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- Scottish Widows Delivers Online Services With StorageTek
- While such high availability, self service solutions offer significant commercial advantages both in improved customer service and cheaper transaction costs, they place significant pressure on the overnight backup process. While data continues to grow the backup window is shrinking, with increasing pressure to enable system queries during the backup procedure....
- Tags: StorageTek, Scottish Widows, Backups
- Case studies
Additional Resources
- Mobile & Wireless Technologies: A Business Case for Scottish SMEs
- The Scottish Enterprise E-Business Group commissioned this paper to determine which mobile and wireless technologies could make a different to Scottish SMEs in the short to medium term. The group also wishes to understand the main drivers for and barriers to the implementation of flexible working practices using mobile devices...
- Tags: Business Case, Mobile, Change Management, Advertising & Promotion, Wireless, Tools & Techniques, Management, Marketing
- White papers 2006-03-23
- Serena Collage Enables Information Flow at Scottish Water
- Scottish Water provides water and waste water services to household and business customers across one third of the land area of Britain. Scottish Water needed to create an Intranet that would be fully embraced by its 4,700 employees, one that was both visually stimulating but equally easy to navigate. After...
- Tags: Serena Software Inc., Serena Collage, Scottish Water, Change Management, Leadership, Tools & Techniques, Management
- Case studies
- Project Sunrise Brings a New Dawn for Scottish Life
- Leading UK life assurance and pensions firm Scottish Life relies totally on its policy and pensions administration systems, which were hosted on an ageing UNISYS mainframe platform. It had become one of the largest applications in the world to be developed with UNISYS' proprietary EAE language and Scottish Life had...
- Tags: Hewlett-Packard Co., Unisys Corp., Mainframes, Servers, Hardware
- Case studies
- Scottish Water Launches Integrated Customer Management and Field Service Program, Boosts Productivity and Customer Satisfaction, Yields Two-Year ROI of 250%
- As Scotland's public provider of water and sewer services, Scottish Water pumps 2.5 billion litres of fresh water to more than 5 million customers each day. In 2002, the utility embarked on an ambitious customer service program called "promise to resolution" (P2R) whose goal was to resolve the bulk of...
- Tags: Customer Service, Oracle Corp., ROI, Customer Satisfaction, Product Marketing, Customer Relationship Management (CRM), Roi/Tco, Call Centers, Marketing, Enterprise Software, Software, Finance, Managerial Accounting, It Operations
- Case studies
- Scottish Water to Save Up to GPB7 Million (US$13 Million) With Unlimited License Agreement
- Scottish Water provides water and wastewater services to 2.2 million households and 130,000 businesses across an area that covers one third of Britain. A publicly owned organization, Scottish Water aims to be as efficient as private sector companies. The challenge was to reduce operating costs and capital expenditure by GPB30...
- Tags: License Agreement, Oracle Corp., Scottish Water, Operational Accounting, Regulations, Middleware, Enterprise Software, Finance, Government, Software
- Case studies
- Scottish Health Authority Gets Shot in Arm From Axios
- The Scottish local health authority is the result of the amalgamation of Fife Acute Hospitals NHS Trust, Primary Care NHS Trust and Health Board. The three units either did not have an ITSM tool, were using an in-house solution or had installed another commercial product. The authority selected Axios Systems'...
- Tags: Health Care, Scottish Health Authority, Health Authority, Service Level Management, It Services, Vertical Industries, Benefits, Healthcare, It Operations, It service Management, Enterprise Software, Software, Human Resources
- Case studies
- Scottish Government Transforms Human Resources Through Shared Services and Best Practices
- Scottish Government wanted to enforce best-practice Human Resources HR processes for 8,000 core employees and 1,700 contractors and staff seconded from government-related agencies and other public bodies as part of the eHR transformation program and standardize processes while giving employees greater control over day-to-day HR issues and longer-term career development....
- Tags: Human Resources, Oracle Corp., Agency, Best Practice, Government
- Case studies 2008-06-01
- Customizing Vista's Taskbar and Start Menu
- win xpwidows development
- Tags: hooshangjs@...
- Discussion threads 2007-01-19
- Scottish and Southern Energy (SSE) Improves Meterline Service With Avaya Interactive Response and Sabio Voice Self-Service Deployment
- Scottish and Southern Energy SSE is one of the largest utility providers in the United Kingdom, with operations throughout England, Scotland and Wales. The challenge was to increase number of customers using SSE's Meterline self-service application, as well as to improve the customer experience. As a solution the company deployed...
- Tags: Avaya Inc., Speech Recognition, Emerging Technologies
- Case studies
- deploying software
- Am using widows server 2000 and a want to deploycorel draw to three machine in the same group called designers running on windows xp.I have tried but it's not working.please can someone please help methanks
- Tags: Microsoft Windows XP, bmuraguri@..., software
- Discussion threads 2007-07-31
- Royal Scottish Academy of Music and Drama Applauds the Performance of 3Com Enterprise Networks
- One of the world's most prestigious schools for the performing arts and with the Royal Patronage of HRH the Prince of Wales, the Royal Scottish Academy of Music and Drama RSAMD has integrated computer networking into almost every course. RSAMD's network had begun to fail to support activities. Comprised mostly...
- Tags: Performance, Network, 3Com Corp., Enterprise Network, Cisco Systems Inc., Music, RSAMD, Leadership, Networking, Management
- Case studies
- This is new! ...My browser has developed a 'drop down'.
- Whenever I 'hover' over a TR title I get what would be a drop-down dialogue box like a shell window EXCEPT this window is just 1 pixel wide!!!A single pixel wide but about 4 text lines deep.Can't seem to get rid of it - it doesn't bother me other than...
- Tags: Web browsers, Construction, Old Mycroft, Web browser
- Discussion threads 2007-07-08
- modifying a system folder in XP Home
- I have a customer who's X initialized the laptop that is now hers. She would like to rename and better yet delete the user name for that folder. But when deletion was tried at the simple Explorer level she gets "[User Name] is a widows system folder
- Tags: deleting system folder for an initial xp home user., windows, it-zeke@..., administrator, Microsoft Windows XP, Microsoft Windows XP Home Edition, password
- Discussion threads 2006-11-14
- how to enable the task manager in windows xp
- plz help me a virus was caught to my pc it is teeling taskmanger was enabled my administrator it is not opening msconfig,regedit also how to enable my task manager in widows xp
- Tags: klyn_ak@..., Microsoft Windows XP
- Discussion threads 2007-09-04
- Celtic Elf WP (zip)
- Our pretty little elf is all dressed up in her Scottish Clan Tartan. Complete with Sporran waist pouch and Sgian Duhb little dagger. This download ZIP file includes both 1024x768 and 800x600 original, high quality, high color wallpapers.
- Tags: Quality, Wallpaper
- Software downloads 2006-01-26
- Portrait of the Borders Screensaver (exe)
- Screensaver featuring images from the latest book from award winning UK photographer Jason Friend. This screensaver features 11 images from the Scottish Borders region of Scotland, United Kingdom.This version is the first release on CNET Download.com.
- Tags: Screensaver, Borders Books & Music, Image, Jason Friend Photography
- Software downloads 2008-05-16
- Dark Passage (zip)
- Our pretty little elf is in a dark passage, all dressed up in her Scottish Clan Tartan. Complete with Sporran waist pouch and Sgian Duhb little dagger. This download zip file includes both 1024x768 and 800x600 original, high quality, high color wallpapers.
- Tags: Passage
- Software downloads 2006-01-25
- Fairway Solitaire (exe)
- Pull out your clubs (and your diamonds, hearts and spades) and enjoy a round of Fairway Solitaire! This exciting new card game includes 70 unique courses in locations ranging from exotic forests to Scottish highlands. Choose your golfer and experience realistic golf commentary, hilarious wild shot cards, and three fun...
- Tags: Games, Personal Technology
- Software downloads 2008-01-11
- Start up problems
- I am running Widows XP Home edition and some times when I start up the computer I get a dialogue box telling me that the computer is locked and asking me for a username and a password. I do not remember setting it up this way. When I try to...
- Tags: disk
- Discussion threads 2006-09-05
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