Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- When to end the call: further thoughts on rude treatment by customers
- It cuts both ways hereWhen a customer calls a center and is given a canned script with the response to the customer being on automatic pilot, then the rude treatment is probably just the customer trying to say they know all that but at least listen to what the problem...
- Tags: Modems, Cable, Network technology, Broadband Internet, rhomp2002@..., rude treatment
- Discussion threads 2007-07-12
- Dell's PC business drags down earnings
- I completely agreeI was responsible for the purchase of several computers in the last year. They were all HP machines.I have a D600 that has always made a better door stop than a computer. In fact, as a computer, it was nearly useless. I will never buy...
- Tags: Dell Computer Corp., Dell PC, hardware, PC, rhomp2002@...
- Discussion threads 2007-03-02
- Newspapers don't make the grade in Web-savvy schools
- One problem that I see with thisMy problem is that newspapers can just disappear the story or change the story if there are complaints and there will be no repercussions. As an example just today I was reading a newspaper online. The email which was linked to the...
- Tags: rhomp2002@...
- Discussion threads 2007-01-29
- It's back to school for IT
- About timeI have long been an advocate of integrating IT and business in the classroom. I am retired now but in my last job I had access to a whole bunch of young IT mavens. They were extremely knowledgeable about the computers and the software but all were...
- Tags: information technology, rhomp2002@...
- Discussion threads 2006-10-26
- << Previous
- page 1 of 1
- Next >>
