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- Top Staffing Firm Empowers sales force, Enhances Productivity
- A global staffing leader, Volt Information Sciences, Inc. encompasses more than 350 offices worldwide. The company's customer-centric focus allows it to deliver workforce solutions that strengthen a client's position in the marketplace. Specialized divisions within Volt help representatives forge close relationships with clients - but access to strategic information within...
- Tags: Sales Force, Microsoft Corp., Sales, Workforce, Workforce Management, Recruitment & Selection, Human Resources
- Case studies
- Pioneering a Handheld Solution for sales force Effectiveness
- Otsuka America Pharmaceutical, Inc., headquartered in Rockville, MD, is the U.S. affiliate of Japan's Otsuka Pharmaceutical Co., Ltd. Although Otsuka America doesn't have the largest sales force in the pharmaceutical industry, it does have one of the best equipped. In fact, its two sales forces, cardiovascular and neurosciences, virtually pioneered...
- Tags: Sales Force, Handheld, C3i Inc., Pharmaceutical Company, Sales Strategy, Sales Force Management, Sales
- Case studies
- BusinessEdge Solutions Case Study: A Major Pharmaceutical Company
- The client, a division of a Fortune 50 pharmaceutical company under significant cost pressures, faced increasing costs for supporting an ageing, highly customized sales force automation system. At the same time, they were interested in expanding their CRM capabilities beyond the sales force to include users in marketing and clinical...
- Tags: Sales Force, Pharmaceutical Company, SFA, Sales Strategy, Sales Force Automation (SFA), Sales Force Management, Enterprise Software, Sales, Software
- Case studies
- sales force Automation Technology Lifecycle Refresh
- Diebold, Incorporated is a global leader in providing integrated self-service delivery systems and services. Diebold needed to upgrade 700+ users in conjunction with an end-of-lease process within a very short timeframe. With limited internal resources and many projects on the table, Diebold needed a partner that could accommodate the volume...
- Tags: Sales Force, Diebold Inc., SFA, Sales Force Automation (SFA), Business Structures, Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Leadership, Enterprise Software, Software, Finance, Sales, Management
- Case studies
- sales force Automation Solution for a eCRM Solutions Provider
- The client is a leading eCRM solutions provider based out of USA. The NIIT Technologies' Mobile Centre of competence created a wireless roadmap and architecture to extend a Sales Force Automation eCRM product for access from mobile devices and PDAs. As sales representatives are expected to be mobile, they may...
- Tags: Mobile, Sales Force, eCRM, Client, SFA, NIIT Technologies, Sales Force Automation (SFA), Sales Strategy, Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Advertising & Promotion, Software, Sales, Marketing
- Case studies
- Web-Based sales force Automation (SFA) Enhances Strategic Customer Relationship and Sales Performance
- Daewoong Pharmaceutical Co. Ltd. was founded in 1945 under the name of Chosunkanyou Industry in Korea and changed its name to Daehan Vitamin Chemical Industry Co., Ltd. in 1961 and finally to the current name in 1978. The challenge was to build a flexible and highly scalable web-based system with...
- Tags: Web, Sales Force, SFA, Sales Force Automation (SFA), Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Software, Sales
- Case studies
- HiT Software Installs Soffront CRM to Improve Customer Support and Sales Automation
- HiT Software provides relational database access middleware for Windows and Java applications. The company knows that excellent customer support is one of their key competitive strengths. With that in mind, they wanted a CRM product that was feature-rich, easy to manage and reasonably priced. They needed a browser-based solution with...
- Tags: HiT Software Inc., Sales Force, SFA, Automation, HiT Software, Sales Force Automation (SFA), Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Software, Sales
- Case studies
- Maximizing User Adoption of Your sales force Automation Solution
- Watch this Siebel Web seminar replay discussing Siebel best practices to effectively address both internal and external challenges. You will learn how to: Maximize adoption by delivering value from three perspectives: Front-line sales representative, Sales management and Customer experience. Drive consistent execution across the entire sales force. Achieve superior insight...
- Tags: Sales Force, Siebel Systems Inc., SFA, Sales Strategy, Sales Force Automation (SFA), Sales Force Management, Enterprise Software, Sales, Software
- Webcasts
- Magma Design Automation Implements Comprehensive CRM From Salesforce.com for 600 Users
- Magma Design Automation, a provider of chip design solutions, needed a new, cost-effective sales force automation system that integrated marketing and sales with customer service and support. The company has chosen salesforce.com for on-demand Customer Relationship Management CRM service. Magma has implemented sales force automation and customer service and support...
- Tags: Salesforce.com Inc., Sales Force, On-demand, Magma Design Automation, SFA, CRM, Sales Force Automation (SFA), Sales Force Management, Sales Strategy, Customer Relationship Management (CRM), Enterprise Software, Software, Sales
- Case studies
- Avid Technology Choosing Commercial Open Source for CRM Success
- Avid transacts tens of thousands of sales every year with substantial data transfer, storage and retrieval requirements. In order to manage all this activity and data, Avid needed a Sales Force Automation SFA system that could offer an efficient sales tool for reps and a strong reporting tool for management....
- Tags: Open Source, Avid Technology Inc., Sales Force, SFA, CRM, Sales Strategy, Sales Force Automation (SFA), Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Sales, Software
- Case studies
- Orkyn Optimizes Its Management of Marketing Opportunities
- To better inform its sales force and optimize information gathered in the field, Orkyn has deployed a sales force administration solution based on Microsoft CRM now part of Microsoft Dynamics. It had three goals: to bring a structured response to marketing management, to efficiently share information, and to gain a...
- Tags: Sales Force, Microsoft Corp., Orkyn, Sales Strategy, Sales Force Management, Marketing Research, Sales, Marketing
- Case studies
- The Smoothest Systems Implementation in Company History
- When New Jersey-based Berlex Laboratories, Inc., the U.S. affiliate of Schering AG, Germany, decided to select a new sales force automation solution for its six North American sales forces, it wanted a trouble-free transition from its existing system to the new one. Achieving that goal began with the formation of...
- Tags: Berlex Laboratories Inc., Sales Force, C3i Inc., Sales Force Automation (SFA), Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Software, Sales
- Case studies
- Software Company Spreads Globally Without Expanding sales force
- Chafin, Goetz and Williams, Inc., is a software company that wanted big reach. It found a solution to broaden its sales capacity without expanding its staff through WebDemo by Linktivity. CGW's flagship product, EnterpriseTwo (e2), is a tightly integrated suite of supply chain solutions for processing and managing. With customers...
- Tags: Supply Chain, Sales Force, Inter-Tel Inc., CGW, Sales Strategy, Sales Force Management, Supply Chain Management (SCM), Sales, Enterprise Software, Software
- Case studies
- Case Study: sales force Automation With PocketPC
- A Global 2000 crop protection company needed a faster and more efficient way of collecting sales related information from their national network of distributors. The existing processes involved biweekly visits to agricultural chemical distributors to check the amount of product sold and inspect the condition of the chemical tanks for...
- Tags: Sales Force, SFA, Sales Strategy, Sales Force Automation (SFA), Sales Force Management, Pocket PC, Sales, Enterprise Software, Software, Handhelds, Hardware
- Case studies
- BCA IT Case Study: Wizard Home Loans
- Wizard Home Loans was launched in 1996 with just three or four people selling mortgage products by visiting customers in their homes. When Wizard Home Loans wanted a sales force automation solution for its rapidly expanding team of customer-facing business writers, BCA IT delivered much more than just 400-plus IBM...
- Tags: Sales Force, SFA, Sales Force Automation (SFA), Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Software, Sales
- Case studies
- HCG Industrial Services Improves Its sales force With mySAP CRM
- Based in Rijswijk, Netherlands, HCG industrial services B.V. constructs and maintains process installations, mostly for the petrochemical sector and the food industry. Its core activities are manufacturing and supplying equipment and pipe systems. The company provides complete engineering services, from design and manufacture through installation and maintenance. Since late 2000,...
- Tags: mySAP, Sales Force, SAP AG, mySAP CRM, CRM, Sales Strategy, Customer Relationship Management (CRM), Enterprise Software, Sales Force Management, Sales, Software
- Case studies
- CRM With mySAP.com
- Wuerth Japan imports and markets automobile repair and maintenance products by means of business processes that rely on a highly mobile sales force. To support these processes, the company decided to deploy Mobile Sales for handhelds. Wuerth Japan looked around carefully to find a replacement before opting for the Mobile...
- Tags: mySAP, Solution, Mobile, Sales Force, SAP AG, CRM, Advertising & Promotion, Sales Force Management, Customer Relationship Management (CRM), Handhelds, Enterprise Software, Marketing, Sales, Software, Hardware
- Case studies
- Small Business Webcast: Microsoft CRM: Enhance Awareness of Your Business and sales force (Level 100)
- The attendee of this webcast will learn how to use the powerful reporting features in Microsoft Business Solutions CRM to manage the business and the employees. With Microsoft CRM one can view, sort, and filter a wide range of reports to identify trends, measure and forecast sales activity, track sales...
- Tags: Sales Force, Small Business, Microsoft Corp., Microsoft CRM, CRM, Sales Strategy, Customer Relationship Management (CRM), Sales Force Management, Advertising & Promotion, Enterprise Software, Sales, Software, Marketing
- Webcasts
- Superior Service Cuts Costs and Boosts Sales Productivity
- Changing the technology used by 5,000 sales representatives is a tough job. But Wyeth makes it look easy. Headquartered in Collegeville, PA, the $14.6 billion company's eight U.S. pharmaceutical sales forces are responsible for an impressive portfolio of medicines for women's health care, cardiovascular disease, central nervous system, inflammation, hemophilia,...
- Tags: Wyeth, Sales Force, C3i Inc., Sales Strategy, Sales Force Management, Sales
- Case studies
- Magnabosco Keeps Customers Happy and Its sales force Selling
- The paper-based sales system at Magnabosco led to frequent data entry errors that slowed customer service response time and complicated access to organizational information. Knowing that sales calls are more effective when a well-trained sales force can immediately access relevant data, Magnabosco sought a wireless, PDA-based solution to automate order...
- Tags: Sales Force, Wireless, Magnabosco, Sales Strategy, Sales Force Management, Sales
- Case studies