Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- Consulting firm gains greater efficiencies, strong ROI using PSA software
- Though tech spending is tight, enterprises are still grabbing new technologies that drive business efficiencies. That's exactly what one global consulting-driven enterprise gained when it pulled in a professional services automation application.Despite 2002 being a restrained year for IT expenditures, one type of enterprise software, professional services automation PSA, appears...
- Tags: Tools & Techniques, consulting, ROI, software, David Southgate, professional services automation, professional services, EXE
- Technical articles 2002-10-21
- Financial firm gets rapid payback with portfolio management solution
- Knowing the status of their IT projects is always critical for corporations. But when a company is running hundreds of IT projects simultaneously in 20 major locations, keeping a finger on the pulse of projects becomes increasingly complex—and essential. To accomplish this goal, many companies turn to Professional Services Automation...
- Tags: David Southgate, financial, Niku Corp., professional services, Professional Services Automation, Textron Financial
- Technical articles 2003-05-06
- How to select the best PSA software for your organization
- Are you considering Professional Services Automation software for your organization? This article from PSASoftware.com offers tips that you can use to make the right decision.Editor’s note: This article appears on TechRepublic under special arrangement with PSASoftware.com, a Web site run by Account4, a PSA software vendor.If you are considering a...
- Tags: software, Professional Services Automation, professional services
- Technical articles 2001-06-08
- Download this RFQ template for PSA software
- Use this request for quote RFQ template to diagnose your clients' PSA software needs, estimate costs, and prepare the way for implementation.Your clients may soon be looking to you to find the best professional services automation PSA software solution for their growing enterprise. Are you prepared to address all the...
- Tags: Tools & Techniques, Beth Blakely, professional services automation, professional services, software
- Technical articles 2001-03-28
- A download to calculate the value of PSA software
- Download this ROI spreadsheet, provided by the Amey Group and Account4, to help you calculate hard numbers to show clients considering a PSA software solution.Acting as both salesperson and technical guru can prove to be a delicate balancing act. Consultants must not only create reasonable bids that reflect the accurate...
- Tags: ROI/TCO, Tools & Techniques, Beth Blakely, professional services automation, professional services, ROI, software, spreadsheet, return on investment spreadsheet
- Technical articles 2001-03-23
- Research Index: Five PSA solution resources
- If you're planning to hire a professional services automation vendor, check out the offerings in TechRepublic's Research Index. Here are five great resources that will help you make an informed decision when choosing a PSA vendor.If you’re wondering how you’re going to properly allocate staff time between on-site crisis management,...
- Tags: Beth Blakely, professional services, professional services automation, Aberdeen Group Inc., professional services automation solution
- Technical articles 2000-11-06
- Industry executive sounds off on PSA market
- In this interview, Business Engine CEO John O'Neil draws strong parallels between the professional services automation PSA and customer resource management CRM markets and identifies the vendor he believes will emerge.Business Engine President and CEO John O’Neil offers his view on the direction of the professional services automation PSA market,...
- Tags: Enterprise resource planning (ERP), Enterprise software, Sales force management, Matthew Osborn, industry, professional services automation, John O'Neil, ERP, professional services, Business Engine Corp., customer resource management
- Technical articles 2000-09-08
- Will PeopleSoft survive in the PSA market?
- The nascent professional services automation PSA market doesn't have a clear market leader. PeopleSoft hopes to leverage its position as an ERP player, but not everyone thinks this strategy will work.In late February 2000, PeopleSoft unveiled its professional services automation PSA solution, challenging vendors, such as Niku, Evolve, and Novient....
- Tags: Enterprise resource planning (ERP), Enterprise software, Matthew Osborn, professional services automation, professional services, PeopleSoft Inc., ERP
- Technical articles 2000-08-18
- Can professional services automation escape the ERP legacy?
- Professional services automation PSA looms on the enterprise application horizon as the next big thing. In this interview, Evolve's VP of marketing and business development, Mark Davis, discusses the differences between PSA and ERP.There is a long list of botched enterprise resource planning ERP implementations, ranging from the fiasco at...
- Tags: Enterprise resource planning (ERP), Enterprise software, Matthew Osborn, professional services, professional services automation, Mark Davis, ERP
- Technical articles 2000-07-07
- Download our checklist for evaluating PSA software vendors
- Whether you're worried about profitability or you're trying to exploit growth opportunities, professional services automation software can help. But which products will meet your needs? This checklist will help you target the right PSA vendors.Professional services automation PSA is all about helping you facilitate the processes of managing staff, tracking...
- Tags: Mary Ann Fitzharris, Professional Services Automation, professional services
- Technical articles 2000-03-30
- To protect your resources, track your projects in detail
- Is capturing time and expense becoming more critical to your IT function? Whether you have a service organization that needs to bill back hours or an IT department that needs to streamline its internal projects, a new class of software is available to help you.Maybe you are an IT consultant....
- Tags: Tools & Techniques, Strategy, Mary Ann Fitzharris, Professional Services Automation, professional services, software, Professional Services Automation Software, information technology
- Technical articles 2000-03-10
Additional Resources
- Emailing automation (exe)
- Emailing automation provided capacities of e-mailing to any compatible language OLE Automation (for example VBA for the office automation tools Microsoft Word, Excel, Access). Integration in your language is immediate and transparent. You can build your own tool with Emailing automation. Emailing automation does not require any complementary library and...
- Tags: Automation
- Software downloads 2005-09-02
- Innovations in Services: Support Automation
- The support experience is not just about break/fix services. It's about using automation throughout the entire IT support lifecycle in complex, multi-vendor environments.
- Tags: Innovation, Hewlett-Packard Co., Automation
- Webcasts 2007-01-01
- The Voice Automation Top 10: Key Considerations for Deploying Speech
- Voice automation can improve the way an enterprise communicates, accesses information, provides services, establishes security, and conducts transactions. For businesses that must provide information and services to increasingly mobile customers, employees, and partners, voice automation is superior. It works from any phone, and can provide easy access to a range...
- Tags: Nuance Communications Inc., Automation, Advertising & Promotion, Marketing
- White papers 2005-02-01
- Siemens Business Services Delivers Superior Support Services With CA's Support Automation Solution
- The support provided by Siemens Business Services directly impacts agent satisfaction, loyalty, and their ability to serve customers. Siemens Business Services endeavors to bring this level of IT service delivery to their end users by deploying the most innovative support automation solution on the market. The Siemens Business Services team...
- Tags: Siemens AG, Support Services, Computer Associates International Inc., Automation Solution, Real Estate, It Services, Productivity, Business Operations
- Case studies
- Automation: Delivering Intelligent IT Control
- Automation is the science and art of making processes or machines self-monitoring, self-correcting, and self-acting. When applied in a data center, automation enables IT to respond faster, more efficiently, and more effectively to changing business needs. Industry experts agree that automation can help transform IT to meet the dynamic demands...
- Tags: Hewlett-Packard Co., Information Technology, Automation, Strategy, Management
- White papers 2006-10-01
- Radiocube Home I (exe)
- Radiocube Home I is the professional Audio Software Platform for Radio Automation, DJs, Bars, Restaurants, Shops and Home Entertainment HiFi. All products are based on professional Radio automation software. Our primary focus for our products lies on clarity, great functionality, simple handling and extreme reliability. We, being software developers as...
- Tags: Software, Radio, Advertising & Promotion, Tools & Techniques, Home Entertainment, Marketing, Management, Personal Technology
- Software downloads 2006-10-17
- Plugging Holes in BSM with Automation
- Find out why, despite increasingly sophisticated business service management BSM tools, most IT departments still rely on manual efforts to analyze performance of business services. And how automation of the business services themselves can provide the relevant, real-time data required to determine health of key business processes. ...
- Tags: Opalis Software Inc., Business Service Management, Automation
- White papers 2006-03-01
- The Top 5 Misconceptions About Data Center Automation
- With obvious benefits to automation, including lower operational costs, improved performance and greater service levels, why aren't more IT departments taking advantage of automation solutions? Opalis explores the top five misconceptions that still lead companies to believe that automation options result in job loss and management burdens in IT environments....
- Tags: Misconception, Data Center, Opalis Software Inc., Automation, Data Centers, Roi/Tco, Recruitment & Selection, Storage, Hardware, Data Management, Finance, Managerial Accounting, Human Resources, Workforce Management
- White papers 2005-11-01
- Functional Testing of Dynamic Web Applications
- Web Sites and Applications are becoming crucial to the success of businesses and hence required to be tested thoroughly and frequently. However these applications change and they change constantly and the challenge of test automation projects is in dealing with these changes. Successful automation is possible only if the automation...
- Tags: Test Automation, Web Application, AdventNet Inc., Automation
- White papers 2005-09-04
- << Previous
- page 1 of 1
- Next >>
