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- Develop better code by gleaning insight from previous experiences
- Refactoring is the process of revising existing code, which is often a time consuming process. However, prefactoring is the art of applying the insights gleaned from previous experience (whether yours or someone else's) to new projects. It's based on the premise that you're better off considering the best possible design...
- Tags: axiom, design pattern, Ken Pugh, Microsoft Word, O'Reilly Media Inc., Prefactoring, premise, Refactoring
- Download resources 2005-12-09
- How Morphy Richards Recovered After Flooding Damages Its Headquarters
- When December's bad weather left Morphy Richards' South Yorkshire headquarters flooded, the staff at the manufacturer of domestic appliances had to evacuate their premises quickly. The river Don burst its banks covering the Mexborough site with around two feet of water, affecting its IT systems and rendering its premises unusable....
- Tags: Premise, Business Continuity, It Services
- Case studies
Additional Resources
- VoIP-News Premise IP-PBX Checklist
- Everything you'll need to know before talking with a premise-based PBX provider. This checklist organizes all of the basic information about your current situation that you'll need to effectively negotiate with a premise-based PBX provider--like the number of locations you have that need VoIP services, your current...
- Tags: PBX, VoIP-News, Telephony, VOIP, Telecommunications, Networking
- White papers 2007-07-25
- Live Webcast: Top Ten Challenges with On-Premise Email Management
- For most organizations, the costs and management burdens of ever more sophisticated email continuity and archiving systems is now a serious problem. To manage increasing data stores, complex retention policies, fast search and recovery of messages and disaster recovery, companies have many choices for on-premise or on-demand services. While...
- Tags: Dell Computer Corp., Webcast, On-demand, MessageOne, E-mail, Cloud Computing, Online Communications
- Webcasts 2008-09-04
- On-Demand or On-Premise CRM - Which Is Right for You?
- A tremendous amount of confusion exists about the comparative value of on-demand versus on-premise CRM software. On-demand CRM is fundamentally a deployment option, with attributes that make it a suitable option for some businesses, but many companies are unsure about whether or not it is appropriate for them. The answer,...
- Tags: On-demand, Onyx Software, On-demand CRM
- White papers
- The 6 Myths of On-Demand Contact Centers
- Today, many companies are adopting the on-demand model for their contact centers, abandoning the older premise-based systems. Nevertheless, several myths about the superiority of on-premise solutions still exist. These misconceptions prevent many businesses from taking advantage of on-demand contact centers. "The 6 Myths of On-Demand Contact Centers" White Paper busts...
- Tags: Contactual Inc., On-demand, Contact Center, Call Centers, It Operations
- White papers 2006-07-10
- Hosted VoIP for the SMB Distributed Workforce
- A distributed workforce is one that extends beyond the confines of a traditional single office environment. The term may refer to any number of organizational arrangements. Smaller businesses want and often need this kind of flexibility and competitive advantage, but have fewer resources than their enterprise counterparts. They have to...
- Tags: Small And Medium Business, Speakeasy, Workforce, Smb/Sme, Telephony, Workforce Management, Recruitment & Selection, VOIP, Telecommunications, Networking, Human Resources
- White papers 2007-10-01
- The Hosted IP Contact Center Selection Process - One Size Does Not Fill All
- The contact center industry has gone through an evolution in the last decade that has left the marketplace unrecognizable even to those who have monitored the industry closely during this period. What was once an industry based upon proprietary hardware-oriented technology, facilitated by premise-based monolithic systems, and delivered by telephone...
- Tags: Phone, Industry, IP, Emphasis, Contact Center Industry, Strategy, Network Technology, Management, Networking
- White papers 2006-01-16
- Microsoft Dynamics CRM clients for Outlook Compatibility Update (On Premise) (ISO)
- With this update, for on-premise versions of Microsoft Dynamics CRM, you can install and run Microsoft Dynamics CRM clients for Microsoft Office Outlook on computers that run Windows Vista-based operating systems and/or Office 2007-based application. Microsoft Dynamics CRM clients for Microsoft Office Outlook enables access to the same data through...
- Tags: Microsoft Dynamics, ISO, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Microsoft Outlook, Microsoft Office, Enterprise Software, Marketing, Software, Office Suites
- Software downloads 2007-08-17
- Genesys Conferencing Maximizes Sales and Service Effectiveness by Using Salesforce
- Aside from being a world expert on conferencing solutions, Genesys was also an unintentional expert on the problems associated with running separate and fragmented on-premise Customer Relationship Management CRM solutions. Until recently, the company was using an assortment of CRM, service management, and communications applications. These solutions were deployed to...
- Tags: Salesforce.com Inc., Genesys Telecommunications Laboratories, Genesys Conferencing, Sales Force Management, Sales Strategy, Sales
- Case studies
- Microsoft Dynamics CRM 3.0 clients for Microsoft Office Outlook Compatibility Update (On Premise) (ISO)
- With this update, for on-premise versions of Microsoft Dynamics CRM, you can install and run Microsoft Dynamics CRM clients for Microsoft Office Outlook on computers that run Windows Vista-based operating systems and/or Office 2007-based application. Microsoft Dynamics CRM clients for Microsoft Office Outlook enables access to the same data through...
- Tags: Microsoft Dynamics, ISO, Microsoft Corp., Microsoft Office, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Office Suites, Software, Marketing
- Software downloads 2007-08-31
- On-Demand or On-Premise? Best Practices for Midsize Businesses
- This paper from SAP and CIO Magazine recaps some of myths about SaaS and provides a framework for an honest self-assessment of your organization's needs and which software model is right for you.
- Tags: Midsize Business, On-demand, SAP AG, Best Practice, Software As A Service (SaaS), Cloud Computing, Emerging Technologies
- White papers 2008-03-07
- Brocade Integrates Salesforce Data With Key On-Premise Operational and Analytic Systems Using Data Services Delivered Through Informatica PowerCenter
- Founded in 1995, Brocade (Nasdaq: BRCD) provides the industry's leading platforms, solutions, and services for intelligently connecting, managing, and optimizing IT resources in shared storage environments. The company wanted to implement a data services framework atop an enterprise data integration platform to tightly integrate an external salesforce.com Salesforce on-demand deployment...
- Tags: Data Service, Salesforce.com Inc., Informatica, Brocade Communications Systems Inc., Sales Force Management, Sales
- Case studies
- Images: Carnegie Mellon's car navigation system
- The MOVE system operates on the premise that, as with subway maps, less is more and you don't need to see everything in proper scale. by CNET News.com
- Tags: news, automotive, navigation, TechRepublic Inc., Carnegie-Mellon University, MOVE System, CNET News.com
- Image galleries 2007-10-28
- On-premise to On-demand
- The Software as a Service Opportunity for Independent Software Vendors Predictions of the death of software are over-stated and the reality is that all businesses are becoming ever more reliant on it
- Tags: Quocirca, On-demand, Software As A Service (SaaS), Emerging Technologies
- White papers 2007-05-17
- Net Neutrality Hurts More Than It Helps
- Ahhh...an existing assumption under fire - simplicityThis goes back to freedom from the playground bully. Simple common playground rules that are well known.Here is the premise that's wrong: It's ok to change/create new the contracts with whomev
- Tags: INTERNET, agarillon, Net Neutrality
- Discussion threads 2006-11-09
- Software-as-a-Service; A Comprehensive Look at the Total Cost of Ownership of Software Applications
- Gartner estimates that the annual cost to own and manage traditional "on-premise" software applications can be up to four times the initial purchase price. This is due to a company's need to acquire and maintain the resources needed to support a large scale in-house software deployment; including: hardware, software...
- Tags: Software, Software-as-a-service, TCO, Software As A Service (SaaS), Roi/Tco, Tools & Techniques, Emerging Technologies, Finance, Managerial Accounting, Management
- Download resources 2006-09-01
- Microsoft Dynamics CRM 4.0 available for download
- Microsoft's Dynamics CRM 4.0, code-named Titan, has been released for manufacturing and will available in the customer-hosted or Microsoft-hosted version. An excerpt from ZDNet: According to the Microsoft East Region CRM blog, it will take Microsoft a couple of weeks for the final bits to hit...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing, Arun Radhakrishnan
- Blog posts 2007-12-18
- Office Communications Server 2007
- View Available Dates and LocationsUnified Communications bridges the gap between telephony and computing to deliver real-time voice, messaging, and conferencing to the desktop environment. Office Communications Server OCS is the centerpiece of Microsoft's Unified Communications strategy. OCS brings together e-mail, instant messaging, and conferencing with both...
- Tags: Microsoft Office Communications Server 2007, Microsoft Office Communications Server, Microsoft Office, Office Suites, Software
- Training 2008-02-01
- Gather the resources you need to develop the next generation of CRM systems
- How do you sell?Does your organization accept the premise that brand loyalty cannot be relied on to make a sale anymore? Do you buy the argument that customer relationships are the main factor in sales now?[b]How does your organization propose to cope with this aspect of modern competitive business?[/b]
- Tags: CRM, CRM system, Gather, it management, Mark W. Kaelin
- Discussion threads 2004-11-15
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