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TechRepublic Resources
- Federal Government Agency: Upgrading ARS, Help Desk, and Change Management
- This federal government agency designs, prints, and furnishes a large variety of security productions and other special security documents. RIGID Systems' customer ran an older version of the AR System, Help Desk, and Change Management applications. Help Desk and Change Management were highly customized with new fields and workflow. The...
- Tags: Security, Agency, Government, Customer, RIGID Systems, Change Management, Help Desk, Call Centers, Leadership, Tools & Techniques, Management, It Operations
- Case studies
Additional Resources
- The Business Value of the Service Component Architecture (SCA) and Service Data Objects (SDO)
- Most companies nowadays are being pressured by their customers and shareholders to drive growth by improving productivity and limiting costs in every aspect of their operation. It is impossible to maximize efficiency if the company has rigid, expensive, proprietary IT systems. This paper will describe the capabilities in the SOA...
- Tags: Programming Model, SOA, Service Component Architecture, Programming, IBM Corp., Service-Oriented Architecture (SOA), Web Services, Development Tools, Middleware, Enterprise Software, Software, Software Development, Software/Web Development
- White papers 2005-11-01
- GEOTEC Office (zip)
- GEOTEC Office is a package for geotechnical and design engineering. It contains the following programs: ELPLA -Analyzing footings, rafts, piled rafts, pile groups and foundation groups. ELPLA considers different soil models, especially the three dimensional continuum model that considers any number of irregular layers. It is able to handle the...
- Tags: Raft, ELPLA, Microsoft Office, Construction, Office Suites, Software
- Software downloads 2007-03-27
- Business Flexibility
- Many of today's businesses have already moved from rigid siloed application approaches to more flexible business process focused solutions. This is driving the need for transparency in the underlying technologies, and for better levels of standardisation and virtualisation of the infrastructure, along with consideration of the value chain that..... ...
- Tags: Business Flexibility, Virtualization, Channel Management, Operational Planning, Hardware, Marketing, Business Operations
- White papers 2007-01-17
- I/O Virtualization for Next-Generation Datacenters
- This paper describes the emerging needs for an I/O virtualization platform as an enabling technology for on-demand datacenters. Current datacenters suffer from poor resource utilization and a rigid architecture. I/O virtualization is a key technology that can be used to transform the constrained datacenters of today to agile datacenters where...
- Tags: Data Center, I/O, Xsigo Systems, I/O Virtualization, Data Centers, Storage, Hardware, Data Management
- White papers 2007-04-16
- Mandell Moore Bitoric Calculator (zip)
- This program will help in determining the basic fit for rigid gas permeable contact lens, given the patients K readings and prescription. Great educational tool. Used by colleges and institutions as an educational tool.
- Tags: Tool, Productivity
- Software downloads 2006-09-22
- Normann's Crane 2.0 Operationalising Service Systems Co-Design
- Service development and delivery is by its very nature an activity that requires cooperation between suppliers and customers. This cooperation does not imply or require parity between the parties. In any such relationship parties divide responsibilities based on a perception of self-competency and subsequent economic value. This is not always...
- Tags: Hewlett-Packard Co., Normann, Business Structures, Service Level Management, Finance, It Operations, It service Management
- White papers 2007-10-10
- Call Center Underperforming?: Take a Good Look at Your HR Skills!
- Call centers are perhaps the most challenging area of an organization to manage. Managers juggle business and operational goals, customer satisfaction, fiscal responsibility, and staffing. Multiple systems, long operating hours and complex products combined with rigid scheduling, tight measurement and the need for accuracy and good customer service make call...
- Tags: Human Resources, Call-center, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- White papers 2004-10-26
- Lotus Elise Screensaver (zip)
- The Lotus Elise has a hand-finished fiberglass body shell atop its aluminum extrusion and bonded frame that provides a rigid platform for the suspension, while keeping weight and production costs to a minimum. An awesome roadster to zip around in.
- Tags: Screensaver, IBM Corp., Lotus Elise
- Software downloads 2007-12-28
- Adobe Systems Case Study: Hogue Printing eNeighborhoods/RISMedia
- Hogue Printing Solutions opened their commercial printing business in Mesa, AZ in 1962. The challenge was to design and implement a process for printing personalized magazine covers to meet the rigid specifications for magazine publishing and binding. Hogue Printing coordinated a national team of contributing companies, integrated the VDP project...
- Tags: Adobe Systems Inc., Printing, Document Management, Enterprise Software, Software, Finance, Managerial Accounting
- Case studies
- HSLAB Logger (exe)
- HSLAB Logger allows you to record actions of the user users of a PC on start the applications, opening documents, access to the Internet and using removable media. HSLAB Logger is the perfect solution for the background control and logging the users activities. Using this software to become possible to...
- Tags: Media, Control, Action, Computer, HSLAB Logger, Productivity, Advertising & Promotion, Marketing
- Software downloads 2008-01-03
- ELPLA Analysis of Slab Foundation (zip)
- It is a program for analyzing slab foundations of any shape with the real subsoil model. The mathematical solution of the slab is based on the finite element method. The program can analyze different types of subsoil models, especially the three dimensional continuum model that considers any number of irregular...
- Tags: Program, Foundation, Analysis
- Software downloads 2006-05-25
- Tesseract Trainer (dmg)
- The game here is to try to 'see' the four-dimensional hypercube as a rigid rotating shape. Tesseract Trainer generates a full screen real time display of a rotating tesseract - the equivalent of the cube but in 4 dimensions. This app also adds point textures, which give you a feel...
- Tags: Mushware, Tesseract Trainer, Games, Personal Technology
- Software downloads 2005-07-07
- 10 items for your disaster recovery wish list
- We all have to address disaster recovery DR at various levels, but we typically must apply the technology to fit rigid parameters -- such as less cost or functionality -- instead of being able to do it right. But what if you didn't have any limitations to hold you back?...
- Tags: Rick Vanover, Disaster Recovery, Data Management
- Download resources 2008-04-16
- Sciral Consistency for Mac OS X (dmg)
- Unlike calendars and to-do lists, Sciral Consistency is used for tasks that don't have deadlines or rigid time intervals, must be performed regularly but not too frequently or infrequently, require minimal coordination with other people, and are not firmly established habit. Examples include watering your plants or physical exercise. Sciral...
- Tags: Apple Macintosh, Sciral Consistency, Apple Mac OS X, Apple Mac OS, Operating Systems, Desktops, Software, Hardware
- Software downloads 2008-02-11
- SAS by Design - A Disciplined Approach
- This paper presents the authors' systematic approach to SAS application design, based on nearly thirty years' experience in SAS development and maintenance. Without setting forth a rigid framework some broad guidelines are offered embodying the author's own rules that have served him well and may help others to develop their...
- Tags: SAS Institute
- White papers 2006-02-28
- Concrete Foundation Estimator (zip)
- This program is for estimating concrete foundations. Basically, This is for estimating quantities and prices for residental and small commercial foundations. Some of the estimates are for footers, slabs, foundation walls, rebar, rigid underslab insulation, and footer drains. Once prices are added to the database, the rest is simple and...
- Tags: Foundation, Price Structure, Construction, Storage, Databases, Hardware, Enterprise Software, Software, Data Management
- Software downloads 2003-05-29
- The Literary Machine 2000 (zip)
- The Literary Machine is a revolutionary relational database and composition tool that manages any kind of information, even the random thoughts and bits of information you get, and forget, throughout the day. LM's unique system unharnesses you and your thinking from the rigid framework of conventional databases. The fruit of...
- Tags: Literary Machine, LM, Storage, Databases, Hardware, Enterprise Software, Software, Data Management
- Software downloads 2005-01-25
- Virtualization of PC Computing: Blades, Partitioning, and Shared Resources
- One of the most significant changes in this decade is that Information Technology IT must align with the demands of business and there must be a link that focuses on developing products and services that are more in keeping with business needs. Companies large and small have come to the...
- Tags: Virtualization, PC, Blade, Information Technology, Computing, Virt2go, Strategy, Management
- White papers 2006-09-07
- A Practical Guide to User-Centered Innovation
- This presentation provides a practical & step-by-step overview on how ethnographic research findings are made actionable by a user-experience product definition team, and how these inherently subjective/perceptive notions of what a product should be and do are subsequently translated into rigid and quantified objective engineering requirements. It describes ways by...
- Tags: Innovation, Intel Corp., Leadership, Strategy, Management
- Presentations 2006-09-22
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