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- Customer Relationship Management to Sustain Competitive Advantage
- The diagnostics market was becoming increasingly competitive. With the high speed of technological changes as well as the characteristics of Roche Diabetes Care's (RDC's) customer base, there were few, if any, barriers of entry for RDC's market. It became increasingly clear that in addition to excellent products and services resulting...
- Tags: Initiative, Competitive Advantage, CRM, RDC, Research & Development, Advertising & Promotion, Customer Relationship Management (CRM), Strategy, Enterprise Software, Business Operations, Marketing, Software, Management
- Case studies
- Windows Server 2003 R2 with Remote Desktop Admin - Can't connect, no error
- Using Remote Desktop Connection in Vista, I used to be able to successfully connect to a couple of servers running Windows Server 2003 Enterprise running Remote Desktop Admin not full Terminal Server licensing in place. Both of these machines were upgraded to Windows Server 2003 R2. Now, when...
- Tags: Servers, Microsoft Windows Vista (Longhorn), Microsoft Windows, DNS, Terminal Services Manager, mark@..., RDC, R2 Server, server, remote desktop, Microsoft Windows Server 2003, Microsoft Windows Server
- Discussion threads 2007-11-07
- Viewing on Remote Monitor of RDC
- I assist others using RDC and a VPN. When I log into the host computer it "locks" the host computer screen for security purposes.Is there any way to where when I log in using RDC, that it will allow the user to see what I am doing? Like in...
- Tags: PRODUCTIVITY, Microsoft Windows, VPNs, monitor, ahiggibaby@..., RDC, Microsoft Windows XP, computer
- Discussion threads 2007-10-12
- Emailing from an Office Application using Remote Desktop Connection
- We have setup a Win2003 Server running Terminal Services which our users connect to via RDC. The user opens a MS Access database on the Terminal Server. Part of the database's functionality is to send out email notifications. The user's Outlook Express account has been setup on the Terminal Server...
- Tags: Microsoft Outlook, Storage, Databases, Microsoft Office, tafryer@..., database, e-mail, server, remote desktop
- Discussion threads 2007-09-13
- Terminal Server local lpt port corruption
- I have a Windows 2003 Server users connect to remotely via RDC. This server has a local printer on LPT1, an Okidata ML320. Some users connecting remotely also have this same printer model connected directly to their PCs. Recently the LPT1 port on the server has become...
- Tags: Printers, Servers, craig@..., Okidata, printer, server, RDC, Microsoft Windows Terminal Server
- Discussion threads 2007-09-05
- Drag and drop from remote desktop
- Hello all, I am currently setting up a network for a local company. They have a server that 3 different computers must connect to in order to control the program. my question is; is it possible to allow more than one connection using Remote Desktop Connection? before they just had...
- Tags: Construction, Terminal services, waylon.milner@..., TS License, window, remote desktop, desktop
- Discussion threads 2007-08-29
- rdc to access windows 2000 professional
- i want ot access windows 2000 professional from windows xp through remote desktop connection.i already insatll rdc on windows 2000. i it does not work.suggest me how can i make is possible
- Tags: ravi.agg2k@..., rdc, Microsoft Windows 2000, windows 2000 Professional
- Discussion threads 2007-08-29
- Remote Desktop Connection Printing via WiFi Printer
- Hi, I have a situation where I have a wi-fi multifunction printer that I use to print on a local computer, but would also like to print while in a Remote Desktop Connection. I have read the other posts in regards to setting up a non LPT type of...
- Tags: Printers, thomasmorales@..., remote desktop, Wi-Fi, printer, RDC
- Discussion threads 2007-08-22
- VNC over the internet
- Can I remote into a users computer using VNC, if the users are at different locations but have a internet connection?NEVERMINDI discovered the answer to my own question ? yes i can !!!!You want to share?I have some remote offices that don't have DC and are not part of...
- Tags: Microsoft Windows, Firewalls, gubi4@..., RDC, VNC, Internet
- Discussion threads 2007-06-07
- Cannot ping without domain name (Firewall off)
- Hi all,I have a PC on a 2003 domain that I cannot ping by PC name. It is also screwing around with my AV deployment software and RDC. The computer in question is named printserve. If I ping printserve it actually pings printserve.co.uk. If I ping printserve.domainname.co.uk it pings the...
- Tags: PRODUCTIVITY, Desktops, Domain names, NETWORKING, firewall, domain name, Stuart.G, PC, deployment software, RDC, IP, NetBIOS Name, computer, network
- Discussion threads 2007-05-21
- Remote Desktop Problem
- I want to use rdc to connect to offic computer in my home. In my office router, I have configure to forward to port 3389 (both UDP/TCP) to the server LAN IP. In my home computer, I have configure my router to forward port 3389 (both UDP/TCP) to my...
- Tags: TCP/IP, NETWORKING, Network technology, desktop, remote desktop, elizabeth_cheng@..., IP, rdc
- Discussion threads 2007-05-08
- Windows 2003 Standard Ed. RDC
- I have a Windows 2k3 Std server with Plesk on it. My other accounts was using it very very well until suddenly one day, I could not connect to the Internet when I got on RDC. I thought it was a configuration error but it seems that there's no configuration...
- Tags: aodat2@..., RDC, Microsoft Windows, Microsoft Windows 2003
- Discussion threads 2007-03-16
- Installation of a network printer for an RDC client on VPN
- I am working at home via RDC and VPN connected to my office remote hosts (WinXP, WS2003). I need to print on my home network printer (HP LJ 1022n), that is not connected directly to my home PC. The problem is that the printer's IP address belongs to another subnet...
- Tags: network printer, printer, blu@..., RDC, networking, network, VPN
- Discussion threads 2007-02-20
- the client could not connect to the remote computer.
- I am getting the error: "the client could not connect to the remote computer. remote connections might not be enabled or thecomputer might be too busy to accept new connections. it is also possible that network problems are preventing your connection. please try connecting again later. if the problem continues...
- Tags: server, globalsocialite, windows, security, software, vpn, dns, ad, networking, remote desktop, terminal services, rdc, computer
- Discussion threads 2007-02-18
- Saving Remote Desktop Connection entries
- Has anyone figured out how to save or reset Remote Desktop Connection entries once a connection is created? I went into the registry and deleted the MRU value and the RDC icon for the connection but it didnt do anything. Any takers?From within the Remote Desktop Connection dialog box (click...
- Tags: remote desktop, dlogan@..., Remote Desktop Connection
- Discussion threads 2007-01-12
- Remote Desktop Printer Share Changing...
- We have 2003 serving up a cash register application to a small workgroup. One worker needs to tap in from home. She has 2000 and we installed Remote Desktop connecting to an XP Pro machine at work.Server name is PO000XP Pro workstation name is PO005She has a Lexmark printer attached...
- Tags: printer, remote desktop, mike@..., PO005
- Discussion threads 2007-01-09
- Connect to Windows with RDC client for Mac OS X
- Rajhi
- Tags: Apple Mac OS, Apple Mac OS X, Apple Macintosh, Microsoft Windows, networking, raj_001312@..., rdc, windows
- Discussion threads 2006-12-06
- Remote Desktop Print Forwarding.
- Has anyone had a problem with forwarding a printer from a RDC. We have a POS software that is not designed to be used via Vpn. So we have decided to RDC to a terminal at an increase of 16x the speed. The problem is that RDC will not forwrd...
- Tags: cameront@..., printer, RDC, remote desktop, SueT, windows
- Q&A 2006-10-05
- How do I… Configure Microsoft Windows XP Remote Desktop?
- Are you remote right now?Combined with VPN, we use Windows Remote Desktop often here at CNET for working from home or on the road. Is remote connection part of your regular routine? Are you working more because of technology innovations like this? Less? Just better?I use RDC occasionallyto update systems...
- Tags: desktop, erik eckel, hardware, how do i, Mark W. Kaelin, Microsoft Corp., Microsoft Windows, Microsoft Windows XP, RDC, RDC & VPN, remote desktop, server, VPN, windows xp
- Discussion threads 2006-09-26
- How do I… Configure Windows XP Remote Administration?
- Is remote too close?Remote administration is a great idea and often comes in handy for users in remote locations. However, it also means users might feel more comfortable requesting help. Has that ever been a problem for you and, if it has, what did you do about it? Is it...
- Tags: computer, erik eckel, firewall, hardware, Mark W. Kaelin, Microsoft Windows XP, RDC, remote administration, remote assistance, router, subnet, windows xp
- Discussion threads 2006-09-25
