Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- Inventory and Production (zip)
- PMS Inventory and Production 'Standard' is a powerful platform for inventory control, order management, manufacturing, and integrated accounts. Improve your productivity with sales order management, stock reservation, production, purchasing and shipping control. This application is multi user and multi-currency. Use Administrator/Administrator as the username/password combination. Version 3.1 includes additional procedures,...
- Tags: Schiehallion Technical Services, Order Management
- Software downloads 2008-01-10
- Inventory and Production Pro (zip)
- PMS Inventory and Production Pro is a industrial strength platform for inventory and production. It provides powerful business automation, comprehensive sales order management and production and purchasing control with integrated accounts for a wide range of business areas. The Pro version also includes additional functions like vendor stock management (consignment...
- Tags: Schiehallion Technical Services, Stock, ImageSkill, Investment, Finance
- Software downloads 2008-01-10
Additional Resources
- Understanding Metro Ethernet Forum Standards for Services
- One of the highest priorities for the Metro Ethernet Forum MEF has been the establishment of standards for Ethernet services. These standards will allow subscribers to successfully plan and integrate Ethernet services into their overall networks - and to be able to do so with services from more than one...
- Tags: Metro Ethernet, Standards, Ethernet, Network Technology, Networking
- White papers 2005-01-01
- U.K. Council Improves Problem Resolution With New Technical-Support Agreement
- The Hampshire County Council HCC IT team operates an enterprise-scale environment for 20,000 users and provides outsourced services to other local government organisations. In 2005, the council decided to terminate the contract with its existing support provider to improve problem resolution and receive proactive technical backup. The council purchased Microsoft...
- Tags: Problem Resolution, Council, Account Management, Microsoft Corp., Hampshire County Council IT Team, Sales Channel, Sales Force Management, Outsourcing, Sales, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies
- White Paper - Technical Support Services
- In today's competitive business and technology-oriented environment, the need for customer support is rising. The one thing that differentiates an organization from its competitors is the level and quality of customer service provided. Technical support is one service under Customer Interaction services, which requires technical knowledge, and business communication skills....
- Tags: Support Services, 24/7 Customer, Business Process Outsourcing (BPO), It Services, Outsourcing, Product Marketing, Customer Relationship Management (CRM), Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Marketing, Enterprise Software, Software, Management
- White papers 2004-10-19
- Bandwidth Profiles for Ethernet Services
- This paper provides a comprehensive technical overview of bandwidth profiles for Ethernet services, based on the work of the Metro Ethernet Forum MEF Technical Committee. The paper is intended to help buyers, users, providers of Ethernet services, and equipment and semiconductor vendors understand the various types, characteristics and usage of...
- Tags: Bandwidth, Metro Ethernet, Metro Ethernet Forum, Ethernet, Networking
- White papers 2004-11-04
- How to Secure Internet Telephony Media With SRTP and SDP
- This technical white paper is a practical guide for applying SRTP to voice, fax, and other IP telephony media. It is intended for engineers and gives an overview of IP telephony security and technical fundamentals of SRTP. Network administrators can use this paper to learn how to configure SRTP and...
- Tags: Telephony, Media, IP Telephony, VOIP, Telecommunications, Security, Networking
- White papers
- Requirements Process for SOA Projects, Part 3: Gathering Requirements for Ongoing SOA Services Usage
- When the enterprise has a collection of Service-Oriented Architecture SOA services, the requirements-gathering process can be challenging. How does one handle it when a business unit requests the same services as another group? Find out how to best capture and document multiple requirements from diverse groups. The first paper in...
- Tags: SOA, Requirement, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software
- White papers 2007-01-16
- Are Managed Services Right for Your Business
- Managed services delivered by a service provider are an increasingly popular and preferred alternative to internal management of network-based services. This paper explains when managed services are beneficial, how managed services reduce costs, and factors to consider when choosing a managed services provider. Managed services generally include software, hardware, and...
- Tags: Managed Services, It Services
- White papers 2007-01-29
- the role of techical role & responsi
- Hi, What is the role and responsibility of:Technical person as pre-sales?Technical person as Implementation?technical person as Support?ThanksIn answer:1: To assist the salesperson with technical issues, questions and concerns on the product being sold.2: To install the technical solution.3: To provide the client assistance in resolving technical issues.From my view:Pre-sales: Engineering...
- Tags: Technical, Implementation
- Q&A 2006-02-23
- CIBER Provides SWPA With Wide Variety of Technical and Professional Support Services
- Southwestern Power Administration SWPA is an agency of the U.S. Department of Energy responsible for marketing the hydroelectric power produced at 24 U.S. Army Corps of Engineers multipurpose dams. SWPA's IT support requirements involved a wide variety of technical services, including systems analysis, design, and programming; software/hardware implementation; computer system...
- Tags: Support Services, CIBER, SWPA, LANs, It Services, Productivity, Network Technology, Networking
- Case studies
- Should We Compare Web and Grid Services?
- Earlier work in the areas of Service-Oriented Architecture SOA and Grid computing resulted in the Open Grid Services Infrastructure OGSI specification, which defined Grid services as an extension of Web services. As a result, people often try to understand the relationship between Grid and Web services or even compare between...
- Tags: Web, Iowa State University, Web Service, Service-Oriented Architecture (SOA), Web Services, Channel Management, Enterprise Software, Software, Marketing
- White papers 2005-09-30
- When a Leading Software Company Needed Technical Writing for Their Online Game Site They Turned to the Experts at VMC
- The client, a leader in software, services, and Internet technologies required technical writing and editing expertise for their online game site. Since the client needed to focus on its core business they looked to VMC to offer technical writing and project management solutions. VMC is a project management and technology...
- Tags: Software, Online Game, VMC, Games, Tools & Techniques, Project Management, Strategy, Personal Technology, Management, It Operations, It service Management
- Case studies 2007-09-06
- Oracle Content Services 10g Web Services: Technical Paper
- The Oracle Content Services 10g Web Services provide a means for third-party applications to leverage advanced document and record management capabilities in their own application. The Web Services can be used to simply integrate applications, or to build complete custom applications using the Oracle Content Services 10g framework, in a...
- Tags: Web, Oracle Corp., Web Service, Web Services, Enterprise Software, Software
- White papers 2005-09-01
- German Service Provider Realises Return on Investment With Direct Technical Support
- Beiersdorf Shared Services BSS is the in-house IT service provider at Beiersdorf Group, an international skin and beauty company headquartered in Germany. Responsible for managing business-critical services and products throughout the global organisation, BSS needed to ensure these were operating effectively without disrupting business. As an extensive user of Microsoft...
- Tags: ROI, Microsoft Corp., Beiersdorf Shared Services, Roi/Tco, Business Services, Finance, Managerial Accounting
- Case studies 2007-09-01
- Improving the Technical Edge of Telecom Italia Mobile, Italy's Leading GPRS Provider
- The challenge was to reinforce the market leadership of Telecom Italia Mobile SpA General Packet Radio Services GPRS), satisfying different and innovative customer requests, with an improved quality of service that meets customer expectations. IBM Global Services - Integrated Technology Services ITS and the IBM Wireless team - developed a...
- Tags: Telecom Italia, Mobile, GPRS, IBM Corp., Cellular Phones, Consumer Electronics, Personal Technology
- Case studies
- CDBI Report-Service Oriented Architecture: An Introduction for Managers
- A key part of any organization's transformation program is to reorganize information resources into substantially independent, reusable services that create an inherently adaptable environment. Business and technical services may be published using open, standard protocols that create self describing services that can be used independently of the underlying technology. Technical...
- Tags: Independence, Service, IBM Corp., Service-Oriented Architecture (SOA), Strategic Planning, Operational Planning, Strategy, Web Services, Enterprise Software, Software, Management, Business Operations
- White papers
- Aspose.Newsletter September edition with technical tip for page orientation
- Aspose publishes September 2007 Newsletter for .NET & Java programmers with introductory information about our spotlight product: Aspose.BarCode for Reporting Services. We will also look at the new and exciting features of Aspose.Words for Reporting Services, Aspose.Network, Aspose.Pdf, Aspose.Words and Aspose.Pdf.Kit. This month’s Technical-Tip demonstrates how you can customize the...
- Tags: aspose_seo, Aspose, Aspose.Word, Reporting Services
- Discussion threads 2007-09-03
- A Technical Analysis of Wi-Fi and WiMAX as Alternatives for Implementing Last-Mile Wireless Broadband Services
- This webcast explains the technical differences between revisions of 802.11 and 802.16 and their application as alternatives for implementing last-mile wireless broadband services. The webcast describes the technology and reviews the standards associated with various usage models. Several wireless broadband deployment solutions, scenarios and their merits, including their challenges are...
- Tags: Webcast, WiMAX, Analysis, Wireless Broadband, Wireless, Broadband Internet, Wi-Fi, Telecommunications
- Webcasts
- Best Practices for Remote Support and Services
- "We offer consumers and small business a simple, convenient, secure support option and they love it--we have an unheard of 94% satisfaction score." --CEO Ted Werth, PlumChoice Online PC Services How can small businesses effectively provide clients with systems-critical support and services without wasting valuable time...
- Tags: Citrix Systems Inc., Small Business, Remote Support, Best Practice, Remote Administration
- Case studies 2006-05-25
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