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- CRM On Demand Best Practice - Delivering Actionable Insight Into Sales
- Sales analytics allows users to proactively and continually improve their performance by providing every member of the sales organization with the information and insight they need to identify sales opportunities and challenges, diagnose causes, and develop targeted action plans to improve results. Learn how to dramatically transform your sales organization
- White papers 2007-01-01
- CRM On Demand Best Practice: Delivering Actionable Insight Into Sales
- Sales analytics allows users to proactively and continually improve their performance by providing every member of the sales organization with the information and insight they need to identify sales opportunities and challenges, diagnose causes, and develop targeted action plans to improve results. Learn how to dramatically transform your sales organization!
- White papers 2007-01-01
Additional Resources
- Driving Revenue Growth Through Marketing and Sales Alignment Best Practices
- This webcast helps you to identify new sales opportunities and accelerate the sales cycles by aligning the objectives, personnel, and supporting processes of the company's marketing and sales organizations. It helps you gain real-time visibility into key success metrics for sales and marketing processes by leveraging analytic dashboards, and improve...
- Webcasts
- Retailer Casual Male Turns to Sophisticated Analytic Software From SAS
- With consumers spending less but expecting more, retailers like Casual Male Retail Group Inc., the leading specialty retailer of men's big and tall apparel in the U.S., Canada and UK, must squeeze more profit from every dollar they spend on marketing and information technology, and must maximize existing resources like...
- Case studies
- Compute the percentage of a total with Oracle's RATIO_TO_REPORT
- Many reports include a percentage of the report total on each line, in addition to the detail data being reported. For example, what percentage does each customer contribute to all of the orders placed in a month, or what percentage does each sales rep contribute to the total sales?The traditional...
- Blog posts 2007-07-17
- Understanding customer behavior drives e-business success
- Who comes to your company's Web site? How can this information be integrated into your back-end ERP system? Implementing the right customer analytic application will answer these questions. Find out how.How do you keep your marketing analysts from drowning in an ocean of clickstream data? E-business intelligence tools can transform...
- Technical articles 2000-04-07
- Start small, and analytics will pay big dividends
- Analytics can reveal the profitability secrets locked in your customer data. Analytics is also a convoluted process that can swallow time and resources. These tips can help you make the most of your customer relationship management CRM effort.The effective use of customer information generated by a customer relationship management CRM...
- Technical articles 2001-08-17
- Deploying your data warehouse on the Web
- Most organizations donÂ't realize the value of theirhistorical data to outsiders (partner companies, marketers, parts suppliers,etc.). The prevalence of the data warehouse, however, along with the need to examine past successes and failures, and the demand for enhanced business-performance monitoring, make it inevitable that organizations may want to extend the...
- Technical articles 2004-12-28
- Companies get serious about e-business, but they can't afford to make mistakes
- A forthcoming study by MORI reveals some interesting trends as the e-business model unfolds. If you thought the U.S. had a clear lead on Europe, guess again.By Linus ParkerEvery business isn’t going to radically transform into an e-business or IPO-raging dot.com overnight. Even so, the Web has forced many companies...
- Technical articles 2000-02-18
- Checklist can help you choose the right conferences for staff to attend
- Given the ever-increasing need for bottom-line performance from IT departments, choosing which conferences to allow employees to attend has taken on its own heightened level of importance for CIOs. By evaluating the worthiness of a conference using a good criteria checklist and employing sound decision-making, CIOs can best ensure that...
- Technical articles 2003-06-09
- Microsoft's business intelligence strategy is a work in progress
- By Bill Hostmann and Kevin H. StrangeMicrosoft’s SQL Server and related business intelligence BI products are rated “promising” by Gartner because they provide a cost-effective, integrated set of BI tools and technology on Windows. However, enterprises must recognize their limitations.Microsoft's BI investments and productsMicrosoft has made significant investments in several...
- Technical articles 2003-08-21
- Making the operational case for data warehousing
- You know you need a data warehouse. There’s no doubt in your mind. Your competition is out-forecasting you in anticipating market trends. Other companies are faster to respond than yours in an increasingly Web-driven marketplace, and you aren’t getting the efficiency gains you need to catch up. Your various departments...
- Technical articles 2004-03-03
- Explore Oracle 10g's updated sample schemas
- Each new release of Oracle database brings with it new features to explore. It can be a challenge to create adequate sample tables to play with a given feature. But since Oracle 9i, Oracle has had a robust set of sample schemas you can use to learn new features. The...
- Blog posts 2007-06-12
- What's in store for CRM?
- How does the economic downturn affect your CRM plan? What kind of database architecture is best for CRM data? Gartner analyst Scott Nelson answers these and other questions from participants in Gartner's CRM Summit Spring 2001 this week.As more organizations look to customer relationship management CRM to build and maintain...
- Technical articles 2001-03-21
- Retention success tied to money, but it's much more than salaries
- There's no denying that money keeps tech staff in their current jobs, but competitive salaries aren't the lone factor in reducing turnover. As this case study illustrates, other uses of the money are also very effective.When management discusses improving employee retention rates, the initial topic is often money—specifically, higher salaries...
- Technical articles 2002-05-15
- Connecting call centers and business goals
- There are several reasons why CIOs need to take the lead on call center technology--expense, ROI, and achieving corporate goals. By understanding the various issues, CIOs are better prepared for building or enhancing call center operations.Advances in online communication tools and contact management software are fostering new attention on call...
- Technical articles 2002-09-02
- Dig deep: Data mining resources for consultants
- Recent reports predict that the customer relationship management CRM market will remain one of the least affected by the downturn in IT spending. Brush up on one of the essentials of CRMdata miningwith these Web resources.Consulting Central recently reported that customer relationship management CRM revenues have skyrocketed—in some cases up...
- Technical articles 2001-03-21
- Transform Customer Data Into Profit: Discover New Sources of Value Through Analytic Insight Across Your Marketing, Sales and Service Organizations
- Marketing groups were first to embrace predictive analytics, for cross-selling, campaign management, interaction management, customer acquisition and customer loyalty programs. Other functional groups are gradually discovering the value of predictive analytics for identifying unexpected opportunities and anticipating problems. They know that if they don't, they leave money on the table....
- White papers 2007-04-01
- Introducing Students to Business Intelligence: Acceptance and Perceptions of OLAP Software
- This paper concerns a practical On-Line Analytic Processing OLAP project given to 2nd year information systems major students. They were required to analyse two sets of sales data with two different OLAP software tools, and report both on their findings and on their experiences of working with the two products....
- White papers 2007-01-01
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