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Cisco Gold Partner CTI Deploys Call-Center Solution for Florida Credit Union: Publix Employees Federal Credit Union PEFCU serves the financial needs of the 12,000-plus associates of Publix Super Markets, Inc. and their family members. PEFCU's main office is located in Lakeland, Florida, and there are four full-service branch offices located in Florida and one in Georgia. The credit union looked to...; Tags: Partnership, Financial, Call-center, Cisco Systems Inc., Florida, PEFCU, Call Centers, Financial Accounting, Customer Relationship Management (CRM), It Operations, Finance, Enterprise Software, Software; Case studies

TechRepublic's Data Protection Policy: Your organization is subject to a mix of strict legal, ethical, and self-imposed mandates that protect all of the organization's information, records, ...; Buy Now

Windows XP vs. Mac OS X: This presentation, entitled Standardizing on Windows XP Instead of MAC OS X, provides a pre-packaged option for defending Windows XP against MAC OS X. ...; Buy Now