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- Avaya Case Study: Banco Santander Chile
- Banco Santander Chile BSC, a part of the Santander Group, is the largest bank in Chile. Banco Santander is committed to offering personalized and excellent attention to its clients. The company is constantly looking for ways to improve and leverage their high levels of service to grow their leadership in...
- Tags: Avaya Inc.
- Case studies
- Portugal's Banco Santander Totta Gets to Know Its Customers Even Better With SAS
- In the banking world, the challenge of getting to know customers has grown increasingly difficult as ATMs and online services replace traditional face-to-face transactions in branch offices. And for larger banks, such as Portugal's Banco Santander Totta, the volume of customers and transactions compounds the problem. But with SAS Customer...
- Tags: SAS Institute
- Case studies
- Avaya Case Study: Telefutura
- Telefutura is one of Brazil's five largest contact centers. Operational excellence, initiative and dedication to building strong client relationships differentiate Telefutura in its market segment. Telefutura wanted a platform that would enable its contact centers to take full advantage of Internet Protocol IP telephony, so that it could maximize efficiency...
- Tags: Contact Center, Avaya Inc., Telefutura, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Case studies
- Venezuelan Bank Saves $3 Million Per Year With a More Efficient Claims Management Process
- A leading provider of financial services in Venezuela, Banco de Venezuela, a subsidiary of Spain's Grupo Santander, provides a full range of banking services to more than 2 million customers. The bank wanted to improve the time to resolve customer claims and address new regulatory requirements designed to regulate customer...
- Tags: Venezuela, Bank, Microsoft Corp., Venezuelan Bank, Banking, Financial Services
- Case studies
- acleary
- I have a network group in Cleveland, controoled by the home group in Conneticut. The group is required to change passwords every 30 days. The group just moved locations. The group is tried to Conneticut by Cisco Pix Router. Each time they change passwords, the Cleveland group loses the ability...
- Tags: Printers, acleary@..., Conneticut
- Discussion threads 2007-09-04
- Administrators group vs Domain Admins group
- Hi, I am just learning windows 2003 Active Directory. What's the difference b/t Administrators group in BuiltIn and Domain Admins group in Users.ThanksWait till you get to the Enterprise Admin Groupthe administrators group is installed wh
- Tags: administrator, domain, local machine, Mehuls@..., networking, security
- Discussion threads 2006-11-01
- Leading Bank Reduces Data Center System Administration Costs by 50 Percent and Improves Delivery of Customer Services With Sun Enterprise Consolidation Solution
- Banco Santander Santiago grew out of the merger of two of Chile's most successful banks to become the country's largest financial institution and a leading Latin American bank. They needed to cost-effectively consolidate and manage critical data center applications while ensuring that the growing customer base had uninterrupted access to...
- Tags: Bank, Customer Service, Data Center, Sun Microsystems Inc., Data Centers, Financial Services, Storage, Hardware, Data Management
- Case studies
- Permissions denied for everyone group
- Hello,Is there anyway to get access to a folder that was denied full permissions to the "Everyone" group.Seeing as the administrator account is also part of the Everyone group I can no longer get access to this folder no matter who tries to open it and can't change permissions either.Any...
- Tags: dean.catterson@..., permission
- Discussion threads 2007-03-21
- Group Explorer (exe)
- Group Explorer is mathematical visualization software for the abstract algebra classroom. It helps the user visualize group theory, builds students' intuition, and enables experimentation with groups. Each picture of a group is very interactive. Study properties of the group by reorganizing or highlighting a diagram. Save views to use in...
- Tags: Group, Nathan Carter
- Software downloads 2008-01-11
- Weathering Tumultuous Hurricane Season With Disaster Recovery Solution From Symantec and Juniper
- Banco Santander Central Hispano is one of the 10 largest banks in the world. With its Miami data center located in the path of hurricanes, the bank requires a reliable disaster recovery plan. Replacing an inefficient and risky process using archive tapes and air couriers, an integrated solution based on...
- Tags: Bank, Symantec Corp., Juniper Networks Inc., Banco Santander Central Hispano, Disaster Recovery, Data Centers, Data Management, Storage, Hardware
- Case studies
- Address Book in Active Directory on Exchange 2003
- Is it possible to hide a user name in a global distrubution email group while that user is still being able receive email sent to that group?OR, can the group be locked down so when a user expands the list of this group, a member of that group cannot be...
- Tags: coolbreeze74@..., windows, security, e-mail, Microsoft Exchange Server 2003, Microsoft Windows Active Directory
- Discussion threads 2007-02-05
- Query-Based Distribution Groups
- A query-based distribution group is a new additional type of distribution group in Exchange 2003. This new type of distribution group provides the same functionality as a standard distribution group; however, instead of specifying static user memberships, a query-based distribution group allows a person to use an LDAP query to...
- Tags: Distribution Group, LDAP, Directory Services, E-mail Servers, Workforce Management, Memory, Enterprise Software, Software, Human Resources, Semiconductors, Hardware, Components
- White papers 2004-07-20
- West Group and the Noosh Collaboration Service
- West Group is the leading provider of e-information and solutions to the U.S. legal market. In 1999, West Group was actively searching for an e-commerce solution to help streamline its processes. After West Group made the decision to team with Noosh, they wasted no time in getting their suppliers on...
- Tags: Collaboration, Noosh Inc., West Group, Web Technology, Channel Management, Workforce Management, E-business/E-Commerce, Marketing, Human Resources, Internet
- Case studies
- Group Policy 1.5: Doing More With Group Policy and the GPMC - Level 200
- Since its introduction, the freely-downloadable Group Policy Management Console has had a significant impact on the Group Policy environment. It provides various groups of features, some of which were designed for managing Windows 2000 domains and others for Windows Server 2003. This session explores the GPMC, and what it has...
- Tags: Group Policy, Microsoft Group Policy Management Console
- Webcasts
- Group Scheduling With BMC CONTROL-M
- The presenter of this webcast presents and discusses the Group Scheduling functionality within the BMC CONTROL-M Solution. Group scheduling provides BMC CONTROL-M users the capabilities of defining group shells that contain common settings for the jobs contained within the group.
- Tags: BMC Software Inc., BMC CONTROL-M, Group Scheduling, It Management, It service Management
- Webcasts
- MSProject Server-Resources by Group view
- I'm trying to determine who all the task managers are in our MSPS installation. We created a group called Project Managers and with few exceptions, people in that group are task managers (per Collaborate >> Publish >> Republish >> [checkbox] Become the manager for these assignments). I can find the...
- Tags: Group
- Q&A 2006-07-14
- Maximizing Active Directory with Group Policies
- This webcast helps in implementing group policy of Active Directory and also in understanding the impact of existing default Group Policies. It also examines critical group policies for improving security and critical group policies for reducing support costs.
- Tags: Group Policy, Microsoft Windows Active Directory
- Webcasts
- Group Policy Changes in Vista
- As a Microsoft Most Valuable Professional MVP in the area of Group Policy, it is always nice to see new Group Policy related changes, enhancements, and features from Microsoft. With the imminent release of Microsoft's newest operating system, Vista, on the horizon, Microsoft is gearing up to deliver some more...
- Tags: Group Policy, Microsoft Windows Vista, Microsoft Corp.
- White papers 2006-06-14
- user privilages
- I have two groups of users that need to be able to install programs and use active x quite frequently, is there anyway to give them the ability to install programs without adding them to the domain admins group.I am running Small Business Server 2003Make them local adminsCan you just...
- Tags: Domain Admin, Domain
- Discussion threads 2006-01-18
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