19 Resources for

salesforce.com appexchange

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Altium Creates and Deploys Six Critical Business Applications in Just Four Weeks With Unlimited Edition and the AppExchange Platform: Altium Limited, a leading developer of electronics design software, had just four weeks to get ready for its next peak business period. And although AltiumOne - the company's existing homegrown system - normally performed adequately, the last peak period showed that it could not scale to meet the company's increased...; Tags: Salesforce.com Inc., Altium Ltd., Business Application, Salesforce.com AppExchange, Sales Force Management, Sales; Case studies
MedicalDispatch Closes Sales Leads Faster With AppExchange Mobile: MedicalDispatch is a computer-aided dispatching software product specifically designed to handle the business and operations management needs of commercial ambulance providers, EMS units, and wheelchair van service organizations. With wireless service still spotty in many areas, users would often lose the signal while in the middle of a search -...; Tags: Salesforce.com Inc., Mobile, Salesforce.com AppExchange, MedicalDispatch, Sales Force Management, Sales; Case studies
RiskMetrics Integrates and Customizes CRM to Tap Into Low-Cost Sales Opportunities: The operation of RiskMetrics Group's business spans many processes and related systems. And, as is the case with many companies, the effectiveness of those processes is key to generating value for the business by both creating new opportunities and improving productivity. In selecting Salesforce as the company's Customer Relationship Management...; Tags: Salesforce.com Inc., Salesforce.com AppExchange, CRM, RiskMetrics, Sales Force Management, Sales; Case studies
The AppExchange Drives Success at Greyhound Canada Transportation: The courier division of Greyhound Canada Transportation Corporation, Greyhound Courier Express (GCX), needed to improve the visibility of customer information throughout the organization. Sales representatives - some with as many as 3,000 clients - relied upon paper-based day planners and stand-alone contact management tools. The company sought a comprehensive CRM...; Tags: Salesforce.com Inc., Salesforce.com AppExchange, Sales Force Management, Sales; Case studies
BakBone Upgrades to Unlimited Edition Worldwide; Cuts Costs While Driving Compliance: BakBone Software, a global provider of data protection software, is using the AppExchange on-demand platform to create, deploy and manage three new applications critical to running its business. AppExchange has enabled BakBone to dramatically extend the value of its salesforce.com deployment by allowing it to build and run on-demand applications...; Tags: Salesforce.com Inc., Compliance, On-demand, BakBone Software, Salesforce.com AppExchange, Sales Force Management, Sales; Case studies

American Home Shield Leverages AppExchange for Customizations, Integrations, and New Applications: American Home Shield, the nation's leading home warranty company wanted a common CRM solution for all of its sales representatives. Sales reps were managing their own contacts and customers with individual contact management tools, which meant the company lost valuable relationship history every time a rep left. Company management needed...; Tags: Salesforce.com Inc., Customization, Salesforce.com AppExchange, Integration, Sales Force Management, Sales Strategy, Sales; Case studies
Polycom Improves Sales Forecast Accuracy to Within 2% and Reduces Approval Costs 75% With Salesforce and the AppExchange: Polycom relied on a proprietary system for gathering forecast data, but the system was unable to provide what the growing company needed: instantaneous, real-time information that was integrated with various lines of business and the channel. With the help of salesforce.com Professional Services, Polycom deployed Salesforce globally, gaining companywide visibility...; Tags: Salesforce.com Inc., Sales Forecast, Salesforce.com AppExchange, Polycom Inc., Sales Force Management, Sales Strategy, Sales; Case studies
SanofiPasteur MSD Improves Sales Health With Salesforce SFA and AppExchange Builder: Vaccines have the power to make life-threatening diseases a thing of the past. To deliver its range of vaccines for diseases like whooping cough, cholera, and polio as cost-effectively as possible, SanofiPasteur MSD, the UK-based specialist vaccines business of sanofi-aventis Group, needed to overcome its reliance on an outdated internal...; Tags: Salesforce.com Inc., Vaccine, SFA, Salesforce.com AppExchange, SanofiPasteur MSD, Sales Force Automation (SFA), Sales Force Management, Sales Strategy, Customer Relationship Management (CRM), Healthcare, Enterprise Software, Software, Sales; Case studies
Pharmion Boosts Sales Productivity and Marketplace Intelligence With AppExchange Mobile: Pharmion Corp. is a global pharmaceutical company focused on licensing, developing, and commercializing therapeutic products for the treatment of hematology and oncology patients. Pharmion's 100-plus sales representatives used a homegrown system to track their physician customers. The system required representatives to carry a heavy laptop from call to call -...; Tags: Salesforce.com Inc., Mobile, Salesforce.com AppExchange, Sales Representative, Pharmion Corp., Sales Strategy, Sales Force Management, Sales; Case studies
Convio Extends CRM With Salesforce Service & Support; AppExchange Customization Automates Key Processes: Convio, Inc., a leading provider of on-demand software and services to help nonprofit organizations use the Internet for driving fundraising, advocacy and other forms of support, used separate applications for managing prospect and customer information, and communication between the teams was not optimized. The company has added Salesforce Service &...; Tags: Salesforce.com Inc., Convio, Customization, Salesforce.com AppExchange, CRM, Sales Force Management, Sales; Case studies
ScreenDreamer's Salesforce Implementation Streamlines Customer Service and Increases Up-Sell/Cross-Sell Revenues by 50-75%: ScreenDreamer, the largest Internet marketing firm for REALTORS in the Delaware Valley, is using AppExchange Builder to customize, create, deploy and manage a number of new business critical applications. AppExchange Builder, the customization tool using the AppExchange platform, has enabled ScreenDreamer to dramatically extend the value of its salesforce.com deployment...; Tags: Revenue, Salesforce.com Inc., Customer Service, On-demand, Salesforce.com AppExchange, ScreenDreamer, Sales Force Management, Sales; Case studies
RadiSys Downloads 11 Custom Applications From the AppExchange to Create Extended CRM Solution: RadiSys Corporation (RadiSys), the leading provider of advanced embedded solutions for the communications networking and commercial systems markets, has selected salesforce.com CRM solutions and is leveraging applications from salesforce.com's AppExchange directory to develop an integrated enterprise-wide solution for its data management and business planning needs. AppExchange unites all of RadiSys'...; Tags: Salesforce.com Inc., Custom Application, CRM Solution, RadiSys Corp., Salesforce.com AppExchange, CRM, Sales Force Management, Sales; Case studies
DoubleClick Uses AppExchange Platform to Create One-Stop CRM Solution: DoubleClick, the New York-based global Internet marketing technology company, knows marketing and sales. And it knows hosted solutions. After all, DoubleClick jumped into Internet-based marketing in 1996 as a pioneer in digital multichannel marketing and sells its own suite of hosted solutions for media planning and buying, campaign management, and...; Tags: Salesforce.com Inc., CRM Solution, DoubleClick Inc., Salesforce.com AppExchange, CRM, Sales Force Management, Marketing Research, Internet, Sales Strategy, Enterprise Software, Sales, Marketing, Software; Case studies
The Phoenix Companies Taps Into AppExchange to Build Applications That Boost Sales and Reduce IT Requirements: The Phoenix Companies, Inc., a leading provider of life insurance, annuity and asset management products, evaluated several leading CRM products, including vertical financial services solutions, and decided that Salesforce SFA offered the flexibility, user-friendliness, connectivity and customization ability to meet its business needs. With AppExchange platform, Phoenix was able to...; Tags: Salesforce.com Inc., Phoenix Technologies, Information Technology, Life Insurance, Salesforce.com AppExchange, Sales Force Management, Insurance, Asset Management, Financial Planning, Sales, Business Operations, Corporate Insurance, Operational Planning, Finance; Case studies
Stratus Uses the AppExchange API to Integrate Salesforce and Oracle Financials On Time and Under Budget: Stratus, a Maynard, Massachusetts-based firm that has produced enterprise servers and provided system integration and other consulting services for organizations such as 911 dispatch centers, police and fire departments, stock exchanges, airline operations, and manufacturing firms. In June 2004, a small engineering team set out to implement a new CRM...; Tags: Salesforce.com Inc., Stratus Technologies, Oracle Corp., Financial, Oracle Financials, API, Salesforce.com AppExchange, Sales Force Management, Sales; Case studies
AppExchange Customization, Salesforce Service & Support Help Cottingham & Butler Unify Business Units, Manage Leads, and Serve Diverse Customer Base: Cottingham & Butler, an insurance broker of employee benefits and risk management services, wanted to overcome the inefficiencies of each representatives maintaining his or her own lead lists in Microsoft Excel. With no centralized CRM system, duplicated leads sometimes received uncoordinated prospecting from sales representatives. The company also wanted to...; Tags: Salesforce.com Inc., CRM System, Customization, Salesforce.com AppExchange, Sales Force Management, Financial Planning, Customer Relationship Management (CRM), Enterprise Software, Sales, Finance, Software; Case studies
FFF Creates Real-Time Customer Communications With AppExchange Mobile: With a large sales force working across four different time zones, FFF Enterprises' processes for staying in touch with customers were labor- and time-intensive. FFF's three "Touch point" groups for customers - field reps, sales development reps, and the customer care team - all needed to work collaboratively and stay...; Tags: Salesforce.com Inc., Mobile, Salesforce.com AppExchange, FFF, FFF Enterprises, Sales Force Management, Sales Strategy, Advertising & Promotion, Sales, Marketing; Case studies
DemandTools for AppExchange (zip): DemandTools is a suite of 32bit application modules to control, standardize, and manipulate Salesforce.com CRM data. Our products work in both the professional and enterprise versions of Salesforce.com Our clients use the DemandTools nearly everyday to make mass changes, duplicate, insert, import thousands of records everyday via the CRM vendors...; Tags: Salesforce.com Inc., Salesforce.com AppExchange, CRM, DemandTools, Sales Force Management, Customer Relationship Management (CRM), Sales, Enterprise Software, Software; Software downloads 2006-01-26
Creating Applications With the AppExchange Platform: AppExchange from salesforce.com is a service that lets companies create, customize, integrate, and share on-demand applications over the Internet - all without needing to purchase or install software. The service is comprised of two main parts: the AppExchange directory, an online marketplace for sharing on-demand applications, and the AppExchange platform...; Tags: Salesforce.com Inc., On-demand, Service, Salesforce.com AppExchange, CRM, Sales Force Management, Sales; White papers 2005-12-14

Additional Resources

Innovex Finds a Custom CRM Cure for Its Data Collection Ills: Many of the world's leading pharmaceutical companies turn to Innovex for help with product launches and sales initiatives. Being needed by customers is great, but tracking and managing data for a broad portfolio of competing companies - each of which requires confidentiality and demands results - brings on a serious...; Tags: Salesforce.com Inc., CRM, Innovex, Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Sales, Software; Case studies

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