Management, It Services, Web Servers, It Management, Internet, It service Management
- White papers 2006-01-09
- Confused Infrastructure Management Strategies
- Forrester recently surveyed IT decision-makers at 64 European financial services companies about their current situation and strategic plans regarding applications, application infrastructure, IT infrastructure, and IT infrastructure management. This paper will focus on survey results concerning data center strategies and infrastructure management. With a representative sample of banks, insurance companies,...
- Tags: Infrastructure Management, Information Technology, Forrester Research Inc., It Services, It Management, Financial Accounting, Strategy, It service Management, Finance, Management
- White papers 2005-05-11
- Application Infrastructure Management Best Practices: A Best Practices Based Approach to Infrastructure Configuration Management
- Application infrastructure configuration management is a core discipline necessary to effectively manage today's IT infrastructure. Highly-effective IT organizations often practice a common set of configuration management processes, and that's what this paper is about. The processes, policies and procedures that very-effective IT organizations use to manage application infrastructures. These represent...
- Tags: Infrastructure Management, Configuration Management, Best Practice, Application Infrastructure Configuration Management
- White papers 2006-01-04
- Business Service Management: Aligning IT Infrastructure and Applications with Business Needs
- Control the rising costs of infrastructure management by improving the efficiency of your current resources. Learn how to automate infrastructure and application management when you read this analyst white paper. Infrastructure and Application Management offers a strategic approach for ensuring your IT operations support business goals. Find...
- Tags: BMC Software Inc., IT Infrastructure, Information Technology, Business Service Management, Application Management, It Management, It Services, It service Management
- White papers
- Configuration Management - The "Not so Obvious" Starting Point
- Configuration Management is tasked with capturing, keeping and providing up-to-date information about the IT infrastructure. Every IT organization has information about its infrastructure, particularly after completing major projects or when audit and impact analyses are done. Configuration Management aims to provide reliable details about the IT infrastructure, also details of...
- Tags: Information Technology, Configuration Management
- White papers 2005-08-01
- Infrastructure Change Management is the Key to Business Service Management
- IT leaders often find it challenging to start the process of aligning IT with business goals. Forrester believes that infrastructure change management puts IT firmly in control of the infrastructure and moves you closer to achieving Business Service Management. In this complimentary Forrester analyst article, you'll...
- Tags: BMC Software Inc., Information Technology, Business Service Management, Forrester Research Inc., Change Management, Leadership, It Management, Tools & Techniques, Management, It service Management
- Case studies
- MDB: The Foundation of Enterprise Infrastructure Management
- Businesses around the world want to move to on-demand computing to address the challenges of the infrastructure today - high costs, high management risks and a lack of flexibility and availability of the infrastructure. This problem can be solved with improved IT management software. CA's approach to meeting the demands...
- Tags: On-demand, Enterprise Infrastructure Management, Computer Associates International Inc.
- White papers 2005-02-11
- HP and the IT Infrastructure Library (ITIL)
- Today, many IT or service provider organizations face the challenge of shifting paradigms from infrastructure management toward service management. The IT Infrastructure Library ITIL has become the most widely accepted approach to IT service management in the industry. This white paper introduces ITIL as well as HP's contributions and comprehensive...
- Tags: IT Infrastructure, Hewlett-Packard Co., Information Technology, ITIL, Process Improvement, It Services, Quality, Business Operations
- White papers 2004-09-01
- Web Service Architecture for Railway Infrastructure Management Systems
- The European Community pursues the 'Liberalization' of European railway traffic. One of the key issues of this plan is the separation of railway infrastructure management and transport service operation. But this also means that the 'Traditional' national railway companies have to be divided, leaving one unit managing the infrastructure and...
- Tags: Web, Marketing, Infrastructure Management, Aachen University, Web Service, European Community, It Services, It Management, It service Management
- White papers 2008-01-01
- Infrastructure Management is Not Enough: The New IT Operations Imperative
- Infrastructure management is not enough to ensure enterprise applications are meeting business goals. Why? Because users experience applications, NOT infrastructure. Only Mercury's application management offerings address the critical IT disciplines to ensure production applications are not only up and running, but are optimized to deliver business value.
- Tags: Infrastructure Management, Information Technology, Application Management, Mercury Interactive Corp., It Services, It Management, It service Management
- White papers 2005-09-01
- Exploring Infrastructure Management Buzzwords, Trends, and Concepts
- This webcast presents a brief overview of infrastructure management history, examining the business and technology drivers for management change and clarifying some of the more important concepts and jargon such as business service management, business impact management, service level management, service delivery management, autonomic computing, virtualization and adaptive management, utility...
- Tags: Infrastructure Management, TeamQuest Corp., Management, It Management, It Services, It service Management
- Webcasts
- Unified Infrastructure Management: Simplified Management
- The presenter of this webcast explains how Unified Infrastructure Management delivers more common and streamlined business processes across the IT organization.
- Tags: Infrastructure Management, Hewlett-Packard Co., Operational Planning, It Services, It Management, Digital Media, Business Operations, It service Management, Consumer Electronics, Personal Technology
- Webcasts 2007-01-01
- Understand What's in ITIL's ICT Infrastructure Management
- Have you ever wondered what's covered within the ICT Infrastructure Management book from ITIL? If so find out in this webcast and see how it fits into BMC Software's Business Service Management strategy.
- Tags: BMC Software Inc., Information And Communication Technology, ITIL, It Management, Process Improvement, Strategy, It Services, It service Management, Quality, Business Operations, Management
- Webcasts
- ITIL Basics - Capacity Management
- Capacity Management is the discipline that ensures IT infrastructure is provided at the right time in the right volume at the right price, and ensuring that IT is used in the most efficient manner. This involves input from many areas of the business to identify what services are (or will...
- Tags: IT Infrastructure, Webcast, Information Technology, Nextslm.org, Capacity Management, ITIL, Process Improvement, It Services, Strategy, Quality, Business Operations, Management
- Webcasts
- The Future of SaaS and IT Infrastructure Management: A Survey of IT Decision Makers in North America
- This new Research Report gives insights and perspective on Software as a Service SaaS as it pertains to IT Infrastructure Management. The research found that most large enterprises and medium-sized companies have deployed multiple types of IT Infrastructure Management Solutions. The top perceived benefits for adopting the SaaS model in...
- Tags: IT Infrastructure, Software-as-a-service, IT Infrastructure Management, Information Technology, Survey, Software As A Service (SaaS), Cloud Computing, Strategy, Emerging Technologies, Management
- White papers 2008-08-30
- Achieving IT Service Levels Through Unified Management of Applications and Infrastructure
- IT organizations are under tremendous strain because today's complex data center has more heterogeneous points of management than ever before. Guaranteeing service levels in this environment, and troubleshooting performance or utilization issues when they happen, have become a major challenge. This paper describes: A new solution that provides...
- Tags: Information Technology, Data Centers, Strategy, Storage, Hardware, Data Management, Management
- White papers 2007-01-10
- Management Strategy for Network Critical Physical Infrastructure
- When choosing a management solution for the physical infrastructure of IT networks, management of individual devices is necessary in order to have visibility to the many data points required for the reliable operation of network-critical physical infrastructure NCPI. Element management solutions offer the optimum approach as they manage a particular...
- Tags: American Power Conversion Corp., Network, Networking, Strategy, Management
- White papers 2003-01-01
- Infrastructure and Application Management Route to Value: A Path to Effective Business Service Management
- This paper explores the need for an enterprise-wide, comprehensive infrastructure and application management solution, the criteria for that solution, and how BMC Software's Infrastructure and Application Management Route to Value meets those criteria. In addition, it addresses the impact of reduced cost of ownership and risk mitigation when dealing with...
- Tags: BMC Software Inc., Business Service Management, Application Management, It Services, It Management, It service Management
- White papers 2005-03-31
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