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TechRepublic Resources

B2C Whitepaper - Best practices in multi-channel retailing
Today's retail landscape is changing rapidly. Revenue growth is back at the top of companies' agendas, replacing cost reduction as the top priority for most companies. While cost savings and productivity are still vitally important, this renewed focus on revenue growth places increased importance on attracting new customers and improving...
Tags: Customer, Best Practice, IBM Corp., Revenue Growth, B2C, Retail, Sales Strategy, Operational Accounting, E-business/E-Commerce, Internet, Sales, Finance
White papers 2005-08-01

Additional Resources

Report: Hosted CRM is king
Hosted revenue acts as a catalyst for growthAccording to AMR Research, Oracle leads in sales of human capital management HCM applications, thanks to its PeopleSoft acquisition. Also, the Customer Relationship Management CRM industry is getting a big lift from growth in the sales-as-a-service model. “Hosted revenue...continued to act as the...
Tags: Customer relationship management (CRM), CRM, Hosted
Discussion threads 2006-08-16
Windows finally overtook UNIX as the server OS leader, with help from Linux
A new IDC report shows that in 2005 servers with the Windows OS generated sales of $17.7 billion worldwide, which barely edged out long-time revenue king UNIX, which was at $17.5 billion. It was the first time Windows has ever held the top spot in server revenue and it was the first time...
Tags: Linux, Leader, Server OS, Unix, Microsoft Windows, Servers, Operating Systems, Software, Hardware, Jason Hiner
Blog posts 2006-02-23
Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World?
This paper examines the related issues of growth and flexibility from a number of perspectives, but at the heart of the issue is company's ability to meet changing customer requirements and drive revenue growth in a continually changing environment. Almost everyone can do a better job in preparing for these...
Tags: International Data Group, Recruitment & Selection, Human Resources, Workforce Management
White papers 2007-08-01
Sales Consultancy Sees Dramatic Revenue Growth With New Collaboration Solution
When the time spent on extensive travel became a factor that limited his company's growth potential, sales consultant at Strategy Mapping Selling looked for a solution that would improve efficiency and productivity. Adopting the Microsoft Office Groove 2007 solution for distributed teamwork has allowed the consultant to deliver sales training...
Tags: Collaboration, Consultant, Microsoft Corp., Sales Consultancy, Sales Strategy, Sales Force Management, Sales
Case studies
Industry shift to services fuels IBM spree
IBM’s aggressive acquisition strategyIBM's steady string of software company acquisitions is driven by anticipated revenue growth from spending on service-oriented architectures. Clearly, IBM has emerged as one of the business software industry's most active consolidators. Some IBM competitors contend that IBM's aggressive acquisition strategy is hiding its anemic level of...
Tags: acquisition, acquisitions, ibm, IBM Corp., industry, it management, news, revenue, soa, Sonja Thompson
Discussion threads 2006-08-22
Momentum Webcast: Growing Your Firm in a Slow-Growth Market: Challenges to Protecting Your Margins (Level 100)
The current economic recovery is creating new challenges for the leaders of small to midsized consulting firms. Firms are seeing lackluster revenue growth, stagnating billing rates, dangerously high utilization rates, and rising voluntary staff attrition. So how can one combat the need to work harder to earn less? This webcast...
Tags: Billing, Recovery, Webcast, Margin, Digital Media, Consumer Electronics, Personal Technology
Webcasts
Developing an Effective Sales Process for the Enterprise
In an increasingly complex and competitive marketplace, managing the sales process is a critical success factor in the consistent achievement of revenue goals. Senior sales executives and management teams that implement standardized sales processes and reinforce best practices will increase pipeline visibility, sales execution, and overall performance, leading to more...
Tags: Sales Strategy, Sales Force Management, Sales
White papers 2004-02-01
Business Growth Expert (exe)
Business Growth Expert provides the strategies and tools needed to grow revenue and profits for small and medium size businesses in less than 30 minutes a day. The user completes a business profile and the software generates targeted business strategies. This version is the first release on CNET Download.com.
Tags: Business Growth Expert, Smb/Sme, Productivity, Operational Accounting, Strategy, Finance, Management
Software downloads 2008-01-24
Identified Customer and Pricing Initiatives to Drive Growth and Drive Business Results
A food wholesaler conducted a study to identify pricing, account management and revenue optimization strategies to improve profit and growth. This national food wholesaler wanted a thorough, strategic examination of customer pricing, account management and revenue optimization to drive growth and profitability. IBM combined industry experts from IBM Global Business...
Tags: Food, Pricing Strategy, IBM Corp., Pricing, Marketing Research, Food & Beverage, Marketing, Manufacturing
Case studies 2008-01-01
Collections Company Rapidly Improves Process to Dominate Its Niche
Significant opportunity in the collection of small balance medical receivables drives the meteoric growth of Revenue Cycle Solutions RCS - its growth rate between 2003 and 2004 was 206 percent. Despite this, the opportunity was far from obvious. The effort needed to collect these receivables was often more expensive than...
Tags: Receivables, Microsoft Corp., Financial Services
Case studies
An Introduction to Telco Revenue Assurance
Telco Revenue Assurance is quickly becoming the new "Buzzword" in the industry, but how many people really understand what it is, how it works, and how it can be used to effectively solve problems? The presenter of this webcast will give a practical overview of Revenue Assurance and why it...
Tags: Telecommunications Company, SAS Institute, Telecom & Utilities, Telecommunications
Webcasts
White Paper of RewardsPlus Building Customer Loyalty
SMS, MMS and IM capabilities are the key areas which helped the operators through out the years to increase minutes of use and ARPU. Other new value-added services with great potential include entertainment offerings such as games, location-based offerings and m-commerce. All though prepaid has been the new frontier for...
Tags: Revenue, Operator, Entertainment, Text Messaging/SMS/MMS, Operational Accounting, Advertising & Promotion, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Finance, Marketing
White papers 2005-09-22
Customer and Data Management System Helps Maintain Growth, Increase Revenues
MSI Systems Integrators is an IT solution provider that experienced 83 percent revenue growth in a four-year period. The growth, however, occurred in the absence of streamlined data and customer management capabilities, resulting in inefficiency, lost opportunities, and millions of dollars in lost revenues. To maintain its growth and capture...
Tags: Revenue, Microsoft Corp., Business Structures, Data Management, Operational Accounting, Finance
Case studies
WiMAX, A New Revenue Opportunity for Service
This webcast uncovers the WiMax Vision, which will create additional revenue generating opportunities and usage models. In the webcast, you will learn how multiple platforms will co-exist and serve various usage models - from consumer broadband to a mobile/portable broadband. Understand how 802.16 complements 802.11 and 3G networks, and how...
Tags: Revenue Opportunity, Intel Corp., Usage Model, WiMAX, Wireless, Wi-Fi, Broadband Internet, Digital Media, Telecommunications, Consumer Electronics, Personal Technology
Webcasts
Symantec says it is open to acquiring more companies
On the heels of its acquisition of Vontu in December of 2007 and Altiris in April of 2007 for $350 million and $830 million respectively, Symantec says it is open about the possibility of further acquisitions in the year 2008. CEO John Thompson stressed that the company...
Tags: Acquisition, Symantec Corp., Mergers & Acquisitions, Corporate Law, Security, Investment, Finance, Business Operations, Paul Mah
Blog posts 2008-01-23
Server sales sag in the middle
Stay on top of the latest tech news with our free IT News Digest e-newsletter, delivered each weekday. Automatically sign up today!By ...
Tags: Servers, sales, International Data Corp., server, revenue, IBM Corp.
Technical articles 2004-08-27
Solution Provider Expects 100 Percent Annual Revenue Growth With Expanded Partnership
Incentra Solutions decided to expand its offerings to include a greater range of consulting services. The company recognized an opportunity to provide niche services to midsize customers and worked with Microsoft to identify areas of expertise on which to focus. Incentra enrolled in the Microsoft Partner Program and qualified to...
Tags: Partnership, Microsoft Corp., Consulting, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting
Case studies
Consultancy Sees Annual Revenue Growth of 25 Percent Through Partnership
The IT consulting firm imason formed its business around the concept of using Microsoft tools and technologies as the basis for its Web-based solutions. Since 1999, the firm, a Microsoft Gold Certified Partner, has used its partnership strategically to help it increase its revenue an average of 25 percent annually....
Tags: Partnership, Microsoft Corp., Consultancy, Business Structures, Finance
Case studies
ISV Sees 300 Percent Revenue Increase With Partner Program Support, Technology Switch
When Just OnePlace evaluated its operations, the independent software vendor realized the significant benefits of moving from IBM and Lotus to Microsoft technologies. The company made the switch and joined the Microsoft Partner Program, which opened doors for its technical and business staff. Since joining the program, Just OnePlace has...
Tags: Revenue, Partnership, ISV, Microsoft Corp., IBM Corp., Business Structures, Financial Accounting, Benefits, Operational Accounting, Finance, Human Resources
Case studies
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