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- Remote Assistance
- I am trying to help a friend in spain with his computer problems. I Have Windows Vista HE and he has Windows XP. The blurb says that I can help him if he requests Remote Assistance but the help is so convoluted, I can't follow it. Has anyone got a...
- Tags: Microsoft Windows, Desktops, geofftew@..., Remote Assistance, blurb
- Discussion threads 2007-11-25
- Microsoft Remote Assistance
- We are trying to use Remote Assistance to access other PC's WINXP in our Network. On some PC's this works fine. However, on others that have WINXP Gateway, Remote Assistance wants to open only Remote Desktop. In the Remote Tab for System, both Remote Desktop and Remote...
- Tags: Microsoft Windows XP, Desktops, gbalonek@..., Microsoft Corp., Remote Assistance
- Discussion threads 2007-09-09
- Remote Assistance : Hiding window’s title, menu & status bars
- Is there an easy way to hide the title bar, menu button bar and status bar of Remote Assistance's window?Looking to use Remote Assistance to create a concurrent duplicated workstation for a single user, who wants the duplicated workstation's display to be identical to the host's workstation display.
- Tags: Workstations, Construction, PCorl@..., Remote Assistance, workstation, status bar, window
- Discussion threads 2007-05-24
- Remote Assistance stops working
- Since early March when the DST patch was installed, we have an intermittent problem where someone trying to offer Remote Assistance gets permission denied immediately. Looking at the local groups we can see that the correct users are there. The group policy is flowing as expected. This...
- Tags: Desktops, mary.collingwood@..., Remote Assistance
- Discussion threads 2007-04-20
- Take control of any Windows PC on the Internet with CrossLoop
- What is your experience with CrossLoopHave you tried CrossLoop? What do think about it? Did it work for you as well as it worked for me? Do you have a better suggestion?
- Tags: software, screenshots, gallery, remote assistance, PC, Windows PC, Mark W. Kaelin, CrossLoop, Internet
- Discussion threads 2007-03-08
- How do I… Configure Windows XP Remote Administration?
- Is remote too close?Remote administration is a great idea and often comes in handy for users in remote locations. However, it also means users might feel more comfortable requesting help. Has that ever been a problem for you and, if it has, what did you do about it? Is it...
- Tags: computer, erik eckel, firewall, hardware, Mark W. Kaelin, Microsoft Windows XP, RDC, remote administration, remote assistance, router, subnet, windows xp
- Discussion threads 2006-09-25
- How do I? Configure Windows XP Remote Administration?
- Thedays of traveling to each client system to troubleshoot problems are over. Awide variety of third-party remote administration options – from PC Anywhere toLog Me In to VNC and others – are available. But often Microsoft's nativeWindows XP assistance tool is all that is required. Follow these steps toconfigure and...
- Tags: Erik Eckel Network+, MCP+I, MCSE, Microsoft Windows, Microsoft Windows XP, remote administration, Remote Assistance
- Technical articles 2006-09-25
- Things I Hate about Windows
- At the request of a member, let's start a thread about Things I Hate about Windows.VirusesIt seems that you are fighting a never ending battle and that no matter how secure you are, you still get hit with a virus now and again.I hate...that as well as Remote Desktop works,...
- Tags: Steven Warren, windows, 10 things, the hot button, steven s. warren, Microsoft Corp., Remote Assistance, Microsoft Windows, computer, Hate about Window, patch management
- Discussion threads 2006-08-29
- Remote assistance with messaging.
- I am in search for a simple program that does network assistance with messaging. Such a program will work over a LAN that is not connected to the Internet and intend to save Network messgages. ThanksHiTry this Google search link. I just used it to search for what you are...
- Tags: Groupware, NETWORKING
- Q&A 2006-06-19
- Bypassing Remote Desktop Limitations
- I would like to accomplish either of the following:1. Either be able to connect using Remote Desktop to a client XP computer while a user is logged and interact with the user's session the user is able to interact with the session also.2. Or, be able to connect using Remote...
- Tags: @..., Aakash, Aakash Shah, desktop, Remote Assistance, remote desktop, windows
- Q&A 2005-12-11
- RDP-Black Screen problem
- When I try to connect to an XP computer remotely through RDP all I receive is a black screen. If I logon locally to the machine I was trying to connect to as Admin and then logoff w/ out doin anything....I can then connect remotely.I do not have a black...
- Tags: computer, http://support.microsoft.com/default, Microsoft Windows XP, RDP, Remote Assistance, Screen, software, wes@...
- Q&A 2005-11-21
- Tips and tricks for remotely administering workstations
- One of the topics that falls under network administration isthat of remote administration. The benefits of being able to use varioustechnologies to remotely administer workstations and servers are numerous andcan include a decrease in time and cost associated with administering anetwork. For example, if an organization has remote sites, a...
- Tags: remote computer, computer, Remote Desktop, desktop, Diana Huggins, Remote Assistance, Microsoft Windows, Microsoft Windows XP, workstation
- Technical articles 2005-09-28
- Tips and tricks for remotely administering workstations
- Remote Assistancewhat if you want to connect to a users session when the person is not there? We have some software packages that only work in thier session. I was considering installing VNC or Timbuktu on all our workstations and laptops.I Like VNCVNC is the perfect tool for remote...
- Tags: workstation, Remote Assistance, VNC, help desk, remote, assistance, Tip, tool, trtjj@...
- Discussion threads 2005-09-29
- Configuring Remote Assistance using AD
- Below are instructions I found to setup Remote Assistance using the Group Policy on Local PC. I was wondering if anyone could tell me how to do this using Acitve Directory?Instructions:Start the Microsoft Management Console MMC Group Policy snap-in: Click Start, click Run, and then in the Open box,...
- Tags: advertisement, computer, GPO, greg.gotcher@..., Microsoft Windows, Microsoft Windows Active Directory, Remote Assistance, windows
- Q&A 2005-08-08
- Configuring Remote Assistance
- At our Help Desk, we are looking at implementation of the Remote Assistance tool that is built in to Windows XP. Currently for remote access to a user's workstation we use a program called VNC. The Remote Assistant seems to be superior in nearly every way except for...
- Tags: C O R, Remote Assistance, windows, workstation
- Q&A 2005-07-21
- Windows 2000 Remote Assistance?
- I am currently researching ways to centralize our administration and management in a medical workplace. One main feature I would like to implement is Remote Assistance. We are a Windows 2000 house, and my boss is not willing to upgrade to Server 2003. Does Microsoft offer Remote Assistance packages for...
- Tags: desktop, Microsoft Windows, Microsoft Windows 2000, Remote Assistance, remote desktop, server, terminal services, w00t.ix@..., windows
- Q&A 2005-05-22
- Remote Assistance - "Problem with the invitation.."
- Hi,Does anyone know the soultion to the problem "There is a problem with theinvitation and it cannot be opened. To use Remote Assistance, the sender ofthis invitation will have to send you a new invitation."MS have a kb 322182http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B322182BUT I am offering remote assistance, not using OWA,any email client ormessenger....
- Tags: computer, invitation, Remote Assistance, ruifinco@..., windows
- Q&A 2005-05-21
- Remote Assistance
- having trouble getting the remote assistance to work between 2 users... they both are using windows xp pro and they are both still on sp1... when you click on the email link and enter the pass it says connecting then comes back and says the remote assistance could not establish...
- Tags: e-mail, firewall, hotrodgers@..., IP, network, remote assistance, same error
- Q&A 2005-01-18
- Should Techs know Users Passwords?
- Should Techs know Users Passwords?We are being told by out Director that we can no longer log onto a User's PC forr support reasons using the User's account/password. Remote assistance is ok, but if it requires a rebott and the user is nolonger around, we are boned. Any...
- Tags: password
- Discussion threads 2004-12-03
- 2 COMPUTER NETWORK WITH CROSSOVER CABLE
- HI, I NEED SOME HELP WITH A NETWORK PROBLEM. I HAVE TO COMPUTERS THAT I WANNA LINK TOGETER AND MAKE A NETWORK WITH A CAT5 CROSSOVER CABLE. BOTH A RUNNING WINDOWS XP PRO. I HAVE CONNECTED THE COMPUTERS AND IT SAYS LOCAL AREA NETWORK IS NOW CONNECTED...
- Tags: computer, computer network, desktop, Microsoft Windows XP, network, networking, Rdnck264, remote desktop
- Discussion threads 2004-10-24
