2 Resources for

relationship building

Subscribe to this listing via:
RSS
Email

Sponsored White Papers, Webcasts, and Downloads

TechRepublic Resources

CRM solutions don't often include IT details, but they should: Even though IT is integral in implementing any form of full-scale Customer Relationship Management CRM solution, IT departments at opposing companies rarely have anything resembling a synergistic relationship. The reason, of course, is that IT is most often not the customer. We act more as a...; Tags: Comments, CRM, CRM solution, Customer Service, Enterprise, general, Healthcare, Hit, information technology, patch management, Patching, Practices, relationship building, server, Virus; Blog posts 2006-12-18
Holidays and customer relationship-building: It’s December, and I’m in a Christmas kind of mood; I have in front of me a stack of Christmas cards that I need to send out. However, this stack is not for relatives and friends; it is for my customers. You don’t send holiday cards to your customers and...; Tags: card; Blog posts 2006-12-03

Additional Resources

Managing Relationship Equilibrium in Outsourcing: The intent of governance in outsourcing is to provide a mutually agreed-upon framework for the way a service provider and client will work together to conduct business the outsourced function and manage their relationship. Unfortunately, the relationship aspect has traditionally been overlooked, with both the service provider and the client...; Tags: Hewlett-Packard Co., Service Provider, Business Services, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2004-12-01
Getting Started With Citizen Relationship Management (CRM): Citizen Relationship Management is derived from the commercial concept commonly referred to as Customer Relationship Management, or CRM. CRM can be best described as a business culture and philosophy to gain insight about customers, understand their needs, and proactively meet them while building a stronger relationship with the customer. Over...; Tags: Concept, Citizen, U.S. General Services Administration, Citizen Relationship Management, Government, Advertising & Promotion, Customer Relationship Management (CRM), Vertical Industries, Enterprise Software, Marketing, Software; White papers 2005-08-09
Can We Talk?: Communication, Commitment, and Other Keys to Building a Successful Outsourcing Relationship: Outsourcing is about relationships. Relationships are about trust. The key to successful outsourcing is a quality relationship built on open communication, teamwork, and mutual commitment to a common goal. Sounds simple. Yet why are so many outsourcing deals so clearly unsatisfying? This white paper examines some of the dynamics driving...; Tags: Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers

A Marketing Maturity Model for IT: Building a Customer-Centric IT Organization: Despite a variety of management tools, valuable management prescriptions, and the desire of Information Technology IT managers and business managers alike to build a better relationship, the current state of the IT-business relationship is far from ideal. Although many believe the difficulty in managing this relationship is rooted in differences...; Tags: Information Technology, Relationship, Marketing Research, Strategy, Marketing, Management; White papers 2006-01-20
mySAP Customer Relationship Management Improves Communication, Service, and Worldwide Business Relations: Knauf a family firm, based in southeast Austria, manufactures and sells building materials and systems for interior work such as plaster board, metal sections, and fillers to private and commercial customers. Before they implemented mySAP CRM, knowledge about their business partners such as home improvement stores, architects, carpenters, or building...; Tags: mySAP, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software; Case studies
Effect Modification Investigation Using SAS - A Model Building Exercise: The positive association of adiposity with insulin and negative association with adiponectin have been documented along with evidence that adiponectin and insulin are inversely associated. The purpose of the study discussed in this paper was to determine the influence of adiponectin on insulin and its potential to modify the relationship...; Tags: Relationship, SAS Institute; White papers 2007-05-14
Outsourcing Vendor Selection: While hard-issues like offshore vendor’s financial strength, experience and expertise, resources, brand etc can be gauged on a tangible scale, the problem lies in the more obscure soft issues, which can make a big difference. Selecting the ‘right outsourcing vendor’ is the key to a successful relationship. It is therefore...; Tags: Financial, Hughes Software Systems, Outsourcing, Financial Accounting, It Operations, Business Operations, Outsourcing & Subcontracting, Finance; White papers 2003-01-01
Allfinanz Establishes Awareness, Generates Demand With Industry Networks Benefits: All?nanz has been providing technology-based solutions to the insurance and banking industries in Europe and North America since 1987. After having had a Business Partner relationship with the IBM SMB group in the UK, All?nanz decided it was time to increase their activities in the United States market. They had...; Tags: Awareness, Industry, IBM Corp., Allfinanz, All?nanz, Smb/Sme, Banking, Strategy, Financial Services, Management; Case studies
Networking Tips: This paper presents 10 tips for successful business networking effective business networking is the linking together of individuals who, through trust and relationship building, become walking, talking advertisements for one another. Keep in mind that networking is about being genuine and authentic, building trust and relationships, and seeing how you...; Tags: Network, Dish Network, Tv & Home Theater, TVs, Personal Technology, Home Entertainment; White papers 2005-07-03
Creating a forest level trust relationship in Windows Server 2003: trust relationship between domainsHow to configure trust relationship between two doamins; Tags: Servers, saidi.adeyemi@..., Microsoft Windows, Microsoft Windows Server 2003, Microsoft Windows Server; Discussion threads 2007-10-04
Designing a network , NIC card: 1. NICs can tell whether an arriving frame is tagged or not simply by looking at it. How can they do so? (Hint: They look at the value in the two octets following the address fields.2. You will create a design for a network connecting four buildings in an industrial park. Hand...; Tags: NETWORKING, network, network interface card, Rayan_Almirza@..., Building C, computer; Discussion threads 2007-04-20
Building a World Class Sales Machine: Who wouldn't want a world class sales machine? Highly desired and equally elusive, information driven sales and streamlined business processes represent the panacea of Customer Relationship Management. Okay, so what's that mean to your business in a down economy? To learn about the potential and...; Tags: CRM, Sales Strategy, Advertising & Promotion, Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Sales, Marketing, Software; Webcasts 2008-04-29
Schering Do Brasil Spends Less and Earns More With mySAP Customer Relationship Management: Part of global manufacturer Schering AG, Schering do Brasil has a 50% share of Brazil's market for contraception products and ranks among the country's 10 largest pharmaceutical enterprises. Building close relationships with customers is key to the company's mission to broaden its expertise, enhance patient care, and provide new life-enhancing...; Tags: mySAP, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software; Case studies
Customer Relationship Management in Banking Sector and a Model Design for Banking Performance Enhancement: Nowadays, many businesses such as banks, insurance companies, and other service providers realize the importance of Customer Relationship Management CRM and its potential to help them acquire new customers retain existing ones and maximize their lifetime value. At this point, close relationship with customers will require a strong coordination between...; Tags: CRM, Banking, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Financial Services, Marketing, Software; White papers 2006-09-05
Building Relationship Capital: Client Relationship Management for the Capital Markets: Current market trends in both investment banking and equity sales, trading, and research demand a rapid and sophisticated response, not just in terms of corporate strategy, but in the technologies and processes put in place to support these strategic moves. Without the proper technology bedrock - one that builds and...; Tags: Capital Market, Relationship, CDC Software, Investment, Financial Services, Sales Strategy, Strategy, Finance, Sales, Management; White papers 2005-10-01
Citizen Relationship Management (ZRM) - The Challenge and the Promise: Citizen Relationship Management holds out the promise of a much more effective, efficient and simple government at the service of its citizens. ZRM borrows heavily from Customer Relationship Management CRM. The latter has been defined as "customer-centric business strategies that optimize the long-term value of selected customers." Citizen Relationship Management...; Tags: Personalization, CRM, ZRM, Advertising & Promotion, Customer Relationship Management (CRM), Government, Enterprise Software, Marketing, Software; White papers 2005-08-09
Holidays and customer relationship-building: Good Stuff...but Why?As usual, Ramon has crafted some excellent advice for business. Just one part bothers me, the fact that we feel compelled to exclude any reference to the very reason that we have developed this "holiday spirit". Is it just a t; Tags: chip@...; Discussion threads 2006-12-05
Nuremberg Building Authority Reduces Building Permit Processing Time by 25%: Builders know from painful experience that obtaining a building permit can sometimes take longer than building a house. To be able to process building applications more quickly and to integrate the participating departments simultaneously into the permission process, the Nuremberg Building Authority has replaced the paper-based process with an electronic...; Tags: Oracle Corp., Building Permit; Case studies 2007-10-01

<< Previous
page 1 of 1
Next >>

Help Desk Trouble Ticket Form: The Help Desk Trouble Ticket is an important document for the technical support professional. This form contains all the essential fields for maintain ...; Buy Now

Cisco IOS Command Chart (IOS v.12+): Becoming proficient with Cisco equipment means remembering a whole new set of commands. These command charts give you a quick way to look up the needed IOS commands and switches when you need them.; Buy Now