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- High Performance Web Sites - Rule 4: Gzip Components
- The time it takes to transfer an HTTP request and response across the network can be significantly reduced by decisions made by frontend engineers. It's true that the end user's bandwidth speed, Internet service provider, proximity to peering exchange points, and other factors are beyond the control of the development...
- Tags: HTTP, High-performance, Response Time
- Book chapters 2007-09-01
- Medical Lab Slashes Customer Response Times, Gains New Insight Into Service Trends
- Pathology Associates Medical Laboratories PAML of Spokane, Washington, was doing a great job testing specimens but knew it could improve customer service. After customers complained about lengthy response times, PAML invested in customer relationship management software for all customer-facing employees. The result: three-day response times have shrunk to minutes or...
- Tags: Customer Service, Medical Lab, Response Time, Pathology Associates Medical Laboratories, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- Case studies 2007-04-01
- Minor typo....
- Near the beginning of the article, the author says "...the XMLHttpRequest object offers a standards-based approach to increase response time.". Shouldn't that be "REDUCE response time"?Thanks for the great article with a good example that shows how to use this technology. I think some of the comments hit on...
- Tags: Web browsers
- Discussion threads 2006-04-04
- really slow start up
- from xp progress bar to active desktop takes forever and a bit.once desktop appears it takes 20 seconds or more for icons and tray bar to appear, then ages to load a few progs to tray. it also takes far to long to load any progs i select.i have no...
- Tags: slower@..., windows, domain
- Q&A 2005-12-02
- Best Practices for Monitoring Roundtrip Response Times in Microsoft Exchange With BMC Performance Manager for Microsoft Exchange Servers
- E-mail and messaging applications are mission-critical tools in business environments. Microsoft Exchange is the leading collaboration tool offering mail and messaging capabilities. Exchange is being deployed in the most demanding environments, including large organizations with thousands of users. Managing these demanding environments is a challenge. BMC Software can help administrators...
- Tags: BMC Software Inc., Performance, Microsoft Exchange Server, Monitoring, Server, Messaging, Microsoft Corp., Best Practice, Exchange, Response Time, Groupware, E-mail Servers, It Management, Enterprise Software, Software, It service Management
- White papers 2005-08-01
- Client/Server Application
- I have an application that runs on a Windows 2000 server using SQL 2000. Users interact with this application via a web browser (IE 6.0). The application is a very user friendly project managerment tool that calculates start/late dates for both stand-alone tasks as well as those that...
- Tags: client-server, dmmcgrue@..., hardware, network, server, Web browser, workstation
- Q&A 2005-04-21
- SQL Server Performance
- Any other solutions to improve performance besides adding RAM? I have an application that accesses SQL 2000 running on a dual Xenon 2.6ghz processor with 2 gigs of RAM. DB size is ~ 9 gigs uncompressed, sometimes access is immediate, sometimes it can take 3 or more minutes. I...
- Tags: DBMS, dun-no, id, meter id, Microsoft SQL Server, performance, software
- Discussion threads 2005-02-22
- Bridging IT to the business: Service-level management
- Service-level management, or SLM, uses end user response time to measure a system's performance level. As many companies turn to this new benchmark, they are finding few tools to help them.Service-Level Management SLM is exploding into the application arena to meet new end user availability and response time needs. Although...
- Tags: Service management, Servers, downtime, J.E. Harvey, client-server, response time, SLM, end-user response, information technology, SLA, Service Level Management
- Technical articles 1999-12-29
Additional Resources
- Monitoring Web Applications With Application Response
- For time-critical Web-based applications, even a short-term performance problem can cause lost revenue when customers cannot place orders or they become frustrated with slow response. eHealth Application Response provides the tools and information needed to monitor and manage the response time of Web applications, anticipate and troubleshoot performance problems, and...
- Tags: Performance, Monitoring, Concord Communications Inc., eHealth Application Response, Performance Management, E-health, Human Resources, Workforce Management, Healthcare
- White papers 2004-01-07
- Why One Virus Engine Is Not Enough
- Multiple virus engines are needed to reduce time lag between virus outbreak and signature update. This white paper explains the importance of response time, shows the response time differences between virus engines, and explains why having multiple scanners at mail server level decreases the average response time and therefore the...
- Tags: Virus, Cyberthreats, Viruses And Worms, Security
- White papers 2006-05-12
- An Integrating Framework for Modeling and Simulation for Emergency Response
- A number of modeling and simulation tools have been developed and more are being developed for emergency response applications. The tools do not attempt to address the overall emergency incident response. A set of tools that can help develop and evaluate coordination among plans for multiple aspects of the response...
- Tags: Emergency Response, Tool, NIST, Modeling, Research & Development, Productivity, Security, Business Operations
- White papers 2004-09-14
- 12 Questions a developer must answer in a contract winning RFP response
- With rising competition, vendor selection is becoming increasingly complex and more and more clients are using the RFP response as a basis for comparison between different vendors to evaluate the best available option. An effective RFP response is therefore critical to winning new business. This document provides a checklist of...
- Tags: Developer, Response, RFP, RFP Response
- Download resources 2006-07-19
- Response-Time Analysis Made Easy in Oracle Database 10g
- Historically, in trying to achieve maximum database performance, Oracle DBAs and performance analysts have fought an uphill battle to obtain solid response time metrics for system as well as user session activity. The problem facing DBAs has always had two facets: first, determining exactly "Where" the database or user sessions...
- Tags: Database Administrator, Oracle Corp., Oracle Database, Oracle Database 10g, Databases, Enterprise Software, Software, Data Management
- White papers
- Cisco - Performance Management: Best Practices
- Performance management is the practice of optimizing network service response time. It also entails managing the consistency and quality of individual and overall network services. The most important service is the need to measure the user/application response time. For most users, response time is the critical performance success factor. This...
- Tags: Performance, Network, Network Service, Cisco Systems Inc., Best Practice, Performance Management, Networking, Human Resources, Workforce Management
- White papers 2008-01-01
- Test your security incident response plan
- catchercatch me if you canGood, but ...I agree with Mike that security incidence response plan needs be tested, but only as part of its development stages. Need for review from time to time also necessitates tests. However, testing security incidence response plan should not be embarked upon indiscriminately....
- Tags: lomic@..., security, security incident response
- Discussion threads 2007-04-06
- Support response
- How do I get any response about a problem with the techrepublic web site?I have sent repeated questions and the only response has been the autoreply that I will receive an answer in 24 hours. Two months later I am still trying to get a problem solved.
- Tags: suncadd@...
- Discussion threads 2007-01-12
- Got Mobile?: Improve SLAs With the Ability to Update Tickets in Real-Time From a Mobile Device
- The customers like to know issue status in real-time; IT and service personnel like to work with real-time data; and managers like the ability to use real - time information to make informed decisions. By having BMC Remedy enabled on mobile devices, one can open the possibilities for improved response...
- Tags: SLA, Mobile, Mobile Device, Sybase Inc., Service Level Management, Databases, It Operations, It service Management, Enterprise Software, Software, Data Management
- Webcasts
- The FAA Improves Incident Response Time and Regulatory Processes
- The Federal Aviation Administration FAA is responsible for ensuring the safety of US air travelers. Its responsibilities including incident response, civil air regulations, safety research, and the air traffic control system. The FAA needed new processes and technologies for improving event response, reducing time and cost to create new regulations,...
- Tags: FAA, Incident Response, Air Traffic Control, Microsoft Corp., Aerospace & Defense, Regulations, Strategy, Manufacturing, Government, Management
- Case studies
- Railroad Barons, Follow-up Cubed
- This is a response to a response to a response to an entry by Josh Berkus. To me, this thread or debate or whatever is exactly what blogging is all about: sharing differing viewpoints and opinions. In this particular debate,...This post originally appeared on an external website
- Tags: Blogging
- Blog posts 2005-11-14
- Configuring Application Response to Monitor Custom Applications
- Application Response monitors all Web and Windows applications that use the Microsoft TCP-IP protocol, including applications running in a Citrix environment. Application Response also monitors several commonly used applications out-of-the-box. This paper describes the process for configuring eHealth Application Response to monitor the average response times of your business-critical Windows...
- Tags: Windows Application, Monitor, Custom Application, Concord Communications Inc., Monitors & Displays, Hardware, Components
- White papers 2004-11-01
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