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- How Information Builders Gives Clients the Skills Needed to Achieve ROI
- If a company's customers lack the skills to achieve ROI from the deployment of a technology solution, it's a losing proposition for both the buyer and the seller. In today's tight technology market, where the need to demonstrate ROI is a prerequisite of every sale, smart solutions providers are assuming...
- Tags: Information Builders, ROI, Brainbench, Roi/Tco, Finance, Managerial Accounting
- Case studies
- 1000th NHS Trainer Achieves TAP Qualification
- The Training Foundation is involved in creation and continuous development of TAP Delivery Skills Refresher course. Current work on National Occupational Standards for Health Informatics staff reinforces the need for competence-based professional qualifications which provide the skills needed in the workplace. The TAP Certificate in Training Delivery skills, awarded following...
- Tags: Training, Qualification, Training Foundation, Workforce Management, Human Resources
- Case studies
- Developing an Effective Sales Process for the Enterprise
- In an increasingly complex and competitive marketplace, managing the sales process is a critical success factor in the consistent achievement of revenue goals. Senior sales executives and management teams that implement standardized sales processes and reinforce best practices will increase pipeline visibility, sales execution, and overall performance, leading to more...
- Tags: Sales Strategy, Sales Force Management, Sales
- White papers 2004-02-01
- Understand Assessment Strategies
- Assessing students has been a part of the teacher's job since the opening of the very first schoolhouse. However, assessment today is very different from the assessment that happened in one-room schools on the prairie. Today, most educators would agree that assessment is, for better or worse, not only how...
- Tags: Assessment, Recruitment & Selection, Strategy, Human Resources, Workforce Management, Management
- White papers 2007-12-01
- Understanding Power Factor, Crest Factor, and Surge Factor
- The terms Power Factor, Crest Factor, and Surge Factor refer to completely different and unrelated phenomena. These characteristics are often specified for UPS systems, and customers will sometimes place them in specifications. Most UPS systems today have sufficient Crest Factor and Surge Factor to meet virtually any requirement in a...
- Tags: United Parcel Service Of America Inc., American Power Conversion Corp., Specification, Data Centers, Storage, Hardware, Data Management
- White papers 2003-01-01
- Administrative Service Provider TOTALadmin Uses Captaris Workflow to Turn 20 Years of Intellectual Property Into Corporate Assets
- TOTALadmin offers a business model of professional management, consulting services and products that incorporates an automated IT assessment model. One of the first areas TOTALadmin chose to automate through workflow was that of Information Technology. The knowledge regarding completing an assessment and producing a report based on the information gathered...
- Tags: Asset, Information Technology, Captaris Inc., Workflow, TOTALadmin, Intellectual Property, Process Improvement, Strategy, Research & Development, Business Operations, Quality, Management
- Case studies
- 1,000th NHS Trainer Achieves TAP Qualification
- When Chantal Brookes, a trainer from the Heart of England NHS Foundation Trust, was awarded a TAP Certificate in Training Delivery Skills on 25 April, she became the 1,000th person working for the English NHS to have achieved a qualification within the Trainer Assessment Programme TAP since its launch in...
- Tags: Training, Workforce Management, Human Resources
- Case studies
- Training Center Performs Skills Assessment, Saves Healthcare Provider U.S.$75,000
- In preparation for a large-scale desktop migration to the Microsoft Windows XP Professional operating system, a large healthcare provider wanted to ensure that its help-desk personnel had the knowledge necessary to resolve potential user questions and provide superior support to its staff. Not sure where to start, it turned to...
- Tags: Health Care Company, Health Care, Training, Training Center, Help Desk, Call Centers, Vertical Industries, Benefits, Healthcare, It Operations, Enterprise Software, Software, Human Resources
- Case studies
- Network Administrator skills assessment test
- This series of tests can help IT managers gauge how a job candidate for a net admin position will handle typical IT situations. The tests can also help you determine the skills sets each applicant brings to the table.
- Tags: Job, TechRepublic Inc., Recruitment & Selection, Human Resources, Workforce Management
- Download resources 2002-05-21
- How One Healthcare Organization Uses Objective Metrics to Improve Project Management
- In 2003, Anthem Blue Cross and Blue Shield, one of the nation's leading health care benefits companies, set out to identify, quantify, and improve the skills of its associates who manage vital projects. To maintain their position as a leader in the health care industry, Anthem Blue Cross and Blue...
- Tags: Blue Cross Blue Shield, Health Care, Brainbench, Project Management, Vertical Industries, Tools & Techniques, Benefits, Healthcare, Strategy, It Operations, It service Management, Enterprise Software, Software, Management, Human Resources
- Case studies
- Turning Sales Prospects - Through Process - Into Profits: Technology Making Sales More Profitable by Automating Best Practice
- Selling and technology are not mutually exclusive and the most successful sales-focussed organisations find that the appropriate use of technology, complimentary to their sales-people's skills yields excellent results and year on year growth. To stay ahead of competitors and increase sales revenues, companies must look to improve their sales processes...
- Tags: Best Practice, Sales Process, Sales Strategy, Sales Force Management, Sales
- White papers 2006-02-23
- Probably the Best Internet Sales in the World!
- In connection with the analysis of the objectives of an e-commerce solution at Carlsberg, they established that the most important factor is enhanced customer loyalty and satisfaction. Gaining a broader knowledge and competency base via Internet sales came in second, since this will provide the company with an entirely new...
- Tags: SAP AG, E-business, SAP Internet Sales, Internet, Web Technology, E-business/E-Commerce
- Case studies
- Achieving Quality and Scale in Online Education Through Transformative Assessment: A Case Study
- This study demonstrates how current theories of transformative assessment, coupled with research on online education, may be used to create a framework for transformative assessment of online programs; the potential of transformative assessment for contributing to the development of scalability and quality of online education programs; and how the powerful...
- Tags: Education, Assessment
- Case studies
- Designing Assessment Tools in a Service Oriented Architecture
- Assessment is an important component of formal learning, and Computer Assisted Assessment CAA is a well established component of most online learning. However, technical issues such as interoperability and security, and pedagogic reservations as to its effectiveness still remain barriers to the uptake of CAA. This paper examines a number...
- Tags: Assessment, SOA, Tool, Service-Oriented Architecture (SOA), Productivity, Web Services, E-learning, Middleware, Enterprise Software, Software
- White papers 2005-06-06
- Integrating Risk Assessment into the Enterprise Information Management Strategy
- The two main influences on the validity of risk assessment results lie in the quality of the data that are input into the system, and the quality and execution of the risk model that is used to generate the results. Supporting the risk assessment process through implementation of the information...
- Tags: Risk Assessment, Enterprise Information Management, Tools & Techniques, Strategy, Security, Management
- White papers
- Towards a Service Based Architecture for Assessment
- In this paper, the authors propose the outline of a service based architecture for bringing assessment techniques to open e-learning environments. The authors first describe a use case scenario for a generic assessment framework offering personalized assessment generation and then present its basic architecture as part of the Personal Reader...
- Tags: Use Case, Architecture
- White papers 2005-08-30
- Skills Assessment and Customized Training for Help Desk Staff Save Time and Money
- Getronics HelpYouDesk, located in Berlin, Germany, is the customer service and support center for Getronics Deutschland, a provider of information and communication technology. Because the service center wanted to have 30 employees earn the Microsoft Certified Desktop Support Technician MCDST certification, it turned to the campus, an IT training firm....
- Tags: Getronics, Customized Training, Microsoft Corp., Campus, Help Desk, Productivity, Call Centers, Strategy, It Operations, Management
- Case studies
- Home Video Visual Quality Assessment With Spatio-Temporal Factors
- Compared with the video programs taken by professionals, home videos are always with low quality content resulted from non-professional capture skills. This paper presents a novel spatio-temporal quality assessment scheme in terms of low-level content features for home videos. In contrast to existing frame-level-based quality assessment approaches, a type of...
- Tags: Home Video, Video, Quality Assessment, Corporate Communications, Marketing
- White papers 2007-03-02
- Download these skills assessment tools to help identify and fill gaps
- Assessing employees' skill levels is how you gauge where they need some help. Providing the training to compensate for skills gaps strengthens individuals as well as helps build a team's collective skills. This download can help you start your own plan.TechRepublic columnist Mike Sisco believes that many IT managers miss...
- Tags: Workforce management, tool, Dana Norton, training, team
- Technical articles 2002-05-02
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