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- Financial firm gets rapid payback with portfolio management solution
- Knowing the status of their IT projects is always critical for corporations. But when a company is running hundreds of IT projects simultaneously in 20 major locations, keeping a finger on the pulse of projects becomes increasingly complex—and essential. To accomplish this goal, many companies turn to Professional Services Automation...
- Tags: David Southgate, financial, Niku Corp., professional services, Professional Services Automation, Textron Financial
- Technical articles 2003-05-06
- Consulting firm gains greater efficiencies, strong ROI using PSA software
- Though tech spending is tight, enterprises are still grabbing new technologies that drive business efficiencies. That's exactly what one global consulting-driven enterprise gained when it pulled in a professional services automation application.Despite 2002 being a restrained year for IT expenditures, one type of enterprise software, professional services automation PSA, appears...
- Tags: Tools & Techniques, consulting, ROI, software, David Southgate, professional services automation, professional services, EXE
- Technical articles 2002-10-21
- How to select the best PSA software for your organization
- Are you considering Professional Services Automation software for your organization? This article from PSASoftware.com offers tips that you can use to make the right decision.Editor’s note: This article appears on TechRepublic under special arrangement with PSASoftware.com, a Web site run by Account4, a PSA software vendor.If you are considering a...
- Tags: software, Professional Services Automation, professional services
- Technical articles 2001-06-08
- Download this RFQ template for PSA software
- Use this request for quote RFQ template to diagnose your clients' PSA software needs, estimate costs, and prepare the way for implementation.Your clients may soon be looking to you to find the best professional services automation PSA software solution for their growing enterprise. Are you prepared to address all the...
- Tags: Tools & Techniques, Beth Blakely, professional services automation, professional services, software
- Technical articles 2001-03-28
- A download to calculate the value of PSA software
- Download this ROI spreadsheet, provided by the Amey Group and Account4, to help you calculate hard numbers to show clients considering a PSA software solution.Acting as both salesperson and technical guru can prove to be a delicate balancing act. Consultants must not only create reasonable bids that reflect the accurate...
- Tags: ROI/TCO, Tools & Techniques, Beth Blakely, professional services automation, professional services, ROI, software, spreadsheet, return on investment spreadsheet
- Technical articles 2001-03-23
- Research Index: Five PSA solution resources
- If you're planning to hire a professional services automation vendor, check out the offerings in TechRepublic's Research Index. Here are five great resources that will help you make an informed decision when choosing a PSA vendor.If you’re wondering how you’re going to properly allocate staff time between on-site crisis management,...
- Tags: Beth Blakely, professional services, professional services automation, Aberdeen Group Inc., professional services automation solution
- Technical articles 2000-11-06
- Industry executive sounds off on PSA market
- In this interview, Business Engine CEO John O'Neil draws strong parallels between the professional services automation PSA and customer resource management CRM markets and identifies the vendor he believes will emerge.Business Engine President and CEO John O’Neil offers his view on the direction of the professional services automation PSA market,...
- Tags: Business Engine Corp., customer resource management, ERP, John O'Neil, Matthew Osborn, professional services, professional services automation
- Technical articles 2000-09-08
- Will PeopleSoft survive in the PSA market?
- The nascent professional services automation PSA market doesn't have a clear market leader. PeopleSoft hopes to leverage its position as an ERP player, but not everyone thinks this strategy will work.In late February 2000, PeopleSoft unveiled its professional services automation PSA solution, challenging vendors, such as Niku, Evolve, and Novient....
- Tags: Enterprise resource planning (ERP), Enterprise software, Matthew Osborn, professional services automation, professional services, PeopleSoft Inc., ERP
- Technical articles 2000-08-18
- Can professional services automation escape the ERP legacy?
- Professional services automation PSA looms on the enterprise application horizon as the next big thing. In this interview, Evolve's VP of marketing and business development, Mark Davis, discusses the differences between PSA and ERP.There is a long list of botched enterprise resource planning ERP implementations, ranging from the fiasco at...
- Tags: Enterprise resource planning (ERP), Enterprise software, Matthew Osborn, professional services, professional services automation, Mark Davis, ERP
- Technical articles 2000-07-07
- Download our checklist for evaluating PSA software vendors
- Whether you're worried about profitability or you're trying to exploit growth opportunities, professional services automation software can help. But which products will meet your needs? This checklist will help you target the right PSA vendors.Professional services automation PSA is all about helping you facilitate the processes of managing staff, tracking...
- Tags: Mary Ann Fitzharris, Professional Services Automation, professional services
- Technical articles 2000-03-30
- Using the Internet for supply chain services
- IT service providers and professional services organizations are using the Internet to meet customer demand for better service. Changepoint president Gerry Smith outlines a supply chain strategy for senior decision-makers.By Gerry SmithCorporate IT departments and professional services organizations PSOs are experiencing unprecedented demand for advanced, high-quality, professional services from both...
- Tags: Guest Contributor, Internet, professional services, professional services organization, supply chain
- Technical articles 2000-03-24
- To protect your resources, track your projects in detail
- Is capturing time and expense becoming more critical to your IT function? Whether you have a service organization that needs to bill back hours or an IT department that needs to streamline its internal projects, a new class of software is available to help you.Maybe you are an IT consultant....
- Tags: Tools & Techniques, Strategy, Mary Ann Fitzharris, Professional Services Automation, professional services, software, Professional Services Automation Software, information technology
- Technical articles 2000-03-10
- Glendale USD and Dell Professional Services Drive Technology Momentum
- Glendale Unified School District GUSD needed an objective and comprehensive assessment of their technology infrastructure to help them implement a solution that enhances education on their campuses today and into the future. Dell Professional Services with a team consisting of a project manager, technicians and subject matter experts carefully studied...
- Tags: Dell Computer Corp., Staffing, Professional Services, Team Management, Management
- Case studies 2006-10-18
- Document Creation and Assembly - Click-Through Demo 1 (Windows)
- This is a portable, interactive demo that closely simulates the UI and functionality of an actual solution. Installs to your Start menu and includes a presenter script. Scenario Summary: A document creation and assembly solution built on the Microsoft Office System can help law firms and other professional services organizations...
- Tags: Professional Services, Microsoft Windows, Microsoft Corp., Creation
- Software downloads 2007-10-05
- The 2007 Microsoft Office System in Professional Services
- This white paper highlights key challenges facing the professional services industry and discusses how the 2007 Microsoft® Office system can help professional services firms enhance business performance by maximizing employee contributions. It also offers examples of firms realizing business impact from their early use of the 2007 Office system, which...
- Tags: Professional Services, Microsoft Corp., Microsoft Office, Office Suites, Software
- White papers 2007-05-01
- Microsoft Dynamics Webcast: CRM in Professional Services: Relationship Management After the Sale (Level 200)
- Professional service organizations are now using Customer Relationship Management CRM far beyond its traditional use in marketing, sales, and service. The attendee of this webcast will learn how Microsoft CRM makes an ideal platform to build custom applications in a fraction of the time it usually takes to develop a...
- Tags: Microsoft Dynamics, Custom Application, Webcast, Professional Services, Microsoft Corp., Microsoft CRM, CRM, Professional Service Organization, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts 2008-10-21
- Professional Services Firm Maximizes Knowledge Sharing With Collaborative Intranet
- Oliver Wyman - Delta Organization & Leadership, a global consulting firm, has intellectual property that was previously dispersed among multiple hard-to-access intranet systems. Consequently, the firm's consultants and business users had difficulty finding and using information for new business proposals and client projects. In fact, they often were forced to...
- Tags: Knowledge, Professional Services, Intranet
- Case studies 2008-07-01
- Plateau Systems Goes Global With Software as a Service
- The company's flagship software offering, Plateau Talent Management Suite, provides a comprehensive platform for managing talent and gives users the power to increase workforce productivity and performance. Plateau's challenges are the envy of most companies: fulfilling market demand created by satisfied customers. Plateau also required global support and networking to...
- Tags: Software-as-a-service, Professional Services, Verizon Communications Inc., Web Hosting, Managed Hosting, It Services, Workforce Management, Recruitment & Selection, Internet, Human Resources
- Case studies 2008-10-01
- HiWAAY Enhances Core Reliability and Fuels Professional Services Growth in Transition to All-Juniper Shop
- HiWAAY Internet Services is a full-service Internet Service Provider ISP providing a broad range of services to enterprises of all sizes along with dial-up and DSL access for residential customers throughout Alabama. Of late, the growth of HiWAAY's residential and business customers had outstripped the capacity of the company's aging...
- Tags: Network, Juniper Networks Inc., Professional Services, HiWAAY, HiWAAY Internet Services, Routers & Switches, Networking, Internet Service Providers (ISPs), Network Technology, Internet
- Case studies 2007-10-01
- Experience Measurable Gains with Remote Services and Support
- IT consultants and Professional Services PS organizations have much to gain with remote services and support delivery - namely reduced travel costs, increased margins and improved billable utilization. But how exactly are IT consultants and PS organizations putting remote services and support delivery to work for them?...
- Tags: Consultant, Information Technology, Professional Services, Citrix Systems Inc., Strategy, Management
- White papers 2008-10-15
