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Meet help desk challenges with our IT Help Desk Survival Guide, Second Edition: PMCreating A Help Desk; Tags: IT Help Desk Survival Guide, Meet help desk, Second Edition, help desk managment, ronbhs@..., it management, help desk, information technology; Discussion threads 2006-08-12

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A look into the enterprise to explore eco-friendly practices and innovations. In this ZDNet video series learn about what's motivating green tech, and how green technologies are impacting IT. 0:42
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