Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- IT Service Management Tools: Information Technology Infrastructure Library (ITIL) Compatibility Considerations
- The focus of IT management is shifting from technology management to efficient service delivery using commonly used processes. The obvious outcome of this trend is the blossoming interest in operational excellence and recognized best practices. The final result is the growing adoption of ITIL as a standard and the requirement...
- Tags: Pink Elephant Inc., Information Technology, ITIL, Service Level Management, It Services, Strategy, It Operations, It service Management, Management
- White papers 2006-01-12
- ITIL, IT Governance & the Managed Service Provider (MSP)
- Organizations are adopting ITIL to provide a framework for best practices, and, many of these organizations are seeking out external partners who use complementary, compatible processes. These organizations want to share the same consistent, common language as they contract out and transition a specific area of their IT organization. Consequently,...
- Tags: Pink Elephant Inc., IT Governance, Information Technology, Service Provider, ITIL, Business Services, Process Improvement, It Services, Quality, Business Operations
- White papers 2005-11-01
- ATLAS - The Rapid Deployment Tool for ITIL Implementation
- Pink Elephant now offers an easy way to efficiently organise improvement projects for IT Service Management processes. ATLAS provides access to ITIL process templates, rapid deployment guides, strategic guidance and more, all in a secure, web-hosted knowledge management system. ATLAS is a secure, web hosted knowledge management environment containing Pink...
- Tags: Pink Elephant Inc., Information Technology, Tool, ATLAS, ITIL, Service Level Management, It Services, Process Improvement, Knowledge Management, Strategy, It Operations, It service Management, Quality, Business Operations, Enterprise Software, Software, Management
- White papers 2005-10-24
- Training on ITIL: Your Next Meal Ticket
- The competitions for IT jobs have been increasingly intensified over the past few years. Every prospective employer seeks a different mix of skills and experience from a prospective employee. But one thing they look for consistently: Soft skills. Today, being a functional expert isn't enough; soft skills are required to...
- Tags: Pink Elephant Inc., Skill, Information Technology, Training, ITIL, Process Improvement, It Services, Professional Development, Strategy, Quality, Business Operations, Career, Management
- White papers 2005-09-09
- Top 10 Things Managers Should Know About Implementing ITIL
- Pink Elephant's consultants help hundreds of organizations each year to implement ITIL best practices. Because of their vast experience and knowledge, the consultants are often asked about the best way to approach ITIL implementation projects. This paper explains some general, high level guidance and important considerations. Best Practice process development...
- Tags: Pink Elephant Inc., ITIL, Process Improvement, It Services, Quality, Business Operations
- White papers 2005-01-07
- ITIL Process Maturity
- IT Managers undertaking implementation of ITIL processes should understand the concept of process maturity. This paper provides with a two-part look at this subject. The first part reviews the Capability Maturity Model CMM. The second part reviews Pink Elephant's ITIL Process Maturity Self-Assessment, which one can use to evaluate the...
- Tags: Pink Elephant Inc., ITIL, Process Improvement, It Services, Capability Maturity Model (CMM), Quality, Business Operations, Software Development, Software/Web Development
- White papers 2004-11-01
- Defining, Modeling & Costing IT Services
- This paper, developed by Pink Elephant - a leader in ITIL best practice education, consulting and conferences - will examine the fundamental steps for defining IT services; Modeling IT services in a Configuration Management Database CMDB; and developing service based IT costing models. These activities are part of three...
- Tags: Pink Elephant Inc., IT Services, Information Technology, CMDB, Modeling, Research & Development, Strategy, Business Operations, Management
- White papers 2004-09-01
- Pink Elephant Insourcing Case Study
- The Client is offers retail foreign exchange. Due to a growing dependency on technology and automated systems in recent years, the client's employees were growing frustrated with the lack of an organized and structured first level IT support function. The objective was to create a "one stop shop" - a...
- Tags: Pink Elephant Inc., Information Technology, Client, ITIL, Process Improvement, It Services, Strategy, Quality, Business Operations, Management
- Case studies
- Serena Supports ITIL
- Serena TeamTrack and ChangeMan Dimensions have earned PinkVerify Service Support Enhanced in the ITIL process areas of Incident, Problem, Change, Release, and Configuration Management from Pink Elephant, the globally recognized ITIL Experts. ITIL Information Technology Infrastructure Library is a set of standardized IT processes developed by the United Kingdom's Office...
- Tags: Serena Software Inc., Pink Elephant Inc., ITIL, Process Improvement, It Services, Quality, Business Operations
- White papers
- Insourcing Case Study
- The client offers retail foreign exchange and provides a wide range of foreign currency and payment services. Due to a growing dependency on technology and automated systems in recent years, the client's employees were growing frustrated with the lack of an organized and structured first level IT support function. There...
- Tags: Pink Elephant Inc., ITIL, Currency & Foreign Exchange, It Services, Operational Accounting, Strategy, Finance, Management
- Case studies
Additional Resources
- Expedoinge (exe)
- Use arrows to rotate cannon, then use the space bar to fire one of the Expedoinge twins at the pink elephant. See how many times you can hit the elephant. Can you beat your own score. Classic and addictive quirky action.
- Tags: Elephant
- Software downloads 2006-06-08
- Elephant All-Stars Screensaver (exe)
- You think the lion is the king of the jungle? The elephant might have something to say about that. This screensaver presents a host of images highlighting this majestic giant. These pictures were selected by users as the best of the best in elephant photography. Elephant All-Stars is a free...
- Tags: Elephant, Screensaver
- Software downloads 2007-05-30
- Pink Screensaver (zip)
- Alecia Moore known professionally as Pink (often stylized as P!nk), is an American singer-songwriter who gained prominence in 2000. Pink dyes her hair frequently (usually colors such as pink, red and black), but she is a natural blonde.
- Tags: Wallpaper Screensavers
- Software downloads 2007-11-13
- Anyone considering or doing ITIL training should read this
- "More on ITIL Version 3 certification from Pink Elephant, so good on Pink for giving us some transparency into their thinking. Unfortunately that thinking is a bit alarming. OGC's and APMG's failure to act in the ongoing fiasco which is the ITIL certification industry right now is unacceptable....It confirms the...
- Tags: Process improvement, IT Services, twohills, ITIL, certification
- Discussion threads 2007-04-30
- Three effective ways to anger people in meetings
- People, people... It IS the Elephant...I too have or used to have problems with those Elephant meetings. I don't think I was always popular, but They were always making me go back to meetings though I would always harp on the Elephant. If the other people...
- Tags: dawgit
- Discussion threads 2007-02-17
- IT Service Management Assessment: Enabling IT Alignment for Maximum Business Impact
- Computer Associates International, INC. CA has partnered with Pink Elephant and Pink Roccade, leading organizations dedicated to IT Infrastructure Library ITIL best practices, to offer the IT Service Management Assessment, a service offering from CA Technology Services. This offering analyzes your existing IT service management environment, and identifies gaps in...
- Tags: Information Technology, Computer Associates International Inc., Service Level Management, ITIL, It Services, Strategy, Process Improvement, It Operations, It service Management, Management, Quality, Business Operations
- White papers 2004-10-12
- The Pink Floyd Collection Screensaver (zip)
- The Pink Floyd Collection Screensaver will display on your desktop a collection of Pink Floyd album covers. The Pink Floyd Collection Screensaver will allow you get a glimpse of Pink Floyd album covers and to see hammer badges floating around your desktop. The Pink Floyd Collection Screensaver will give you...
- Tags: Screensaver, Collection, Daniel, Desktops, Hardware
- Software downloads 2007-11-29
- Finding Elephant Flows for Optical Networks
- Optical networks are fast and reliable networks that enable, amongst others, dedicated light paths to be established for elephant IP flows. Elephant IP flows are characterized by being small in number, but long in time and high in traffic volume. Moving these flows from the general IP network to dedicated...
- Tags: Optical Network, Elephant, Network, IP, IP Network, Networking, Network Technology
- White papers 2007-04-30
- Pink Singers News (widget)
- Stay up to date with the latest developments in the Pink Singers London's lesbian and gay community chorus. The Pink Singers News widget displays the latest RSS feed from www.pinksingers.co.uk. This version is the first release on CNET Download.com.
- Tags: Lesbian, RSS, Internet
- Software downloads 2007-06-15
- A Practical Approach to CMDB - Eating the Elephant
- The majority of Enterprise Management Associates' customers understand the potential benefits to CMDB. However, the overwhelming majority of those organizations struggle with the same question, "How does one start a CMDB Initiative?" CMDB initiatives can vary widely in scope and reach, and starting a new CMDB initiative can truly seem...
- Tags: Enterprise Management Associates Inc., CMDB
- Webcasts
- << Previous
- page 1 of 1
- Next >>
