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- Underground marketplace sells your personal data for a hefty profit
- Always been skeptical of those astronomically high monetary figures quoted by the media in cases of information theft or unintended disclosures? Same here. The discovery by McAfee security researcher Francois Paget of an underground marketplace touting top-quality information though, could perhaps narrow the incredulity gap a little. ...
- Blog posts 2008-05-09
- Home Credit Card Manager Lite (exe)
- Wouldn't it be great to discover your spending habits, easily weed out unnecessary debt, and get the most out of your hard-earned income? With Home Credit Card Manager Lite simply match your credit card statement transactions to the categories provided, then use the tools to group and sort the information...
- Software downloads 2008-04-23
- Qsale (exe)
- Qsale was developed for persons wanting to convert from a manual billing system to a computerized one, or people who already have an invoicing or Point Of Sale POS system, but really wants to get a simple system to generate their invoices. It supports entering of items and bar codes,...
- Software downloads 2008-04-29
- Great Eastern Holdings Drives Competitiveness With Better Service and More Flexible Systems
- A leader in the life insurance industry with nearly 27% market share in Singapore and 23% in Malaysia, financial services company Great Eastern Holdings recognized the need to bolster its technology base to meet new challenges. The firm saw the need to update its technology to become more customer-centric and...
- Case studies
- ANMsoft Technologies Case Study: Global Financial Solution Provider
- The project involved conversion of flagship products of a global financial solution provider from North America from C/C++ to J2EE. ANM resources worked on conversion of transaction switch software, credit card solution, retail banking solution and the Internet banking solution. All the software development for conversion had to be carried...
- Case studies
- Slovak Telecom Enhances Customer Service and Reduces Costs
- Originally a state-owned monopoly, Slovak Telecom is Slovakia's largest wireline operator. However, it operated without a customer care system, sales channel, and call centers. Customer information was spread across up to 32 regional customer databases and four different billing systems. The company used Oracle's Siebel Communications applications to create a...
- Case studies
- HP Technology Helps Business Growth for YOOX
- Headquartered in Italy, web-based mail order fashion store YOOX, was created in 2000 by Federico Marchetti. In only five years, YOOX has established itself as an e-commerce partner to the major fashion houses including Dolce & Gabbana, Diesel, Gucci, Armani and Cavalli. The company needed a reliable, scalable IT infrastructure...
- Case studies
- Pearl Insurance Improves Understanding of Customers Across Product Lines
- As one of the top 10 direct marketing third-party administrators in the United States, Pearl Insurance has always placed a very high priority on its customer relationships. Over the years, the company has developed a reputation for delivering superior service. As Pearl continued to grow, it sought ways to maximize...
- Case studies
- Federal Agency Speeds Retail Delivery, Tracks Cash, and Raises Accountability
- In 2004, the retail side of the U.S. National Archives and Records Administration NARA sold U.S.$9,800,000 in 3,000 SKUs of memorabilia and copies of individual U.S. military, immigration, and citizenship records. But several years ago, procedures and cash control varied all over the map in 22 U.S. locations. Some mail...
- Case studies
- ChangingInc's Value Chain Solution Streamlines Business Forms Industry
- ChangingInc, a specialty paper supplier, wanted to improve channel management capabilities to maximize revenue and strengthen relationships with value chain. The solution to this was gained by implementing WebSphere Commerce solution which optimizes the flow of products, goods, services and information through the value chain, while streamlining management and administrative...
- Case studies
- Mobile Marketing Association (MMA) Case Study: Denizbank
- The challenges faced by Denizbank included the need to differentiate in consumer credit card market against widely used mileage and bonus points rewarding, the lack of instant interaction and mobile rewarding system within current credit card consumer market, and to promote current credit card users to activate dormant Denizbank credit...
- Case studies
- Financial Services Company Improves Productivity With Self-Service Solutions From Avaya and Viecore
- A leading financial services company provides branded credit cards to consumers and retailers in 39 countries around the world. The company relied on a Dual-Tone Multi-Frequency-driven, antiquated IVR system to handle the influx of approximately 90 million calls received in its contact centers each year. The company wanted to increase...
- Case studies
- Key Logger Woes: How This Type of Spyware Can Hurt You
- Keyloggers are a form of spyware that tracks person's keystrokes and then sends the information to someone who can translate and exploit it. This can copy the keystrokes on e-mail, instant messenger, and any other Internet activity. The person collecting the information can get information such as credit card numbers,...
- White papers
- Global Marketing & Communications Firm Improves Thought Capital
- Young & Rubicam Brands is one of the largest marketing communications firms in the world, consisting of six primary companies with 416 offices in 80 countries around the world. With a large worldwide presence and limited HR resources, Young & Rubicam Brands needed to provide employees with global, consistent access...
- Case studies
- Mentec Helps Startup Company to Win Key Distribution Contracts and Achieve Critical Mass With Microsoft Business Solutions - Great Plains Edition
- Merseyside-based Au Logistics Ltd provides a range of services for the travel trade including brochure distribution, mailings and direct marketing. From the company's inception the management team recognised the critical role that IT systems would play in achieving their target. At the same time as Au Logistics was preparing its...
- Case studies
- CONTROL Delivers Real-Time Insight Into Key Financial, Non-Financial Performance Metrics
- Los Angeles-based Gehr Enterprises is comprised of a group of companies engaged in manufacturing, wholesale distribution, direct marketing, international trade and real estate over three continents. Gehr took on the challenge of gaining visibility into all aspects of its business and infusing that visibility into the budgeting and forecasting process....
- Case studies
- Billing System Improvement for Cubio Communications Ltd.
- Cubio is a local, intercity and international telephone communications operator that uses the GSM-network of Elisa Plc., Finland. The aim of the project was to improve customer's billing system and prepare it for starting up its new Lithuanian branch. Most of improvements are supposed to be used by the other...
- Case studies
- ContactCenterWorld.com Case Study: Publica Data
- Publica data, part of the Weltbild Verlag publishing and mail order house provides IT services for its parent company as well as external clients. Weltbild has 2,000 staff and around 10 million customers who order books and electronic media such as CD ROMs by 'phone, fax, post and over the...
- Case studies
- Technical Support and IBM Express Offerings Help IBM Business Partner Harvest Healthy Crop of Success
- Carrot Ink is an online merchant of inkjet and laser toner cartridges. While the company's Web site, CarrotInk.com, enabled customers to submit orders, more advanced features were needed to grow the business. Features like user registration, reorder capabilities, marketing, merchandising, order status information and credit card validation would help Carrot...
- Case studies
- The White Company Accelerates Business With an IBM eServer i5 Solution From Triangle
- The White Company sells luxury linens, domestic and lifestyle goods by mail order and from ten high-street stores plus a concession in Selfridges Birmingham. The company wanted to accurately forecast demand for individual products in stores; speed up weekend batch processing, to provide accurate figures to business at start of...
- Case studies
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