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- Mobile Consultants Improve Teamwork, Customer Service With Collaboration Solution
- Point B Solutions Group provides business consulting services focused on project leadership and execution to clients in the U.S. Pacific Northwest and Colorado. The firm's business model emphasizes the deployment of associates to provide consulting services at the client site. However, Point B's IT infrastructure did not support the level...
- Tags: Consulting Service, Customer Service, Teamwork, Collaboration, Mobile, Microsoft Corp., Point B Solutions Group, Team Management, Microsoft Windows, Management, Operating Systems, Software
- Case studies
- Powerful, Integrated Microsoft Solution Helps Consultants Improve Client Service
- Point B Solutions Group provides onsite project leadership services to help clients achieve business goals. The firm has undergone steady growth, doubling its consultants and offices in the past four years. To continue to improve client service, the firm needed to formalize and improve its knowledge gathering and sharing capabilities....
- Tags: Consultant, Microsoft Corp., Point B Solutions Group, Microsoft Windows, Microsoft Office, Leadership, Operating Systems, Software, Office Suites, Management
- Case studies
Additional Resources
- Dell's OEM Industry Solutions Group and Dell PowerEdge 2950 Servers Form the Foundation for the Google Search Appliance
- Google's Enterprise division brings Google search tools and technologies to companies, universities, and government agencies. Google required extensive customization, single-point contact and fulfillment, and high product quality to bring the Google Search Appliance to the enterprise. Dell's OEM Industry Solutions Group provides extensive customization to Dell PowerEdge 2950 servers running...
- Tags: Google Inc., Dell Computer Corp., Search Appliance, Industry, OEM, Server, Google Search, Dell PowerEdge, Google Search Appliance, Cloud Computing
- Case studies 2007-09-01
- A Practical Guide to Web Application Security: Mitigating the OWASP Ten Most Critical Web Application Security Problems With Check Point Solutions
- As Web applications become increasingly prevalent, so do the security risks and requirements for comprehensive Web security solutions. The Open Web Application Security Project OWASP, a group dedicated to helping organizations recognize the security challenges intrinsic to Web applications and Web services, has documented these challenges. The OWASP Top Ten...
- Tags: Check Point Software Technologies Ltd., Web, Web Application, Channel Management, Marketing
- White papers 2004-06-01
- West Group and the Noosh Collaboration Service
- West Group is the leading provider of e-information and solutions to the U.S. legal market. In 1999, West Group was actively searching for an e-commerce solution to help streamline its processes. After West Group made the decision to team with Noosh, they wasted no time in getting their suppliers on...
- Tags: Collaboration, Noosh Inc., West Group, Web Technology, Channel Management, Workforce Management, E-business/E-Commerce, Marketing, Human Resources, Internet
- Case studies
- Multicast for Mobile Networks
- Videoconferencing, e-learning, software distribution - these are all applications that can benefit from multicast, the bandwidth-conserving technology that allows a host to send packets to a subset of all hosts as a group transmission. Third-Generation (3G) multicast applications in mobile networks face different challenges than those in wireline networks. Cellular...
- Tags: Mobile Network, Mobile, Network, Cisco Systems Inc., Cellular Phones, Networking, Wireless, Consumer Electronics, Personal Technology
- White papers 2006-01-01
- Washington Group International Integrates Business Processes With Service-Oriented Architecture
- Washington Group International provides the talent, innovation, and proven performance to deliver integrated engineering, construction, and management solutions for businesses and governments worldwide. The company wanted to unify applications and business processes across multiple lines of business and diverse geographic locations. The challenge was to align IT infrastructure with business...
- Tags: Business Process, Oracle Corp., SOA, Washington Group International, Service-Oriented Architecture (SOA), Operational Planning, Web Services, Middleware, Enterprise Software, Software, Business Operations
- Case studies
- Neverfail Group Builds Innovative and Cost-Effective Disaster Recovery Solution
- U.K.-based Neverfail Group develops products and services that ensure "Business continuity", a process that provides for the continuation of critical services regardless of any event, such as a fire or natural disaster. Providing business continuity solutions can be hardware-intensive, since customers require immediate server continuity. Neverfail Group needed a solution...
- Tags: Neverfail Group, Server, Business Continuity, Business Continuity Solution, It Services, Disaster Recovery, Data Management
- Case studies
- SAP Solutions for Mobile Business Helps Streamline Maintenance Processes for Real Estate Services Group at Halliburton
- Halliburton's Real Estate Services group, based in Houston, Texas, is charged with maintaining the company's six U.S. campuses. Until this year, when Halliburton implemented SAP solutions for mobile business, the group relied on conventional, paper-based work order processing for its 60 maintenance technicians. In addition, the work assignment and reporting...
- Tags: Mobile, Streamline, SAP AG, Halliburton Co., Advertising & Promotion, Real Estate, Asset Management, Marketing, Business Operations, Operational Planning
- Case studies
- Encompass Writes New Prescription for Security With Check Point
- The Encompass Medical Group in San Diego has ambitious expansion plans that largely depend on linking a growing number of locations and connecting to partners, such as insurers, suppliers and billers. As Encompass expands, it wants to leverage the Internet as much as possible - as a cost-efficient way to...
- Tags: Security, Check Point Software Technologies Ltd., Cincom Encompass, Internet, Insurance, Financial Planning, Broadband Internet, Telecommunications, Business Operations, Corporate Insurance, Finance
- Case studies 2007-06-22
- Solutions Delivery Focus Smoothes Planning, Strengthens Ties
- Microsoft Information Technology Microsoft IT has a Human Resources Solutions Delivery HR SD group whose charter is to partner with the Microsoft HR business group; understand the key strategies, business processes, and systems that support the group's business drivers; help prioritize projects to make it easier for Microsoft IT to...
- Tags: Human Resources, Microsoft Corp.
- Case studies 2008-02-01
- Evaluation of Multihoming Solutions
- Multihoming is widely used in the IPv4 Internet today and is an essential service component for enterprises. With the introduction of IPv6 and the anticipated continued growth of the Internet, it is likely that multihoming will become increasingly common in the Internet. This paper is an evaluation of the many...
- Tags: IPv6, 6NET Consortium, Internet, Networking, Telecommunications
- White papers 2005-02-04
- Finance Solutions Group Transforms Financial Management
- To produce financial performance forecasts, the corporate forecast group at Microsoft Corporation relied on Microsoft Office Excel spreadsheets to aggregate financial data from each of its 100 subsidiaries and seven business groups. The forecast cycle is short, yet the process was time-consuming. In addition, to scale the system to meet...
- Tags: Financial, Financial Management, Microsoft Corp., Financial Accounting, Finance
- Case studies 2008-04-25
- e-Services Group Improves Customer Service and Increases Productivity With Avaya Contact Center Solutions
- As larger U.S. and international corporations entrust Jamaican call center outsourcer, eServices Group, with the vital responsibility of speaking with their customers for everything from VCR troubleshooting to verifying health coverage, the underlying telecommunications have taken on greater importance. They have to be sophisticated, flexible and reliable, because the quality...
- Tags: Customer Service, e-Service, Avaya Inc., Application Service Providers (ASPs), Vertical Industries, Benefits, Healthcare, Internet, Enterprise Software, Software, Human Resources
- Case studies
- Efficient and Density-Aware Routing for Wireless Sensor Networks
- Point-to-point routing is central to communication networks. This paper presents a novel addressing and routing scheme for wireless sensor networks. The base of the approach on the observation that in real applications, sensors are usually deployed in groups; while it is impractical to predict the landing location for each individual...
- Tags: Aware, Network, Sensor, Wireless
- White papers 2006-05-03
- The Volkswagen Group Anticipates Rapid, Complete Return on Global BMC Identity Management Implementation
- With a mission to provide employees, dealers, importers and others with centralized, policy-based access to information assets, The Volkswagen Group evaluated alternative Identity Management solutions and chose BMC Identity Management after they conducted a rigorous benchmark and concluded that BMC Identity Management was the most flexible and comprehensive of the...
- Tags: BMC Software Inc., Volkswagen AG, Identity Management, Authentication/Encryption, It Management, Security, It service Management
- Case studies
- What is the best Helpdesk Software solutions.
- I'm evaluating different types of Helpdesk Software solutions in the internet but seems to many out there.Could somebody our there share some of experiences on using helpdesk software solutions? and share thoughts on what do think are the best helpdesk software that i can used.My basic requirements are:1. web based.2....
- Tags: Call centers, asarreal@..., help desk, Helpdesk Software
- Discussion threads 2007-08-16
- OutlookSoft Case Study: Zucchi Group
- Founded in 1920 as a business producing household linen, the Zucchi Group has grown to become a market leader in the home textiles sector. A sweeping process was initiated to modernize the IT systems throughout the entire Zucchi Group. After reviewing a number of solutions, the shortlist was narrowed to...
- Tags: OutlookSoft, Business Intelligence, Performance Management, Enterprise Software, Software, Data Management, Human Resources, Workforce Management
- Case studies
- Innoveer Solutions Case Study: Albridge Solutions
- Albridge Solutions manages account data for approximately 85 institutional-level financial organizations representing more than $500 billion in assets, nearly 25,000 financial advisers, and millions of investors. Customer satisfaction "Drives the bus" at Albridge Solutions, and as a result, the company focuses on constantly increasing overall client satisfaction levels in two...
- Tags: Financial, Financial Accounting, Enterprise Software, Finance, Software
- Case studies
- Astra Graphia Reduced Monitoring Staff by Half
- Astra Graphia Group is the sole provider of IT solutions to all businesses under Astra International, an Indonesian conglomerate comprised of seven companies including the parent company, Astra International. AG Group needed to develop an IT infrastructure flexible enough to respond to rapidly changing business needs, while remaining cost-efficient. One...
- Tags: Enterprise Management, BMC Software Inc., Monitoring, Astra Graphia Group, It Management, Utility Computing, It service Management
- Case studies
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