TechRepublic Resources
- Novell Identity Manager 3: sales training
- Provisioning employees, customers, and partners can be costly and time-consuming. Anyone who's ever done it manually knows that to be the case. But those who have experienced provisioning with Novell Identity Manager know what a difference intelligent automation makes. Now with Novell Identity Manager 3, the value is even more...
- Tags: Novell Inc., Sales Training, Sales, Business Structures, Finance
- Webcasts
- Training Firm Sold on New Collaboration and Communication Solution for More Efficient Follow-Up
- With 70 percent market share, Game Face, Inc. is one of the leading sales training organizations in the professional sports world. The company is looking to position itself for future growth with better communications and collaboration throughout its three sales offices. However, it was effectively blocked because of limited communication...
- Tags: Sales Training, Collaboration, Microsoft Corp., Training, Sales Strategy, Sales Force Management, Groupware, Sales, Enterprise Software, Software
- Case studies
- Canon U.S.A. Inc.: Creating the Big Picture for Learning
- Canon U.S.A. Inc., a leader in professional and consumer digital imaging solutions, sells its products through a wide network of retailers and dealers. The sales training division, within the Imaging Systems Group (ISG), delivers learning to this mix of external dealers and internal sales professionals. But keeping up with the...
- Tags: Sales Training, Chief Learning Officer, Canon USA Inc., Sales Strategy, Sales Force Management, E-learning, Document Management, Sales, Enterprise Software, Software, Finance, Managerial Accounting
- Case studies
- Blended Learning Delivers sales training Solution
- Keane, Inc. is a leading business process and IT services firm with more than 9,000 employees in the United States, Canada, the United Kingdom, India and Australia. Keane set out to implement a cost-effective, timely, consistent sales training program. Keane created a four part blended learning program designed to foster...
- Tags: Keane Inc., Sales Training, Blended Learning, Sales Strategy, Sales Force Management, Sales
- Case studies
- Software Supplier Cuts Costs, Improves Collaboration With Switch to Live Meeting
- Softchoice Corporation is a leading technology supplier that sells software and hardware products to customers throughout North America. To stay connected with employees while enhancing its reputation as a "Trusted technology advisor," Softchoice uses Web-conferencing technology for company-wide meetings, weekly sales training sessions, customer demos, and Web seminars. However, the...
- Tags: Sales Training, Collaboration, Microsoft Corp., Microsoft Office Live Meeting, Sales Strategy, Sales Force Management, Web Conferencing, Microsoft Office, Sales, Internet, Office Suites, Software
- Case studies
Additional Resources
- The New England Media Group Successfully Builds a Customer-Centric Sales Force Through Training
- The New England Media Group (NEMG), consisting of The Boston Globe, BostonWorks, Boston.com and Worcester Telegram & Gazette, determined that to effectively manage, and therefore increase their sales, they needed to get all sales staff to use one comprehensive Customer Relationship Management (CRM) system. The challenge was not just to...
- Tags: Sales Force, Media, Training, CRM, Sales Staff, Sales Strategy, Workforce Management, Sales Force Management, Sales, Human Resources
- Case studies
- Successfully Re-Skilling a Work Force With Customized Virtual Classroom e-Learning
- SEM manufactures telecommunications switching equipment and sells it to carriers worldwide. When SEM began producing telecommunications products for the new converged carrier market, the product shift meant that they had to re-skill their sales force and sales engineers so that they could understand and sell into this new market. The...
- Tags: Global Knowledge Network Inc., E-learning, Telecommunications, Training, Sales Strategy, Workforce Management, Telephony, Sales Force Management, Sales, Human Resources, Networking
- Case studies
- Producing an Expert Technical Sales Organization Through Global Knowledge's Self-Paced e-Learning
- Dallas-based IP Communications has the most extensive broadband network in Texas, Missouri, Oklahoma, and Kansas. The company realized it needed a better trained sales force armed with data networking experience. The company decided to refocus their training by tailoring it specifically to their own product. For IP Communications' Senior Manager,...
- Tags: Global Knowledge Network Inc., IP, Training, Sales Strategy, Sales Force Management, Workforce Management, Network Technology, Networking, Sales, Human Resources
- Case studies
- Introduction to CRM Sales Force Automation
- CRM system is the vehicle for sales force automation. By investing in an online CRM system, it can bring the sales, marketing, support and even back-end business lines under one umbrella. As an enterprise business solution, on-demand CRM is cost efficient, and requires reasonable investment in terms of training to...
- Tags: CRM System, CRM, Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Sales, Software, Marketing
- White papers 2006-09-01
- StarCite Speeds the Sales Cycle and Saves a Half a Million Dollars With WebEx Web Meeting Applications
- StarCite, Inc. offers a comprehensive suite of e-Products and services to the meeting and events industry. StarCite needed a web meeting solution that supported the large amount of communications they engaged in, decreased travel costs, and kept sales and training staff in the office where they could be more productive....
- Tags: Web, WebEx Communications Inc., Sales Cycle, Training, StarCite Inc., Sales Strategy, Sales
- Case studies
- 28-Factor Sales Skills Assessment (exe)
- The Salesjudge 28-Factor Sales Skills Assessment allows you to pinpoint strengths and weaknesses in sales skills by scoring sales people in a simulated sales presentation across the desk from a buyer. It is used to, prescreen sales candidates before they are hired, identify the strengths and weaknesses of practicing sales...
- Tags: Salesjudge 28-Factor Sales Skills Assessment, Sales People, Sales Strategy, Sales Force Management, Sales
- Software downloads 2005-10-03
- Technology Company Reduces Training Costs And Boosts Sales
- How do thousands of organizations use Web conferencing and collaboration to immediately improve their training, sales and marketing efforts? See for yourself by reading this short, free case study Columbia Ultimate, the leader in revenue-recovery technology services, is able to: Dramatically reduce training and travel costs Update remote employees and...
- Tags: Citrix Systems Inc., Online Meeting, Training, Web Conferencing, Workforce Management, Sales Strategy, Internet, Human Resources, Sales
- Case studies 2004-10-29
- Microsoft Certified Professional Training Develops Skills for Canon Sales
- In 1996, Canon Sales' team of support engineers was mandated to lead the implementation of Canon Over IP. This new focus dictated the migration to Windows NT4.0 as Canon Sales' operating system. As a result, Canon Sales needed to develop its system engineers into IT experts who could install, configure,...
- Tags: Professional Training, Microsoft Corp., Canon Inc., Sales Strategy, Sales Force Management, Microsoft Windows, Sales, Operating Systems, Software
- Case studies
- Unified Program Increases Training Effectiveness for European Auto Manufacturer
- European Auto Manufacturer (EAM) is second behind Volkswagen in passenger car and commercial vehicle sales across all of Europe. EAM was looking for a long-term training partner to implement training programs for 2001 and change the way they train their employees. In particular, EAM needed to have better control over...
- Tags: Global Knowledge Network Inc., Training, European Auto Manufacturer, Workforce Management, Human Resources
- Case studies
- Deyta Cleans Up Its ACT! by Using Salesforce to Better Manage Sales
- With its exclusive, proprietary Factual Foresight System, Deyta, Inc. collects, interprets, and analyzes information about organizations and their customers to help improve performance and the bottom line. Deyta's sales team and management were unhappy with the stand-alone contact managers - GoldMine and ACT! - they had been using. Sales wanted...
- Tags: Salesforce.com Inc., ACT!, Deyta, Sales Strategy, Sales Force Management, Sales
- Case studies
- Learning at Imagistics Helps Sales Reps Hit Their Stride
- Imagistics is a direct sales, service and marketing organization offering document imaging solutions in the US, UK and parts of Canada. The challenge was to train salespeople to identify and sell solutions to a team, while keeping up with new product features and functionality, and the ever-changing networked environments in...
- Tags: SkillSoft, Imagistics, Document Management, Sales Strategy, Computer-Based Training (CBT), Sales Force Management, Enterprise Software, Software, Finance, Managerial Accounting, Sales
- Case studies
- Marketing Firm Deploys Nationwide Sales Portal to Boost Productivity and Retention
- To reenergize its Welcome Wagon sales force, Move replaced its inflexible Java-based sales portal with a more feature-rich portal based on Microsoft Office SharePoint Server 2007. Developed quickly, the new solution provides a shared knowledge base to increase efficiencies throughout the sales process. It is expected to help increase close...
- Tags: Marketing, Microsoft Corp., Sales Strategy, Portals, Sales Force Management, Sales, Internet
- Case studies
- Increase Sales and Marketing Productivity With Micro Lessons
- The big problem for sales and marketing management is structuring learning into the day to day lives of sales people. It takes motivation and interest to stick to a learning routine. With micro lessons the sales people don't have to stop selling to attend training. Lessons are 5 to 10...
- Tags: Sales People, Sales Strategy, Sales Force Management, Marketing Research, Sales, Marketing
- White papers 2006-06-15
- Partner Office 2007 sales training Series
- The Partner Office System 2007 Sales Series is designed to provide real sales people with practical information, tactics and supporting resources that they can use to proactively find and close deals based on the Office System 2007.
- Tags: Microsoft Office 2007, Partnership, Microsoft Corp., Business Structures, Sales Strategy, Microsoft Office, Sales Force Management, Finance, Sales, Office Suites, Software
- Webcasts
- Consultant Company Empowers Sales Leadership With Superior Business Processes
- When RightNow Business Development Systems experienced rapid revenue growth and increasing sales volumes resulting from its successful sales training and process consulting business, it needed a better solution to manage its own sales, marketing, and client relationships. Consultants and managers required a better way to work with larger numbers of...
- Tags: Business Process, Marketing, Microsoft Corp., RightNow Technologies, Sales Strategy, Sales Force Management, Sales
- Case studies
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