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- Five expert opinions about the PSA market
- What's the future of the Professional Service Automation market? See what the experts have to say about these applications that manage everything from time to customer relationships.Companies offering the latest in Professional Service Automation PSA are bombarding service industries, including IT consulting. PSA promises streamlined service allocation for everything from...
- Tags: Enterprise resource planning (ERP), Enterprise software, Strategy, Beth Blakely, Professional Service Automation
- Technical articles 2000-10-31
- Novell vice president offers PSA implementation advice
- By detailing Novell's rollout of Evolve Software's ServiceSphere, Novell Worldwide Vice president of Consulting Alex Salehi offers advice on professional services automation implementation.Traditionally, enterprise resource planning ERP implementations can bring even the strongest IT infrastructure to its knees. Will the emerging professional service automation PSA solution face the same difficulties?In...
- Tags: Enterprise resource planning (ERP), Enterprise software, Matthew Osborn, Consulting Alex Salehi, Evolve Software, Novell Inc., professional service automation, Novell Consulting
- Technical articles 2000-07-14
Additional Resources
- The Top 5 Misconceptions About Data Center Automation
- With obvious benefits to automation, including lower operational costs, improved performance and greater service levels, why aren't more IT departments taking advantage of automation solutions? Opalis explores the top five misconceptions that still lead companies to believe that automation options result in job loss and management burdens in IT environments....
- Tags: Misconception, Data Center, Opalis Software Inc., Automation, Data Centers, Roi/Tco, Recruitment & Selection, Storage, Hardware, Data Management, Finance, Managerial Accounting, Human Resources, Workforce Management
- White papers 2005-11-01
- Emailing automation (exe)
- Emailing automation provided capacities of e-mailing to any compatible language OLE Automation (for example VBA for the office automation tools Microsoft Word, Excel, Access). Integration in your language is immediate and transparent. You can build your own tool with Emailing automation. Emailing automation does not require any complementary library and...
- Tags: Automation
- Software downloads 2005-09-02
- Considerations for Server-Side Automation of Office
- Developers can use Automation to Microsoft Office to build custom solutions that utilize the capabilities and features that are built into the Office product. While such programmatic development can be implemented on a client system with relative ease, there are a number of complications that can occur if Automation is...
- Tags: Developer, Microsoft Corp., Complication, Automation, Microsoft Office, Office Suites, Software
- White papers 2007-02-05
- Improving System Management Through Automation
- This paper will discuss the foundation of automation and self-management and how it supports the requirement of doing more with less. Using a scenario, it will demonstrate how CA's Unicenter Network and Systems Management Unicenter NSM uses automation and self-management capabilities to make the infrastructure more responsive and adaptable, fixing...
- Tags: Computer Associates International Inc., Automation, It Management, It service Management
- White papers 2006-10-01
- The Brave New World of IT Workload Automation: Part I
- An IT Service Governor helps enforce business policies and SLAs Service Level Agreements, working in synergy with systems and operations management software to provide the optimal service for the lowest possible cost. At the core, it means creating a self-managing and self-healing environment. Even if one were unaware of Workload...
- Tags: Information Technology, Computer Associates International Inc., Automation, Service Level Management, Strategy, It Operations, It service Management, Management
- White papers 2006-09-01
- RAG INFORMATIK GmbH Drives Automation in SLA Management
- RAG INFORMATIK GmbH, one of the largest IT Service Providers in Germany, is firmly committed to raising the degree of automation in Service Level Management. The objective of RAG's automation initiative is "Handling more business without additional IT staff." This required the raw monitoring data to be leveraged for customer-centric...
- Tags: SLA, Hewlett-Packard Co., Automation, Service Level Management, Utility Computing, It Management, Service Management, It Operations, It service Management
- Case studies
- Automation: Delivering Intelligent IT Control
- Automation is the science and art of making processes or machines self-monitoring, self-correcting, and self-acting. When applied in a data center, automation enables IT to respond faster, more efficiently, and more effectively to changing business needs. Industry experts agree that automation can help transform IT to meet the dynamic demands...
- Tags: Hewlett-Packard Co., Information Technology, Automation, Strategy, Management
- White papers 2006-10-01
- Radiocube Home I (exe)
- Radiocube Home I is the professional Audio Software Platform for Radio Automation, DJs, Bars, Restaurants, Shops and Home Entertainment HiFi. All products are based on professional Radio automation software. Our primary focus for our products lies on clarity, great functionality, simple handling and extreme reliability. We, being software developers as...
- Tags: Software, Radio, Advertising & Promotion, Tools & Techniques, Home Entertainment, Marketing, Management, Personal Technology
- Software downloads 2006-10-17
- Support Automation With CA SupportBridge
- CA's new Support Automation solution, CA SupportBridge (formerly Control-F1 SupportBridge), is designed to prevent, detect and repair computer problems before they cause significant disruption to operations and is integrated with existing technologies. CA's Support Automation solution along with CA's Service Management and Configuration Management solutions help customers improve service and...
- Tags: Computer Associates International Inc., Automation, Productivity, It Services
- White papers 2006-01-01
- Magma Design Automation Implements Comprehensive CRM From Salesforce.com for 600 Users
- Magma Design Automation, a provider of chip design solutions, needed a new, cost-effective sales force automation system that integrated marketing and sales with customer service and support. The company has chosen salesforce.com for on-demand Customer Relationship Management CRM service. Magma has implemented sales force automation and customer service and support...
- Tags: Salesforce.com Inc., Sales Force, On-demand, Magma Design Automation, SFA, CRM, Sales Force Automation (SFA), Sales Force Management, Sales Strategy, Customer Relationship Management (CRM), Enterprise Software, Software, Sales
- Case studies
- Functional Testing of Dynamic Web Applications
- Web Sites and Applications are becoming crucial to the success of businesses and hence required to be tested thoroughly and frequently. However these applications change and they change constantly and the challenge of test automation projects is in dealing with these changes. Successful automation is possible only if the automation...
- Tags: Test Automation, Web Application, AdventNet Inc., Automation
- White papers 2005-09-04
- ISAPI Automation Server Extension (exe)
- ISAPI Automation Server Extension is an update containing the latest version of the FoxIsapi Web utility. ISAPI Automation Server Extension contains a newer version than that included in Visual FoxPro 6.0 Service Pack 3. The new version now includes improved support for the transfer of binary data. (reference Knowledge Base...
- Tags: Version, Server, Automation, ISAPI Automation Server Extension, C/C++, Programming Languages, Software Development, Software/Web Development
- Software downloads 2007-09-14
- Automation Design Canvas (exe)
- Automation Design Canvas enables you to build test automation in minutes vs hours; Shave weeks off your release schedules. No code to write or script to craft. Automation Design Canvas is built from the ground up to support rich Web 2.0 applications. It utilizes an advanced designer surface that makes...
- Tags: Test Automation, Automation, ArtOfTest
- Software downloads 2008-07-17
- Improve visibility, control and automation with IBM Service Management
- IT operations must constantly improve visibility, control and automation. IBM Service Management solutions, like the IBM Service Management Stimulator Workshop, help organizations leverage ITIL best practices and realize predictable results, greater efficiency, improved value and reduced risks. Download this white paper to learn how comprehensive IBM Service...
- Tags: Service Management, IBM Corp., Automation, It Services
- White papers 2007-12-01
- wifi for home automation
- Hi all..I would like to know are there anybody who knows ho build a home automation system by using 802.11b/g?which kind of microcontroller can i use?is this WLAN protocol suitable for home automation?p/s please kindly reply since i have three weeks left to complete this project..
- Tags: Wireless LANs, WIRELESS, Wi-Fi, hazrinmd@..., home automation
- Discussion threads 2007-04-08
- Guidance Automation Extensions (msi)
- The Guidance Automation Extensions GAX enable you to run guidance packages, such as the Guidance Automation Toolkit or those included in Software Factories. You can use the Guidance Automation Toolkit GAT to author or customize guidance packages. This version is the first release on CNET Download.com.
- Tags: Microsoft Corp., Tools & Techniques, Management
- Software downloads 2007-08-24
- ROI on Test Automation - A Simple Yet Powerful Approach
- Many ISVs and other software development organizations are turning to test automation to improve their quality assurance programs. But how can you know if the benefits of test automation are worth the required capital outlay? That's the subject of this Caritor white paper, which outlines a method for evaluating the...
- Tags: Test Automation, ROI, Caritor Inc.
- White papers
- Enterpise Service Automation:Effective Management in the new Service Economy
- The movement toward a service economy is evident in just about every market sector, from technology companies selling products as services, to companies of all types outsourcing business and IT functions to consultants and service providers. Even internal IT departments are taking the role of service providers...
- Tags: Epicor Software Corp., Business Services, Outsourcing, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management
- White papers 2006-06-02
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