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professional services company (2 results)
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- Professional Services Company Improves Its Customer Service and Reduces Call Volume
- CROSSMARK is a professional services company that helps facilitate sales and resolve service issues between consumer goods manufacturers and their retailers. CROSSMARK's customer service tracking system, composed of isolated notes in a proprietary event-logging application, served only the most basic needs of the customer service representatives. Employees could access the...
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- BOK Financial Banks on Salesforce.com: Training and Professional Services Deliver Results
- BOK Financial Corporation BOKF is a leader in commercial banking, consumer banking, mortgage banking, and wealth management. BOKF wanted a cohesive, on-demand CRM solution that would be easy to use and maintain, while providing the relationship managers with a complete view into customer accounts and banking histories. Salesforce.com's Salesforce CRM...
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- Miyachi Unitek Taps Salesforce.com Professional Services to Quickly Implement Unified Business Infrastructure
- Miyachi Unitek is the world leader in equipment and systems for resistance and laser welding, laser marking, hermetic sealing, pulsed heat soldering, bonding and heat sealing, and wirebond pull testing - systems that bond disparate parts to create one, unbreakable unit. But with operations in 18 countries around the world,...
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- How Avaya IP Telephony Solutions Are Helping Grant Thornton LLP Deliver Uncompromising Client Support
- Grant Thornton LLP is the U.S. member firm of Grant Thornton International, one of the seven global accounting, tax and business advisory organizations. The company wanted to increase competitive advantage and client satisfaction by empowering a large, mobile professional services organization with the tools needed to deliver highly responsive and...
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- Professional Services Company Facilitates Compliance, Protects Sensitive Data
- SI International wanted a better way to encrypt and protect confidential company information. Safeguarding documents with passwords didn't provide the right level of protection. When introduced to Microsoft Partner, GigaMedia Access Corporation, SI International found its solution. GigaMedia develop GigaTrust Enterprise software, which is built on Microsoft Windows Rights Management...
- Case studies
- New Streamlined Messaging Solution Boosts Productivity at Professional Services Firm
- Comprised of three key companies and several subsidiaries, Hashmira Group employs about 15,000 people. For a number of years, the company had used several versions of Microsoft Exchange Server for messaging. Wanting to take advantage of the latest improvements, such as simplified management and enhanced support for remote and mobile...
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- Professional Services Security Success Story: Latin American Supermarket Chain
- As part of the Payment Card Industry PCI compliance and review process, a large Latin American Supermarket Chain was required to confirm its level of security from external attacks. It had no clear information regarding its external exposure to and threats from Internet-based attacks. Lucent performed an in-depth assessment to...
- Case studies
- German Professional Services Company to Create Portal-Based, Real-Time Communication Platform Using the 2007 Microsoft Office System
- As a participant in the Microsoft Office Rapid Deployment Technology Adoption Program, dbu Unternehmensberatung plans to build a solution on the 2007 Microsoft Office system to enhance its communications infrastructure. Working with ITA Systemhaus, a Microsoft Gold Certified Partner, dbu Unternehmensberatung is creating an intranet portal using Microsoft Office SharePoint...
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- Professional Services Firm Cuts Hardware and Software Maintenance Costs by 88 Percent
- The distributed workforce of the Malaysian practice of Ernst & Young faced a crisis: employees needed remote access to the company's 50 Lotus Notes-based business applications, but they experienced issues with application accessibility, usability, and performance. And, the infrastructure costs associated with this system were spiralling. The firm needed a...
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- National Stock Exchange of India Minimizes Investor Risk With Itanium 2-Based Servers
- The National Stock Exchange of India NSE is the world's third-largest stock exchange in terms of transactions, and covers more than 330 cities across the country. With a 43.38 percent annual compound growth rate over the last decade and trade volumes expected to cross 10 million a day in the...
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- New College Durham Attracts New Students With Robust IT Infrastructure Delivered With the Help of Dell Professional Services
- When New College Durham received funding from the Learning Skills Council LSC, it began work on a modernised education facility in March 2003. As part of the project, the college decided to upgrade its server, desktop and storage hardware so that staff and learners could work with advanced technology in...
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- Proactive PC Replacement Offers Insurance Company $4.6 Million in Potential Savings
- Intel Solution Services, a worldwide professional services organization specializing in distributed solutions and data center infrastructure, performed business client assessment work for a $3 billion insurance company1 that had more than 100 locations. The company did not follow a regular, proactive refresh cycle, and its client base included thousands of...
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- Supporting an Effective Growth Strategy With the SAP for Professional Services Portfolio of Solutions
- AccoN, a leading accounting and consulting organization, went from a traditional branch model to a market-driven matrix organization. An ambitious growth strategy was formulated, compelling AccoN to reassess its information and communications technologies strategy. It realized that it needed better information at tactical and strategic levels. That's when AccoN chose...
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- De Smet Engineers & Contractors (DSEC) Now Enjoys Total Confidence in Its New Technology Infrastructure Thanks to Dell Professional Services, the Consulting Division of Dell
- Belgium-based De Smet Engineers & Contractors DSEC was sharing an ICT platform with another affiliate from the De Smet Group. DSEC planned to move offices in September 2004 but before it could do this it needed to migrate from its existing Microsoft Windows NT 4 environment and buy a range...
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- Leading Information Management Company Increases Productivity and Revenues With Linktivity's WebInteractive
- The nature of Engraphix Imaging Systems, Inc. EIS business requires that the company provide customer support at the desktop level for national clients with a small team of professional services engineers. These stringent requirements dictate that the company utilize tools that allow them to interact with clients from anywhere in...
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- Lotus Professional Services Applies Knowledge Sharing Inside and Out, Delivering Sophisticated Solutions Quickly
- Through consulting, education and support services, LPS helps its customers apply technology to solve core business challenges. By creating an intellectual capital IC management tool that also has potential to be sold to customers around the world, LPS is becoming one of its own most compelling success stories. Prior to...
- Case studies
- Microsoft Office System Webcast: Streamlining Professional Services Tasks With Collaborative Workspace Applications (Level 100)
- This webcast looks at the Legal Document Review Workflow Management, Team Resourcing, and Contractual Setup Management applications. The webcast will show how useful these applications can be in your daily professional services business activities. Based on standard Microsoft Windows SharePoint Services capabilities, you can use these applications immediately and easily,...
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- Big Dividends for Small Professional Services Provider Using SAP Software
- Global Enterprise Management Solutions GEMS, essentially a professional services provider, the company resells and implements software primarily from its headquarters in Dallas, Texas. It faced the challenge of nonintegrated accounting and business processes and spotty, incomplete, and untimely information about projects. It chose SAP Collaborative Project Management, mySAP Customer Relationship...
- Case studies
- Blackberry for Professional Services Firms - Extending Key Business Applications Wirelessly
- This webcast will feature an overview of BlackBerry Alliance program members and the applications that have been developed specifically for professional services firms. Legal, Accounting, Architecture & Engineering, Consulting and Advertising represent a few of the many flavors of professional services that use BlackBerry today. This webcast will help professional...
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- Leading Professional Services Firm Uses VMware Virtual Infrastructure to Maximize System Uptime
- For a leading professional services firm that provide financial and management consulting services for many of the world's largest companies, maximum application uptime and speed of deployment are crucial. But the company's IT team was struggling to find the space and resources to meet the demand for research and development,...
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