Sponsored White Papers, Webcasts, and Downloads
Additional Resources
- Staffing and Routing in a Two-Tier Call Centre
- This paper studies service systems with gatekeepers who diagnose a customer problem and then either refer the customer to an expert or attempt treatment. The paper determines the staffing levels and referral rates that minimise the sum of staffing, customer waiting, and mistreatment costs and also compares the optimal gatekeeper...
- Tags: Staffing, Referral
- White papers 2005-09-21
- SI NetworkMechanics (exe)
- Get Ping, Traceroute, IP Lookup, regular Whois and Referral Whois tools in a single convenient package! SI Network Mechanics offers great ergonomics, quick keyboard operation and clean printable output. A unique Referral Whois algorithm implemented in SI Network Mechanics provides complete information about the owner of any domain name, up...
- Tags: Phone, WinCatalog, Keyboards, Telecom & Utilities, Hardware, Peripherals
- Software downloads 2008-02-19
- Four Great Revenue Strategies for Customer Service
- Your customer service department represents a tremendous untapped source of revenue opportunities for your company. This paper outlines four such revenue strategies: aggressive mining of customer service data, context-sensitive online promotions, real-time lead generation and referral and real-time transactions.
- Tags: Strategy, Revenue, Customer Service, RightNow Technologies, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- White papers 2005-01-01
- Staffing and Routing in a Two-Tier Call Center
- This paper studies service systems with gatekeepers who diagnose a customer problem and then either refer the customer to an expert or attempt treatment. The probability of successful treatment by a gatekeeper decreases as the problem's complexity increases. The authors determine the optimal staffing levels and referral rates that minimize...
- Tags: Staffing
- White papers 2005-02-21
- Discipline Referral Database (zip)
- The EducatorsHandbook.com Discipline Referral Database is an Internet-based discipline management software for schools. The database helps schools manage all aspects of the discipline process including: paperless submission of discipline referrals, behavior troubleshooting on the student, classroom, grade, and school-wide levels with easy-to-read reports and graphs of student performance, simplified communication...
- Tags: Referral, EducatorsHandbook.com Discipline Referral Database, Internet, Storage, Databases, Hardware, Enterprise Software, Software, Data Management
- Software downloads 2005-06-07
- Internal Referral
- I have been referred to a position by a friend in the company. My concern is I don't know how to negotiate the salary as in my previous jobs, the head hunter did all the negotiation. Would this put me at a disadvantage ?
- Tags: Charles Chan
- Discussion threads 2005-07-17
- Looking.....
- For a high level 2003 Exchange Admin. 80K. In the Baltimore MD area. Will pay referral fee.email me at jklodzen@ppsinfo.comdamn, i wish i could move there
- Tags: E-mail
- Q&A 2005-05-17
- Wireless Network (IEEE 802.11) Policies object
- I am trying to extend wireless Schema. I am using artical from Microsoft http://www.microsoft.com/technet/net...ta_ad_ext.mspx but when i run the command on my DC i am getting error message see bleow "Add error on line 14: ReferralThe server side error is "A referral was returned from the server."0 entries modified successfully.An...
- Tags: Wi-Fi, kshah@..., wireless network, network, wireless, IEEE 802.11
- Discussion threads 2007-09-27
- Leading Health Insurer Speeds Transactions and Affordably Meets New Business Demands
- Horizon Healthcare Services, Inc. Horizon, the independent licensee of the Blue Cross and Blue Shield Association in New Jersey, automated its claims and referral transactions in 2001 using off-the-shelf integration software. This linked the transactions to its mainframe systems. The integration solution required considerable manual intervention, was hard to adapt...
- Tags: Health Care, Horizon Healthcare Services Inc., Mainframes, Servers, Hardware
- Case studies 2006-03-14
- Knowledge Management Portal Delivers High Quality Healthcare Information
- NHS 24 wanted to provide innovative means of delivering progressive, joined-up public sector healthcare and create a flexible and adaptive portal based on a service infrastructure. NHS 24 deployed BEA AquaLogic User Interaction to create a Knowledge Management System KMS which underpins the national health information, clinical assessment, advice, and...
- Tags: Scotland, BEA Systems Inc., Knowledge, Health Care, Knowledge Management Portal, NHS 24, Vertical Industries, Benefits, Healthcare, Knowledge Management, Enterprise Software, Software, Human Resources
- Case studies 2006-04-01
- LDAP: Uniform Resource Locator
- This paper describes a format for a Lightweight Directory Access Protocol LDAP Uniform Resource Locator URL. An LDAP URL describes an LDAP search operation that is used to retrieve information from an LDAP directory, or, in the context of an LDAP referral or reference, an LDAP URL describes a service...
- Tags: Lightweight Directory Access Protocol Uniform Resource Locator, LDAP, Directory Services, Enterprise Software, Software
- White papers 2004-11-16
- Find the information you need with these resources for independent IT consultants
- As an independent consultant, finding accurate information, sound direction, and up-to-date resources can help put you ahead of your peers. This listing of online resources, sent to us from TechRepublic members, can help you stay on top. Whether you're looking for a referral service, a professional organization...
- Tags: TechRepublic Inc., Information Technology, Resource, Web Site Development, Productivity, Web Technology, Channel Management, Strategy, Internet, Marketing, Management
- Download resources 2006-01-18
- Trilogy Recruitment (zip)
- Store & share valuable client and recruit data in a 100% secure client-server network, HR is the first demo release of five including - Financial Needs Analysis, Project Management, Financial Accounting and Payroll. Other HR functions includes a detailed recruit profile, CV report generator, referral tracking, schedule diary with appointments,...
- Tags: Human Resources, Client-server, Trilogy SE, Financial Accounting, Servers, Finance, Hardware
- Software downloads 2008-07-07
- Biometrics Direct Solutions Case Study
- North Florida Regional is a 278-bed, full-service medical and surgical acute care referral center serving 14 counties and offering comprehensive heart care, cancer care, women's health, diabetes care and neuromusculoskeletal services. NFMC was looking for an end-to-end security solution that positively identifies each end-user accessing patient care records. SAFLINKs SAFsolution...
- Tags: North Florida Regional, Scanners, Biometrics, Gender And Diversity, Authentication/Encryption, Security, Hardware, Peripherals, Human Resources
- Case studies
- Can you identify your shortcomings as an IT consultant?
- Have you ever wondered what clients might say if they had to write a critique about you? It didn't really enter my mind until I read TechRepublic member meryl_logue's comment in the discussion thread about how to become an IT consultant: I NEVER hire a consultant without at least...
- Tags: Consultant, Information Technology, Referral, Software Development, Strategy, Development Tools, Software/Web Development, Management, Chip Camden
- Blog posts 2008-03-28
- 5 Keys to Improving Imaging Center Profitability
- Join this Webcast to hear about five key business strategies that can help Diagnostic Imaging Centers improve profitability despite increasing competition and high operating costs: Improving referral opportunities, developing, and continue to refine a plan for growth, improving resource utilization, and using financing to the advantage.
- Tags: Siemens AG, Imaging, Profitability, Document Management, Investment, Financial Accounting, Digital Media, Enterprise Software, Software, Finance, Managerial Accounting, Consumer Electronics, Personal Technology
- Webcasts
- Silverline Surf (exe)
- A new form of traffic exchange. Software installed on your computer to allow more custom features such as timer throttle (between 10 and 60 second page flips), frame free surfing (so frame-breakers have no effect), built-in pop up blocker (so your screen doesn't get cluttered by annoying ads), and more....
- Tags: Credit, Productivity, Viruses And Worms, Security
- Software downloads 2007-03-15
- Vehicular Advertising for Independent Consultants
- Had a chat with my wife last nite about the value of having a company logo/name/contact info on a new snappy vehicle as a mobile advertising medium. The big boys do it like Nerds On Site etc with PT Cruisers, Volkswagons etc. I'm an independent consultant and have...
- Tags: advertisement
- Discussion threads 2006-02-23
- Client Management: Developing More Profitable Relationships
- This paper discusses the unique challenges that professional services organizations PSOs such as law practices, consultancies, and accounting firms face in acquiring and retaining profitable clients. It explains how the customer lifecycle management CLM framework developed by "old line" manufacturers is now being adapted by PSOs as client lifecycle management,...
- Tags: Finance, Professional Services, Financial Services, Operational Accounting, SAP AG, Accounting, performance, QoS
- White papers 2005-03-29
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