TechRepublic Resources
- Retailer Builds Competitive Advantage With Integrated Point of Sale and Financial System
- Belle Provence has established a thriving business selling gifts and home furnishings, but co-owners Roy and Diane Reinsch were becoming increasingly frustrated with the limitations of their electronic cash register system, which limited employees' ability to provide exceptional customer service and hurt the Reinsches' ability to make informed purchasing and...
- Tags: Point-of-sale, Financial, Competitive Advantage, Financial System, Microsoft Corp., Sales, Cash Register, Belle Provence
- Case studies
- Loyalty Lab: Delivering On-Demand Relationship Marketing for Consumer Brands
- In the consumer goods business, effectively integrating sales across multiple channels can be difficult and expensive, in part because most retailers' point-of-sale applications were implemented before Internet retailing really took hold. Not long ago, as Pfaltzgraff's management focused on optimizing its store strategy, the company's multichannel marketing strategy became stuck...
- Tags: Point-of-sale, Brand, On-demand, Branding, Retail, E-mail, Marketing, Online Communications
- Case studies
- Spanish Retailer Signs Co-Marketing Plan After Deploying New point-of-sale Solution
- El Corte Ingles (ECI) is a leading retailer in Spain with ?12 billion (U.S.$14.5 billion) of annual revenue and more than 72,000 employees. ECI executives wanted to improve the company's Avenew Point-Of-Sale (POS) system and market it to other retailers. Working with Microsoft, Accenture, and its own subsidiary firm, Informatica...
- Tags: Point-of-sale, Retail Company, Microsoft Corp., El Corte Ingles, Retail
- Case studies
- Leading Retailer Registers Significant Benefits With Mobile POS System
- With 14 stores selling upscale apparel, fashion goods and accessories, home furnishings and food, Hyundai Department Store Company Ltd. has built a solid reputation for delivering exceptional customer service. Hyundai wanted to deliver a personalized, convenient shopping experience to customers while at the same time reducing administrative costs, increasing employee...
- Tags: Hyundai, Point-of-sale, Mobile, Benefit, Sybase Inc., Databases, Enterprise Software, Software, Data Management
- Case studies
- ANMsoft Technologies Case Study: Large Bank in West Africa
- ANM resources have worked on providing solution to the largest financial institution in the Cote D'Ivoire that plays a predominant role in the local retail-banking environment. The bank plays a central role in building and maintaining the financial infrastructure in the country. The bank was looking for the most advanced...
- Tags: Bank, Point-of-sale, Smart Card, Financial, Smart Cards, Authentication/Encryption, Digital Security, Financial Services, Security
- Case studies
- ANMsoft Technologies Case Study: Worlds Largest POS Company
- ANMsoft Technologies developed a POS Application for the world's largest POS company. Functional Specifications & SDK were provided by the client. The initial development was done onsite client location and the later phases were developed at offsite location. The application was tested and certified by the transaction certification company. Phases...
- Tags: Point-of-sale
- Case studies
- Rautakirja's R-Kiosk Chain Enhances Service and Increases Sales With New point-of-sale System
- Rautakirja operates about 720 kiosks and convenience stores in Finland, with additional operations in the Baltic States. The company needed a real-time operations model that could enhance its supply chain, improve customer service in the stores, and allow Rautakirja to expand its product and service selection. The new Point-Of-Sale (POS)...
- Tags: Point-of-sale, Capgemini, Sales, Rautakirja
- Case studies
- TEKsystems Case Study: A Large, Internet-Focused Solutions Provider
- The client is a large, Internet-focused, information-technology solutions provider who needed multiple installations engineers to perform a Point-Of-Sale (POS) installation at various sites across the U.S. TEKsystems' client was contracted to provide the POS installations to its client - one of America's largest grocery-store chains - and TEKsystems, in turn,...
- Tags: Point-of-sale, Internet, Client, TEKsystems
- Case studies
- HP and ISS Retail Wrap Up a New Point of Sale System for the UPS Store and Mail Boxes Etc
- Mail Boxes Etc., Inc. (MBE), a wholly owned subsidiary of UPS. Its point of sale (POS) system is the heart of the retail operation, allowing stores to perform retail transactions, and delivering up-to-date retail data that helps MBE headquarters make daily business decisions. MBE's aging in-house-developed POS system was difficult...
- Tags: United Parcel Service Of America Inc., Point-of-sale, Hewlett-Packard Co., Mail Boxes Etc, MBE
- Case studies
- Lucky Dragon Enterprise Group Positions for Business Growth With Scalable and Robust Application Platform
- Founded in 1980, Lucky Dragon Enterprise initially specialized in manufacturing hair accessories. The challenge was to achieve efficient operations and facilitate business growth; support the company's expanding local and international operations; establish processes to enable the launch of retail stores within a short timeframe; and to develop and install an...
- Tags: Point-of-sale, Oracle Corp.
- Case studies
- Entertainment Retailer Expects Store Data Analysis to Increase Sales by $1.8 Million
- Virgin Entertainment Group operates Virgin Megastores, one of the largest entertainment media retail specialty chains in the United States. Virgin wanted to increase the effectiveness of its store managers and product buyers by giving them flexible tools to analyze inventory, sales, and store-traffic data. The company considered mainframe-based software, but...
- Tags: Data Analysis, Point-of-sale, Solution, Microsoft Corp., Entertainment, Virgin Entertainment Group, Advertising & Promotion, Tools & Techniques, Pricing, Sales Strategy, Business Intelligence, Databases, Marketing, Management, Sales, Enterprise Software, Software, Data Management
- Case studies
- Vision Express Builds the Future of Innovative, Patient-Based Eye Care on Low-Cost Virtual Grid Technology
- Part of Europe's largest optical retailing group, Vision Express serves more than one million customers annually in the United Kingdom and Ireland. The company wanted to implement a flexible, integrated, centrally controlled practice management and electronic point of sale solution. The challenge was to ensure sufficient processing power and storage...
- Tags: Point-of-sale, Patient, Oracle Corp., Vision, Strategy, Management
- Case studies
- ROI Case Study: Microsoft BizTalk Server Virgin Entertainment
- Virgin Entertainment is a multi-channel music and entertainment retailer, providing consumers with entertainment products including music, DVDs, videos, and books. Increasing competitive pressures continue to drive retailers to look for new ways to improve and protect profits. Virgin was using a hosted service to analyze its point of sale data,...
- Tags: Virgin Entertainment, Point-of-sale, Microsoft BizTalk Server, ROI, Microsoft Corp., Entertainment, Advertising & Promotion, Marketing
- Case studies
- PROSA Is Able to Process Over 800 Million Transactions With Avaya IP Telephony Solutions
- With 36 years of experience in the payment market, PROSA is the biggest "Switch" of electronic transactions in Latin America and one of 12 more important worldwide. The company wanted to improve business continuity with its more than 85,000 point of sale terminals and automatic teller machines, to make more...
- Tags: Point-of-sale, Avaya Inc., PROSA
- Case studies
- Pronto, an Integrated POS Enterprise Management System, Running on the Future-Resilient Sun Microsystems Platform
- With approximately 14 million transactions taking place every year and this figure likely to grow, Jessops were experiencing problems with protecting the integrity of their data as it passed from one bespoke system to another. In addition, it was time-consuming and costly, often requiring lengthy overnight batch processes, which consumed...
- Tags: Point-of-sale
- Case studies
- POS Integrated Network Video Solution With Remote Access for the Multinational Zeeman TextielSupers Group
- The Zeeman Group operates almost 1100 Zeeman TextielSupers in the Netherlands, Germany, Belgium and France. Its formula is characteristic of high-level uniformity and low prices. For the video surveillance Zeeman wanted a single wireless camera that could be placed at trouble areas in the shops. Other cameras needed to function...
- Tags: Point-of-sale, Network, Stock, Video, Camera, Zeeman Group, Corporate Communications, Remote Access, Investment, Marketing, Finance
- Case studies
- New Retail Efficiencies Help Support Goodwill Industries of Central Indiana's Mission
- The 31 stores and 915 retail employees of Goodwill Industries of Central Indiana, Inc., contribute 62 percent of the budget for the organization's employment programs. The stores' previous point-of-sale system lost data and crashed frequently. It was hard to learn, and required expensive consultants to get useful reports. LANAC Technology...
- Tags: Point-of-sale, Industry, Microsoft Corp., Store, Staff
- Case studies
- Secret Recipe Improves Responsiveness and Customer Relationships With an IBM POS Solution
- Secret Recipe Cakes & Cafe (Secret Recipe), an award-winning cafe chain based in Kuala Lumpur, Malaysia, operates 100 cafés across Southeast Asia. Secret Recipe needed to improve customer service at point of sale through new efficiencies and process improvements to maintain and grow a market-leading position. An IBM wireless Point-Of-Sale...
- Tags: Point-of-sale, Cafe, IBM Corp.
- Case studies
- Three Terabyte Data Warehouse Set for Growth With SQL Server 2005
- CROSSMARK helps the Consumer Packaged Goods (CPG) industry refine marketing efforts by gathering vast amounts of Point-Of-Sale (POS) information into a data warehouse. As the company prepared to expand its biweekly POS data loads from 300 million rows to 4 billion, it needed a more robust Extract, Transform, and Load...
- Tags: Data Warehouse, Point-of-sale, Microsoft SQL Server, Microsoft Corp., Microsoft SQL Server 2005, CROSSMARK, Business Intelligence, Databases, Storage, Enterprise Software, Software, Data Management, Hardware
- Case studies
- Fast Development Migration Enhances Point-of-Service Offering and Reduces TCO
- Global consulting and technology company Accenture was keen to develop a stronger presence in the retail Point-Of-Sale (POS) and store management arena. As part of its contract with Spanish company "Informatica El Corte Ingles," Accenture chose to migrate its POS application, Avenew Point of Service, to the Microsoft .NET Framework....
- Tags: Point-of-sale, Accenture Ltd., Migration, TCO, Microsoft Corp., Avanade, .Net, Software Development, Software/Web Development
- Case studies
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